A Zapier integration is the escape hatch for every system a vendor does not connect to natively: it lets a support tool trigger or receive actions across thousands of apps without custom code. The tools below publish one. It is a sensible way to wire up a long tail of tools, but for anything a customer depends on, such as refunds or account changes, prefer a native integration with proper error handling.
How this list works: every tool below lists Zapier among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.
Cloud phone system for support and sales teams with built-in AI Voice Agents, AI coaching and 250+ integrations; from $30/license/mo billed annually.
Voice AI platform for phone agents that runs its own speech-to-text, LLM and text-to-speech models, aimed at regulated, high-stakes customer calls.
ChatBeacon brings live chat and AI together to help organizations deliver faster, more personal customer support. AI agents answer routine questions, AI assists staff, and complex conversations reach a person with their context intact.
Cloud call center for SMB sales and support teams, with AI voice agents that answer, resolve or hand off calls on the same queues as your reps.
Omnichannel help desk for customer, IT and HR teams with assistive AI, offered as cloud or self-hosted with a private AI option.
Bootstrapped AI agent builder that turns docs, help centers and past tickets into cited support answers, actions and voice agents.
Knowledge base platform from Kovai.co with Eddy AI search and chatbot, a support ticket deflector, and an MCP server for AI assistants.
ElevenLabs' voice and chat agent platform, with a dedicated support offering: 90+ languages, helpdesk integrations and per-minute pricing with a free tier.
Full ElevenLabs Agents listing → · ElevenLabs Agents alternatives →
Support and feedback suite for SaaS teams: omnichannel inbox, Fibi AI agent, help center, feature voting, roadmaps and changelog in one plan.
AI-native help desk for software teams whose Kai agents answer customers, investigate bug reports and open pull requests for engineers.
ITSM and asset management platform for internal service desks, with a built-in AI Virtual Service Agent in Teams, Slack, WhatsApp and the portal.
Full InvGate Service Management listing → · InvGate Service Management alternatives →
AI receptionist for SMBs that answers, qualifies and routes inbound calls 24/7.
No-code AI customer service platform with AI agents, email ticketing, voice AI and live chat handoff across web, WhatsApp and social. From $34/mo.
Voice AI agents that sound human and resolve calls for enterprises: no hold time, 24/7.
Helpdesk, live chat, and AI for e-commerce brands, owned by GoDaddy.
Support knowledge platform built on interactive step-by-step guides, with AI Answers and Business Process Agents that follow your exact processes.
Berlin-based enterprise voice AI platform with its own telephony network, a visual flow builder and built-in testing and auto-QA. Contracts from $30,000/yr.
AI customer service agent for small and mid-size businesses, bundled with live chat and a simple help desk.
No-code AI agent for support deflection and lead capture that cites a source in every answer, on flat monthly plans with EU hosting.
Ecommerce AI agent that answers product questions, handles order support and recovers carts across site chat, WhatsApp, Instagram and email.
Affordable omnichannel help desk with Zia AI for replies, sentiment, and triage, a free plan, and published per-agent pricing.
Adobe Commerce (Magento) Aircall Amazon Connect Confluence Discord Facebook Messenger Five9 Freshdesk Front Genesys Google Drive Gorgias Help Scout HubSpot Instagram Intercom Jira Klaviyo Kustomer Microsoft Dynamics 365 Microsoft Teams NICE CXone Notion Okta Salesforce ServiceNow Shopify Slack Stripe Talkdesk Twilio WhatsApp WooCommerce Zendesk
Submit your AI customer support software with Zapier in its integrations and it appears here automatically.