How much does boost.ai cost?

boost.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales.

What does boost.ai integrate with?

boost.ai integrates with Genesys, Zendesk, Salesforce, Five9, Amazon Connect, and Microsoft Teams.

What compliance standards does boost.ai meet?

Based on the vendor's own security and trust pages, boost.ai claims SOC 2 and ISO 27001 compliance.

Which support channels does boost.ai cover?

boost.ai handles customer conversations over chat and voice.

What languages does boost.ai support?

boost.ai supports 30+ languages.

Can boost.ai take actions, or does it only answer questions?

boost.ai can take actions in connected systems, not just answer questions, including billing & subscription changes and account updates.

Does boost.ai have a free trial?

Yes: Free trial (length not stated).

What are the best boost.ai alternatives?

Popular alternatives include Cognigy, DialPhone, and Hyro.

boost.ai

AI Agents & Chatbots Contact Center & CCaaS Enterprise Voice & Phone AI

Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.

Best for

Banks, insurers, telecoms and public-sector bodies, especially in Europe, that need chat and voice automation with deterministic controls a compliance officer can sign off on, in 30+ languages, on Genesys, Five9, Amazon Connect or Zendesk.

Look elsewhere if

You want a self-serve start or a published price: boost.ai sells through enterprise procurement with quote-based pricing. Note the pending change of ownership from Nordic Capital to Automation Anywhere announced in October 2026.

Pricing: Paid from Custom
Founded: 2016
Free trial: Free trial (length not stated)
Company: Independent, private-equity backed (Nordic Capital); acquisition by Automation Anywhere pending (announced October 2026) latest: Private equity investment from Nordic Capital, amount undisclosed (March 2021)
Channels: Chat, Voice
Languages: 30+ languages
Compliance: SOC 2 ISO 27001
Integrations: Genesys Zendesk Salesforce Five9 Amazon Connect Microsoft Teams

boost.ai comes from Sandnes, Norway, where founder Lars Ropeid Selsås started in 2016 by automating customer interactions for a local bank. That origin explains everything about the product: it is conversational AI built for institutions that cannot afford a creative answer, and Nordic banks and insurers were the proving ground. Customers today include Nordea, Santander, DNB, Telenor, Vodafone, and Metro Bank, and the platform claims more than 600 live AI agents handling over 150 million automated conversations a year.

Technically, boost.ai's signature move is the hybrid: deterministic natural-language understanding that behaves predictably at thousands of intents, combined with generative AI where flexibility helps, all wrapped in governance controls. That lets a compliance officer sign off on what the agent is allowed to say while the agent still handles the long tail of phrasing real customers use. It covers chat and voice, integrates with contact-center platforms like Genesys, Five9, and Amazon Connect, and even supports Nordic authentication systems like BankID, a detail that says a lot about who it serves.

The company took a majority investment from private equity firm Nordic Capital in 2021 and sells the way you would expect an enterprise Scandinavian vendor to sell: quote-based pricing, no public price list, proper procurement. An unusual cultural artifact is its certification program, with thousands of certified AI trainers among its customers' staff, reflecting a philosophy that the client team, not the vendor, should run the agent day to day.

Pick boost.ai if you are a bank, insurer, telco, or public-sector organization that needs high-accuracy automation with auditable behavior. It is not the tool for a startup wanting a widget by Friday; it is the tool for the organization whose regulator reads the transcripts.

Key features

Enterprise chat and voice agents
Hybrid NLU plus generative AI
Agentic AI with governance controls
Built for regulated industries
600+ live AI agents deployed

What the AI can do

Takes actions, not just answers. boost.ai can complete tasks in your other systems: Billing & subscription changes Account updates
Hands off to a human with the conversation context when it cannot resolve an issue.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

DNB: Virtual agent automates 50-60% of incoming chat traffic and about 22% of all customer service traffic Source, March 2026
MSU Federal Credit Union: 15,000 employee-to-employee interactions automated per month Source, February 2024

Visit boost.ai →

See the best boost.ai alternatives →

Frequently asked questions

Who is boost.ai best for?: Banks, insurers, telecoms and public-sector bodies, especially in Europe, that need chat and voice automation with deterministic controls a compliance officer can sign off on, in 30+ languages, on Genesys, Five9, Amazon Connect or Zendesk. Look elsewhere if you want a self-serve start or a published price: boost.ai sells through enterprise procurement with quote-based pricing. Note the pending change of ownership from Nordic Capital to Automation Anywhere announced in October 2026.
How much does boost.ai cost?: boost.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does boost.ai integrate with?: boost.ai integrates with Genesys, Zendesk, Salesforce, Five9, Amazon Connect, and Microsoft Teams.
What compliance standards does boost.ai meet?: Based on the vendor's own security and trust pages, boost.ai claims SOC 2 and ISO 27001 compliance. See how that compares across vendors →
Which support channels does boost.ai cover?: boost.ai handles customer conversations over chat and voice.
What languages does boost.ai support?: boost.ai supports 30+ languages.
Can boost.ai take actions, or does it only answer questions?: boost.ai can take actions in connected systems, not just answer questions, including billing & subscription changes and account updates.
Does boost.ai have a free trial?: Yes: Free trial (length not stated).
When was boost.ai founded?: boost.ai was founded in 2016.
What are the best boost.ai alternatives?: Popular alternatives include Cognigy, DialPhone, and Hyro. See all boost.ai alternatives →

Listing history

Updates to the facts on this page, from vendor changes and our own re-checks.

October 2026 Company updated from Independent, private-equity backed (Nordic Capital) to Independent, private-equity backed (Nordic Capital); acquisition by Automation Anywhere pending (announced October 2026).

See every change across the directory →

Sources for the facts on this page

Languages: applytosupply.digitalmarketplace.service.gov.uk Multilingual; Available in 30+ languages checked September 2026
AI takes actions: boost.ai If a customer needs more data, for example, Telmi orders it for them, so that they can continue to use their phone without any downtime. checked September 2026
Human handoff: applytosupply.digitalmarketplace.service.gov.uk Seamless handover from chatbot to human agent in same conversation checked September 2026
AI actions: boost.ai Telmi offers a range of functionality to customers who are logged into their Telenor account, including requesting a PUK code, upgrading their mobile data plan, or viewing their invoice directly in the chat window. checked September 2026
Free trial: applytosupply.digitalmarketplace.service.gov.uk Free trial available: Yes checked September 2026
Company: boost.ai Nordic Capital and Boost.ai announce partnership to accelerate growth and expand conversational AI platform into new markets checked September 2026
Company: boost.ai today announced entry into a definitive agreement to acquire Boost.ai from Nordic Capital. checked October 2026
Latest funding: boost.ai Nordic Capital and Boost.ai announce partnership to accelerate growth and expand conversational AI platform into new markets checked September 2026

Updated October 2026

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