← All integrations

AI Customer Support Software That Integrates with Intercom (2026)

These tools plug into Intercom: some deploy AI agents in its Messenger and inbox, others add quality assurance or analytics on top of the conversations happening there. Teams often run them alongside or instead of Intercom's own AI, so if you are on Intercom and weighing your options, this list covers the ecosystem around it.

How this list works: every tool below lists Intercom among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

11 tools that integrate with Intercom

1. #1

   Chatbase

   Build a custom AI support agent trained on your data and embed it on your site in minutes.

   PricingFreemium · Free; $32/mo billed annuallyWorks withZendeskSlackStripeSalesforce+2 more

   Full Chatbase listing →  ·  Chatbase alternatives →

2. #2

   Decagon

   Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.

   PricingPer resolution · CustomWorks withZendeskSalesforceIntercomShopify+2 more

   Full Decagon listing →  ·  Decagon alternatives →

3. #3

   Duckie

   AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.

   PricingPaid · CustomWorks withZendeskIntercomSlackJira+2 more

   Full Duckie listing →  ·  Duckie alternatives →

4. #4

   eesel AI

   Plug-and-play AI agent that trains on your docs and past tickets, and works inside your existing help desk.

   PricingPaid · $0.40/AI-handled ticketWorks withZendeskFreshdeskIntercomSlack+4 more

   Full eesel AI listing →  ·  eesel AI alternatives →

5. #5

   EvaluAgent

   Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.

   PricingPaid · $35/user/moWorks withZendeskIntercomSalesforceHubSpot+11 more

   Full EvaluAgent listing →  ·  EvaluAgent alternatives →

6. #6

   Fin by Intercom

   Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.

   PricingPer resolution · $0.99/outcome; 50 outcomes/mo minimumWorks withIntercomSalesforceHubSpotFreshdesk+7 more

   Full Fin by Intercom listing →  ·  Fin by Intercom alternatives →

7. #7

   Forethought

   The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.

   PricingPaid · CustomWorks withZendeskSalesforceFreshdeskIntercom+2 more

   Full Forethought listing →  ·  Forethought alternatives →

8. #8

   Lorikeet

   AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.

   PricingPer resolution · $1,500/mo + $0.95/resolutionWorks withZendeskIntercomSalesforceHubSpot+3 more

   Full Lorikeet listing →  ·  Lorikeet alternatives →

9. #9

   MaestroQA

   Quality assurance and conversation analytics platform pairing custom scorecards and screen capture with AutoQA grading, coaching workflows, and AI chatbot monitoring.

   PricingPaid · CustomWorks withZendeskIntercomGorgiasKustomer+4 more

   Full MaestroQA listing →  ·  MaestroQA alternatives →

10. #10

    My AskAI

    Affordable AI support agent that deflects tickets and hands off to your existing live chat.

    PricingPaid · $199/mo (1,000 tickets)Works withZendeskIntercomFreshdeskGorgias+2 more

    Full My AskAI listing →  ·  My AskAI alternatives →

11. #11

    Zendesk QA

    AI-powered quality assurance, formerly Klaus, that auto-scores every support conversation, flags risky interactions, and grades AI agents alongside humans.

    PricingPaid · $50/agent/mo (with WFM)Works withZendeskSalesforce Service CloudIntercomGenesys+3 more

    Full Zendesk QA listing →  ·  Zendesk QA alternatives →

Other integrations

Amazon Connect Five9 Freshdesk Genesys Gorgias HubSpot Instagram Jira Kustomer Microsoft Dynamics 365 Microsoft Teams Salesforce ServiceNow Shopify Slack Stripe Twilio WhatsApp Zendesk