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AI Agents & Chatbots Contact Center & CCaaS Enterprise Voice & Phone AI

Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.

Pricing

Paid from Custom

Founded

2016

Channels

Chat, Voice

Compliance

SOC 2 ISO 27001

Integrations

Genesys Zendesk Salesforce Five9 Amazon Connect Microsoft Teams

boost.ai comes from Sandnes, Norway, where founder Lars Ropeid Selsås started in 2016 by automating customer interactions for a local bank. That origin explains everything about the product: it is conversational AI built for institutions that cannot afford a creative answer, and Nordic banks and insurers were the proving ground. Customers today include Nordea, Santander, DNB, Telenor, Vodafone, and Metro Bank, and the platform claims more than 600 live AI agents handling over 150 million automated conversations a year.

Technically, boost.ai's signature move is the hybrid: deterministic natural-language understanding that behaves predictably at thousands of intents, combined with generative AI where flexibility helps, all wrapped in governance controls. That lets a compliance officer sign off on what the agent is allowed to say while the agent still handles the long tail of phrasing real customers use. It covers chat and voice, integrates with contact-center platforms like Genesys, Five9, and Amazon Connect, and even supports Nordic authentication systems like BankID, a detail that says a lot about who it serves.

The company took a majority investment from private equity firm Nordic Capital in 2021 and sells the way you would expect an enterprise Scandinavian vendor to sell: quote-based pricing, no public price list, proper procurement. An unusual cultural artifact is its certification program, with thousands of certified AI trainers among its customers' staff, reflecting a philosophy that the client team, not the vendor, should run the agent day to day.

Pick boost.ai if you are a bank, insurer, telco, or public-sector organization that needs high-accuracy automation with auditable behavior. It is not the tool for a startup wanting a widget by Friday; it is the tool for the organization whose regulator reads the transcripts.

Key features

• Enterprise chat and voice agents
• Hybrid NLU plus generative AI
• Agentic AI with governance controls
• Built for regulated industries
• 600+ live AI agents deployed

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Frequently asked questions

How much does boost.ai cost?

boost.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →

What does boost.ai integrate with?

boost.ai integrates with Genesys, Zendesk, Salesforce, Five9, Amazon Connect, and Microsoft Teams.

What compliance standards does boost.ai meet?

Based on the vendor's own security and trust pages, boost.ai claims SOC 2 and ISO 27001 compliance. See how that compares across vendors →

Which support channels does boost.ai cover?

boost.ai handles customer conversations over chat and voice.

When was boost.ai founded?

boost.ai was founded in 2016.

What are the best boost.ai alternatives?

Popular alternatives include Cognigy, Amazon Connect, and Five9. See all boost.ai alternatives →

Updated July 2026

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