How much does Consio cost?

Consio is a paid product. The listed starting price is $30/mo (100 call minutes included).

What does Consio integrate with?

Consio integrates with Shopify, Klaviyo, Gorgias, Kustomer, Zendesk, eDesk, Richpanel, and Re:amaze.

Which support channels does Consio cover?

Consio handles customer conversations over voice and SMS.

Can Consio take actions, or does it only answer questions?

Consio can take actions in connected systems, not just answer questions, including order status, refunds & returns, and bookings & scheduling.

Can I buy Consio without talking to sales?

Yes. You can sign up and start on your own. Minimum commitment: Month-to-month, no minimum commitment.

What are the best Consio alternatives?

Popular alternatives include Haptik, Robylon, and Sendbird delight.ai.

Consio

AI Agents & Chatbots E-commerce Support Voice & Phone AI

AI phone platform for Shopify brands. AI voice agents answer support calls 24/7 with live order and stock context, and call your Klaviyo and Shopify segments.

Best for

Shopify brands that want their support phone line answered 24/7 by an AI voice agent with live order, stock and tracking context, order cancellations within set rules, and outbound calls to Klaviyo segments, from $30 a month with a free plan and no minimum commitment.

Look elsewhere if

You are not on Shopify or do not do phone support: Consio is voice and SMS for Shopify stores, and it publishes no compliance claims.

Pricing: Paid from $30/mo (100 call minutes included)
Founded: 2024
Free trial: Free plan
How you buy: Self-serve signup
Minimum commitment: Month-to-month, no minimum commitment
Company: Independent, venture-backed latest: $3.3M round led by RTP Global (September 2025)
Channels: Voice, SMS
Integrations: Shopify Klaviyo Gorgias Kustomer Zendesk eDesk Richpanel Re:amaze

Consio is the AI phone platform for Shopify brands. Its AI voice agents handle both inbound and outbound calls, and every call, SMS and voicemail is tied to Shopify revenue.

Inbound, the AI voice agent answers 24/7 with live Shopify order, product and stock context. It handles order status, tracking, product questions, returns and FAQs, cancels orders within your rules, sends tracking links by SMS and books a callback. When a conversation needs a person, it hands off to a human agent with full context and an AI summary. IVR menus and call queues route every caller to the right place.

Outbound, Consio calls Klaviyo or Shopify segments like abandoned checkouts, failed payments and VIPs. The AI voice agent creates the Shopify draft order and texts the checkout link, or leaves your voicemail. Teams can also run the power dialer themselves or add Consio Talent, trained human agents who work directly inside the brand's Consio account.

Support teams manage calls, SMS/MMS, voicemails, transcripts and summaries from a unified inbox, with call analytics and revenue attribution. Consio integrates with Shopify, Klaviyo, Gorgias, Zendesk, Kustomer, Richpanel, eDesk and Re:amaze, plus a public API and webhooks.

Key features

24/7 AI voice agents for inbound and outbound calls
Live Shopify order, product and stock context
Order status, tracking, returns and FAQs by phone
Order cancellations within your rules
Tracking and checkout links sent by SMS
Outbound AI calls to Klaviyo and Shopify segments
Shopify draft orders created during the call
Smart escalation from AI to human agents with context
IVR menus and call queues
Unified inbox for calls, SMS/MMS and voicemails
AI call transcripts and summaries
Ecommerce power dialer and voicemail drops
Consio Talent: trained human agents inside your account
Revenue attribution by call, SMS, campaign and agent
Unlimited agents

What the AI can do

Takes actions, not just answers. Consio can complete tasks in your other systems: Order status Refunds & returns Bookings & scheduling
Hands off to a human with the conversation context when it cannot resolve an issue.

Visit Consio →

See the best Consio alternatives →

What does Consio cost? →

Frequently asked questions

Who is Consio best for?: Shopify brands that want their support phone line answered 24/7 by an AI voice agent with live order, stock and tracking context, order cancellations within set rules, and outbound calls to Klaviyo segments, from $30 a month with a free plan and no minimum commitment. Look elsewhere if you are not on Shopify or do not do phone support: Consio is voice and SMS for Shopify stores, and it publishes no compliance claims.
How much does Consio cost?: Consio is a paid product. The listed starting price is $30/mo (100 call minutes included). Compare pricing across all listed tools →
What does Consio integrate with?: Consio integrates with Shopify, Klaviyo, Gorgias, Kustomer, Zendesk, eDesk, Richpanel, and Re:amaze.
Which support channels does Consio cover?: Consio handles customer conversations over voice and SMS.
Can Consio take actions, or does it only answer questions?: Consio can take actions in connected systems, not just answer questions, including order status, refunds & returns, and bookings & scheduling.
Does Consio have a free trial?: Yes: Free plan.
Can I buy Consio without talking to sales?: Yes. You can sign up and start on your own. Minimum commitment: Month-to-month, no minimum commitment.
When was Consio founded?: Consio was founded in 2024.
What are the best Consio alternatives?: Popular alternatives include Haptik, Robylon, and Sendbird delight.ai. See all Consio alternatives →

Listing history

Updates to the facts on this page, from vendor changes and our own re-checks.

October 2026 Starting price updated from $0.30/AI voice minute to $30/mo (100 call minutes included).
September 2026 Pricing model updated from Per resolution to Paid.
September 2026 Starting price updated from $30/mo to $0.30/AI voice minute.

See every change across the directory →

Sources for the facts on this page

Pricing page: consio.ai $0.10 / call minute, $0.016 / SMS sent, $0.30 / AI voice agent minute checked September 2026
Calculator pricing: consio.ai $0.10 / call minute, $0.016 / SMS sent, $0.30 / AI voice agent minute checked September 2026
AI takes actions: consio.ai look up orders and tracking, search your catalog, process returns, send checkout links by SMS, and draft orders checked September 2026
Human handoff: consio.ai When a human should take over, it escalates to your team within Consio with a full summary checked September 2026
Free trial: consio.ai You can start for free, no commitment, and create your account directly from this site checked September 2026
How you buy: consio.ai You can start for free, no commitment, and create your account directly from this site checked September 2026
Company: consio.ai Consio raises $3.3M to build the phone layer of ecommerce checked September 2026
Latest funding: consio.ai Consio raises $3.3M to build the phone layer of ecommerce checked September 2026
Channels: consio.ai Inbound, outbound, SMS and MMS across all your lines in one place, with the Shopify customer beside every thread. checked September 2026
Minimum commitment: consio.ai Provided by the vendor checked October 2026
AI actions: consio.ai Provided by the vendor checked October 2026

Updated October 2026

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Know when Consio changes

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