← All integrations

Messenger remains a real support channel for consumer brands, especially in retail and services, and customers there expect a fast answer in the same thread. The tools below publish a Facebook Messenger integration, so their AI agents and inboxes can answer and hand off without moving the customer to email. Remember Meta's messaging window rules when you plan proactive or follow-up messages.

How this list works: every tool below lists Facebook Messenger among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

14 tools that integrate with Facebook Messenger

1. #1

   Auto-Respond

   Auto-Respond answers calls and supported lead messages for service businesses, qualifies each lead using the business's real services and pricing, and books appointments on the live calendar.

   PricingPaid · $19-$99/mo per text channel; voice $10/mo + $1/minWorks withYelpThumbtackFacebook MessengerFacebook Lead Ads+2 more

   Full Auto-Respond listing →  ·  Auto-Respond alternatives →

2. #2

   Botpress

   AI agent platform with a visual studio, knowledge bases, and human handoff, deploying bots to chat channels like WhatsApp and Slack.

   PricingFreemium · Free; $150/mo billed annuallyWorks withWhatsAppFacebook MessengerTelegramSlack+1 more

   Full Botpress listing →  ·  Botpress alternatives →

3. #3

   Crisp

   All-in-one business messaging platform with an AI bot, shared inbox, CRM, and knowledge base.

   PricingFreemium · Free; $45/mo per workspaceWorks withShopifySlackWhatsAppInstagram+2 more

   Full Crisp listing →  ·  Crisp alternatives →

4. #4

   DocsBot

   Bootstrapped AI agent builder that turns docs, help centers and past tickets into cited support answers, actions and voice agents.

   PricingFreemium · $49/mo billed monthlyWorks withZendeskHelp ScoutFreshdeskZoho Desk+15 more

   Full DocsBot listing →  ·  DocsBot alternatives →

5. #5

   Gleap

   AI-native help desk for software teams whose Kai agents answer customers, investigate bug reports and open pull requests for engineers.

   PricingPer resolution · $29/mo billed annually, plus $0.29 per AI resolutionWorks withJiraLinearGitHubSlack+14 more

   Full Gleap listing →  ·  Gleap alternatives →

6. #6

   Haptik

   Jio-owned enterprise conversational AI for customer service across WhatsApp, voice, web and social, with 100+ languages and a live-chat agent inbox.

   PricingPaid · CustomWorks withWhatsAppInstagramFacebook MessengerMicrosoft Teams+14 more

   Full Haptik listing →  ·  Haptik alternatives →

7. #7

   HelpCrunch

   Budget customer communication platform with live chat, shared inbox, knowledge base and AI agents, pitched as an affordable Intercom alternative.

   PricingPaid · $12/team member/mo billed annuallyWorks withWhatsAppInstagramFacebook MessengerTelegram+17 more

   Full HelpCrunch listing →  ·  HelpCrunch alternatives →

8. #8

   LiveChat

   Long-running website live chat from Text, now sold as Text by LiveChat with an AI Agent, shared inbox and ticketing on one plan.

   PricingPaid · $19/user/mo billed annuallyWorks withShopifyWooCommerceWordPressWebflow+9 more

   Full LiveChat listing →  ·  LiveChat alternatives →

9. #9

   SiteGPT

   Website-trained AI support chatbot for small businesses, with human escalation, lead capture, and a Zendesk Messaging AI agent mode.

   PricingPaid · $39/mo billed annually ($59 monthly)Works withZendeskCrispSlackGoogle Chat+11 more

   Full SiteGPT listing →  ·  SiteGPT alternatives →

10. #10

    Sprinklr Service

    AI-native contact center suite unifying voice, chat, and 30+ social and messaging channels with autonomous AI agents and copilots.

    PricingPaid · CustomWorks withSalesforceMicrosoft Dynamics 365WhatsAppInstagram+4 more

    Full Sprinklr Service listing →  ·  Sprinklr Service alternatives →

11. #11

    Tidio Lyro

    AI customer service agent for small and mid-size businesses, bundled with live chat and a simple help desk.

    PricingFreemium · Free; Lyro AI from $32.50/moWorks withShopifyWordPressInstagramFacebook Messenger+2 more

    Full Tidio Lyro listing →  ·  Tidio Lyro alternatives →

12. #12

    Twilio Flex

    Twilio's programmable contact center that combines AI self-service, AI agent assist and human agents, with usage-based pricing from $1 per active user hour.

    PricingPaid · $1/active user hourWorks withSalesforceSalesforce Voice (Agentforce)ServiceNowTwilio Studio+4 more

    Full Twilio Flex listing →  ·  Twilio Flex alternatives →

13. #13

    Wonderchat

    No-code AI agent for support deflection and lead capture that cites a source in every answer, on flat monthly plans with EU hosting.

    PricingFreemium · $124/mo billed annuallyWorks withZendeskFreshdeskHubSpotSalesforce+13 more

    Full Wonderchat listing →  ·  Wonderchat alternatives →

14. #14

    Zeiko Support

    Supervised AI customer-support agents for small teams, with approved-source answers, permission-scoped workflows, and human handoff that preserves conversation state.

    PricingPaid · $49/moWorks withShopifySlackTelegramWhatsApp+2 more

    Full Zeiko Support listing →  ·  Zeiko Support alternatives →

Other integrations

Adobe Commerce (Magento) Aircall Amazon Connect Confluence Discord Five9 Freshdesk Front Genesys Google Drive Gorgias Help Scout HubSpot Instagram Intercom Jira Klaviyo Kustomer Microsoft Dynamics 365 Microsoft Teams NICE CXone Notion Okta Salesforce ServiceNow Shopify Slack Stripe Talkdesk Twilio WhatsApp WooCommerce Zapier Zendesk