AI Customer Support Software That Integrates with Zendesk (2026)
Zendesk is the help desk the modern AI support ecosystem grew up around, and most vendors treat it as a first-class deployment target. The tools below all publish a Zendesk integration: some resolve tickets autonomously inside your existing instance, others add quality assurance, agent assist, or voice on top of it. If your team likes its Zendesk setup and you want AI without a migration, this list is the place to start.
How this list works: every tool below lists Zendesk among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.
Want a curated answer instead? See Best AI Agents for Teams Already on Zendesk →
45 tools that integrate with Zendesk
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#1
Kaizo
FeaturedAI quality assurance for enterprise support teams. Scores 100% of conversations and turns each one into per-agent coaching.
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#2
Ada’s AI Agent automates seamless, delightful customer service across the channels your customers prefer.
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#3
Deliver Exceptional Customer Experiences with AiseraGPT & Generative AI
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#4
AWS's usage-priced cloud contact center with bundled agentic AI, agent assist, and analytics across voice, chat, email, and SMS.
Full Amazon Connect listing → · Amazon Connect alternatives →
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#5
Support operations platform combining workforce management with AI issue resolution.
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#6
Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.
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#7
AI agent platform with a visual studio, knowledge bases, and human handoff, deploying bots to chat channels like WhatsApp and Slack.
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#8
AI-powered support automation platform: helpdesk, knowledge base, and chatbots that answer from everywhere.
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#9
Certainly harnesses the power of Generative AI and Conversational AI tailored specifically for your business and operations, freeing you from the constraints and discomfort of one-size-fits-all solutions.
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#10
Build a custom AI support agent trained on your data and embed it on your site in minutes.
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#11
Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat
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#12
Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.
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#13
AI-powered business communications and contact center with built-in transcription, coaching, and virtual agents.
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#14
AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.
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#15
Plug-and-play AI agent that trains on your docs and past tickets, and works inside your existing help desk.
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#16
Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.
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#17
Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.
Full Fin by Intercom listing → · Fin by Intercom alternatives →
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#18
Cloud contact center platform with Genius AI voice and digital agents, agent assist, and analytics for enterprise support teams.
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#19
The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.
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#20
All-in-one cloud contact center platform with Agent Copilot, agentic virtual agents, and workforce engagement for large support operations.
Full Genesys Cloud CX listing → · Genesys Cloud CX alternatives →
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#21
Gladly's AI-powered Customer Service Platform centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.
Full Gladly Sidekick listing → · Gladly Sidekick alternatives →
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#22
Enterprise agentic AI platform for building customer and employee-facing assistants across chat and voice.
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#23
AI-first quality assurance and analytics for customer service teams.
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#24
Enterprise conversational AI platform for messaging-first customer service, with AI agents, an agent Copilot, and channels from web chat to WhatsApp and voice.
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#25
AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.
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#26
Conversation intelligence platform, now part of Contentsquare, that analyzes every support interaction for intent, sentiment, automated QA, and AI agent performance.
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#27
Quality assurance and conversation analytics platform pairing custom scorecards and screen capture with AutoQA grading, coaching workflows, and AI chatbot monitoring.
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#28
AI product support for hardware and consumer electronics: guided troubleshooting and visual self-service.
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#29
Affordable AI support agent that deflects tickets and hands off to your existing live chat.
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#30
Enterprise AI customer service platform with sanctioned, brand-safe generative agents.
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#31
Enterprise cloud contact center platform with omnichannel routing, Enlighten AI copilots and AI agents, and workforce management built in.
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#32
AI Agent Management Platform focused on natural, human-sounding phone automation for contact centers.
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#33
Voice AI agents that sound human and resolve calls for enterprises: no hold time, 24/7.
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#34
Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.
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#35
Enterprise voice AI that resolves routine contact center calls end to end, with chat and SMS alongside human handoff.
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#36
Empathic AI customer service for commerce brands, blending automation with brand personality.
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#37
AI agent mirrors the nuances of human communication, ensuring seamless and organic customer service interactions while improving customer satisfaction.
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#38
Support experience management for B2B: predict and prevent escalations from ticket signals.
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#39
AI-powered cloud contact center with Autopilot virtual agents, Copilot agent assist, and industry-specific experience clouds.
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#40
Agentic customer experience automation for insurers, health plans, and lenders, with no-code workflow building and compliance-grade governance.
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#41
Collaborative visual platform where teams design, test, and deploy AI chat and voice agents across support channels.
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#42
Autonomous AI agent for e-commerce support, purpose-built for Shopify brands.
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#43
AI-powered quality assurance, formerly Klaus, that auto-scores every support conversation, flags risky interactions, and grades AI agents alongside humans.
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#44
Zoom's omnichannel contact center with Virtual Agent self-service AI, Expert Assist agent guidance, and published per-agent pricing.
Full Zoom Contact Center listing → · Zoom Contact Center alternatives →
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#45
AI customer service agent for e-commerce, focused on resolving tickets and driving revenue.
Other integrations
Amazon Connect Five9 Freshdesk Genesys Gorgias HubSpot Instagram Intercom Jira Kustomer Microsoft Dynamics 365 Microsoft Teams Salesforce ServiceNow Shopify Slack Stripe Twilio WhatsApp