supportrequest.ai

← All AI customer support software

AI Agents & Chatbots

67 curated AI customer support tools in this category.

AI agents and chatbots resolve customer questions end-to-end: answering from your knowledge base, taking real actions like refunds and account changes, and escalating to a human when they should. The best platforms deflect a large share of routine tickets without tanking CSAT. Compare the leading AI agent platforms below.

Ada

Ada’s AI Agent automates seamless, delightful customer service across the channels your customers prefer.

Agentkit

Build AI agents from your website and documents to answer customer questions.

Atomicwork

AI-native ITSM and employee service platform whose Atom assistant answers, files, and resolves IT requests without leaving Slack or Teams.

Auto-Respond

Auto-Respond answers calls and supported lead messages for service businesses, qualifies each lead using the business's real services and pricing, and books appointments on the live calendar.

Automation Anywhere

Agentic process automation platform whose AI agents resolve customer service work end to end across CRM, ITSM, and ERP systems, now including Aisera's conversational agents.

boost.ai

Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.

Botpress

AI agent platform with a visual studio, knowledge bases, and human handoff, deploying bots to chat channels like WhatsApp and Slack.

Capacity

AI-powered support automation platform: helpdesk, knowledge base, and chatbots that answer from everywhere.

Certainly

Certainly harnesses the power of Generative AI and Conversational AI tailored specifically for your business and operations, freeing you from the constraints and discomfort of one-size-fits-all solutions.

Chatbase

Build a custom AI support agent trained on your data and embed it on your site in minutes.

ChatBeacon

ChatBeacon brings live chat and AI together to help organizations deliver faster, more personal customer support. AI agents answer routine questions, AI assists staff, and complex conversations reach a person with their context intact.

Chatsy

AI customer-support platform with help-content answers, human handoff, live chat, knowledge base, ticketing, and team inbox.

Cognigy

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

Communicate

AI support agent for your website chat, grounded in your help center, past tickets and docs, with in-thread human handoff.

Consio

AI phone platform for Shopify brands. AI voice agents answer support calls 24/7 with live order and stock context, and call your Klaviyo and Shopify segments.

Crisp

All-in-one business messaging platform with an AI bot, shared inbox, CRM, and knowledge base.

Decagon

Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.

DialMind

DialMind provides AI call intelligence and custom voice agents for service businesses.

DialPhone

AI-Powered Business Communications

Duckie

AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.

eesel AI

Plug-and-play AI agent that trains on your docs and past tickets, and works inside your existing help desk.

Espressive Barista

GenAI virtual agent for employee IT and HR support with a native Slack app that monitors public channels, now part of Resolve.

Fin by Intercom

Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.

Forethought

The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.

Freshdesk with Freddy AI

Freshworks' help desk with Freddy AI agents, copilot, and insights built in.

Gemini Enterprise for Customer Experience

Google Cloud's AI customer service stack with buildable voice and chat agents, real-time agent assist, and metered per-session pricing.

Gladly Sidekick

Gladly's AI-powered Customer Service Platform centers on people, not tickets, leading to delightful experiences and revenue growth while cutting costs.

Gorgias

The conversational AI platform for e-commerce brands, deeply integrated with Shopify.

Helpin

AI support that answers and ships the fix. Helpin: one workspace for support, projects, CRM & docs. AI agents answer tickets, ship fixes, and follow up from shared customer history. Self-host free or Cloud.

HubSpot Breeze

HubSpot's AI: a customer agent that resolves tickets using your knowledge base and CRM context.

Hyro

Healthcare-native AI agents that automate patient calls, scheduling, and prescription refills with deep Epic and contact center integrations.

Instant Reply

AI-assisted replies to customer messages on Instagram, Messenger, WhatsApp, and Telegram, with human handoff.

interface.ai

Agentic voice and chat AI purpose-built for credit unions and community banks, wired directly into core banking systems.

Kalyvox

AI receptionist for SMBs that answers, qualifies and routes inbound calls 24/7.

Kore.ai

Enterprise agentic AI platform for building customer and employee-facing assistants across chat and voice.

Kustomer

CRM-based customer service platform with AI agents that see the full customer, not just the ticket.

Leena AI

Agentic AI platform with prebuilt HR, IT, and finance assistants that answer employee questions in Slack and Microsoft Teams.

LivePerson

Enterprise conversational AI platform for messaging-first customer service, with AI agents, an agent Copilot, and channels from web chat to WhatsApp and voice.

Lorikeet

AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.

Mavenoid

AI product support for hardware and consumer electronics: guided troubleshooting and visual self-service.

Mixdesk

Shared inbox and AI Agents for global sales and customer support teams.

Monobot.AI

No-code voice and chat AI agents for customer support, appointment booking, and lead qualification.

Moveworks

Enterprise AI assistant that resolves employee IT, HR, and finance requests inside Slack and Microsoft Teams, now part of ServiceNow.

My AskAI

Affordable AI support agent that deflects tickets and hands off to your existing live chat.

Netomi

Enterprise AI customer service platform with sanctioned, brand-safe generative agents.

Posh AI

Independent banking AI platform giving credit unions and community banks voice, chat, and employee knowledge assistants under one control framework.

Quiq

Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.

Retell AI

Self-serve platform for building, testing, and monitoring AI phone agents, priced per minute with published component costs.

Rezolve.ai

Agentic AI service desk for IT, HR, and finance support, built Microsoft Teams first with Slack supported and no-code agent studios.

Richpanel

AI-first customer service for e-commerce: self-service portal plus AI that drafts and resolves.

Robylon

AI agents that resolve support across chat, email, WhatsApp, tickets, and voice

Salesforce Agentforce

Autonomous AI agents on the Salesforce platform, grounded in your CRM data.

Siena AI

Empathic AI customer service for commerce brands, blending automation with brand personality.

Sierra AI

AI agent mirrors the nuances of human communication, ensuring seamless and organic customer service interactions while improving customer satisfaction.

Supportifier

Supportifier is a Swedish ticketing system for customer service with AI agents, built by Successifier AB in Stockholm. It builds a knowledge base from your existing documents, website and past tickets. Your team reviews it, and it then powers a public help centre, AI form, AI and live chat, shared inbox with AI drafts and a customer portal.

TalkToMedi

Voice AI receptionist for Canadian clinics handling routine patient calls, appointment requests, administrative answers and staff handoff.

Tidio Lyro

AI customer service agent for small and mid-size businesses, bundled with live chat and a simple help desk.

Ushur

Agentic customer experience automation for insurers, health plans, and lenders, with no-code workflow building and compliance-grade governance.

Vapi

Developer-first API platform for building voice AI agents, orchestrating your choice of speech, LLM, and telephony providers.

VeraDial

AI receptionist and business phone for US and Canadian small businesses. Vera answers calls, handles routine questions, takes messages and connects callers.

Voiceflow

Collaborative visual platform where teams design, test, and deploy AI chat and voice agents across support channels.

Workativ

Session-priced AI agent for IT and HR employee support that runs natively in Slack and Teams with no per-user fee.

Yuma AI

Autonomous AI agent for e-commerce support, purpose-built for Shopify brands.

Zeiko Support

Supervised AI customer-support agents for small teams, with approved-source answers, permission-scoped workflows, and human handoff that preserves conversation state.

Zendesk AI Agents

Zendesk AI agents can handle the most sophisticated matters across any channel. Provide instant, personalized support and make customers happier while reducing costs.

Zoho Desk

Affordable omnichannel help desk with Zia AI for replies, sentiment, and triage, a free plan, and published per-agent pricing.

Zowie

AI customer service agent for e-commerce, focused on resolving tickets and driving revenue.

New AI Agents & Chatbots tools, once a month

One plain-text email at the start of each month with every verified price change, acquisition and new listing across the directory, including new AI Agents & Chatbots tools as they are listed. No tracking pixels, unsubscribe in one click.

Missing from this list?

Submit your AI customer support software and get listed in the directory.