How much does Mavenoid cost?

Mavenoid is a paid product. The vendor does not publish prices, so expect a custom quote from sales.

What does Mavenoid integrate with?

Mavenoid integrates with Zendesk, Salesforce, Genesys, Amazon Connect, HubSpot, and Shopify.

What compliance standards does Mavenoid meet?

Based on the vendor's own security and trust pages, Mavenoid claims SOC 2, HIPAA, GDPR, and ISO 27001 compliance.

Is Mavenoid HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Mavenoid on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Mavenoid cover?

Mavenoid handles customer conversations over chat and voice.

What languages does Mavenoid support?

Mavenoid supports 40+ languages (translation).

Can Mavenoid take actions, or does it only answer questions?

Mavenoid can take actions in connected systems, not just answer questions, including custom API actions.

What are the best Mavenoid alternatives?

Popular alternatives include Botpress, Capacity, and Chatbase.

Mavenoid

AI Agents & Chatbots Knowledge Base & Self-Service

AI product support for hardware and consumer electronics: guided troubleshooting and visual self-service.

Best for

Hardware and consumer electronics manufacturers that need guided, visual troubleshooting for physical products, on product pages, in manuals and behind QR codes, with voice assist, 40+ languages via translation, SOC 2, HIPAA, GDPR and ISO 27001 coverage and handover into Zendesk, Salesforce or Genesys.

Look elsewhere if

You sell software or services rather than physical products, or want published pricing: Mavenoid is built for product diagnosis and sells quote-based subscriptions with no trial or self-serve start.

Pricing: Paid from Custom
Founded: 2017
Company: Independent, venture-backed latest: Series B, $30M (August 2022)
Channels: Chat, Voice
Languages: 40+ languages (translation)
Data residency: EU/EEA, Switzerland, US
Compliance: SOC 2 HIPAA GDPR ISO 27001
Integrations: Zendesk Salesforce Genesys Amazon Connect HubSpot Shopify

Mavenoid solves the support problem the chat-first vendors quietly avoid: physical products. Founded in Stockholm in 2017, it builds AI product support for hardware companies, the world of appliances, power tools, audio gear, and industrial equipment, where "have you tried turning it off and on again" is an actual diagnostic step and the customer is standing in a garage holding a part. Its customer list reads accordingly: Husqvarna, DeLonghi, Jabra, ABB, Stanley Black & Decker, and Emerson.

The product's distinctive move is combining conversational AI with guided troubleshooting flows. A plain chatbot can quote the manual; Mavenoid walks the customer through diagnosis step by step, with pictures and videos, narrowing to the actual fault and its fix, and its multimodal Voice Assist brings the same intelligence to phone support. Manufacturers embed it on product pages, in manuals, and behind QR codes on the device itself, and a dynamic help center plus analytics across the whole journey round out the suite. Published results include 46 percent self-service resolution at Husqvarna and DeLonghi and 80 percent automation of support requests at ABB and Medion.

The company raised a $30 million Series B led by Smedvig Capital in 2022, about $38 million in total, and sells on quote-based subscription pricing with capacity tiers; there is no public price list.

If you sell software, Mavenoid is not aimed at you. If you make or retail physical products and your support queue is full of troubleshooting, setup, and spare-parts questions that generic AI agents fumble, it is the specialist and arguably the only purpose-built choice in this directory.

Key features

Visual step-by-step troubleshooting
Multimodal AI voice assist
Dynamic help center self-service
Seamless agent handover
Journey-wide insights analytics

What the AI can do

Takes actions, not just answers. Mavenoid can complete tasks in your other systems: Custom API actions
Hands off to a human with the conversation context when it cannot resolve an issue.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

Stanley Black & Decker: 41% self-service resolution rate; 2,500+ conversations automated per week in peak season Source
Jabra: 40% less time spent on warranty claims Source

Visit Mavenoid →

See the best Mavenoid alternatives →

Frequently asked questions

Who is Mavenoid best for?: Hardware and consumer electronics manufacturers that need guided, visual troubleshooting for physical products, on product pages, in manuals and behind QR codes, with voice assist, 40+ languages via translation, SOC 2, HIPAA, GDPR and ISO 27001 coverage and handover into Zendesk, Salesforce or Genesys. Look elsewhere if you sell software or services rather than physical products, or want published pricing: Mavenoid is built for product diagnosis and sells quote-based subscriptions with no trial or self-serve start.
How much does Mavenoid cost?: Mavenoid is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does Mavenoid integrate with?: Mavenoid integrates with Zendesk, Salesforce, Genesys, Amazon Connect, HubSpot, and Shopify.
What compliance standards does Mavenoid meet?: Based on the vendor's own security and trust pages, Mavenoid claims SOC 2, HIPAA, GDPR, and ISO 27001 compliance. See how that compares across vendors →
Is Mavenoid HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Mavenoid on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Mavenoid cover?: Mavenoid handles customer conversations over chat and voice.
What languages does Mavenoid support?: Mavenoid supports 40+ languages (translation).
Can Mavenoid take actions, or does it only answer questions?: Mavenoid can take actions in connected systems, not just answer questions, including custom API actions.
When was Mavenoid founded?: Mavenoid was founded in 2017.
What are the best Mavenoid alternatives?: Popular alternatives include Botpress, Capacity, and Chatbase. See all Mavenoid alternatives →

Sources for the facts on this page

Languages: help.mavenoid.com Mavenoid's translation management supports the following languages for both manual translation and automated machine translation. checked September 2026
AI takes actions: mavenoid.com check part compatibility, verify warranty coverage, complete product registration checked September 2026
Human handoff: mavenoid.com When automation meets its limit, Mavenoid ensures a seamless handover to live support, call centers and ticketing systems checked September 2026
AI actions: help.mavenoid.com Make an HTTP request to an external API endpoint. The results of the call can be stored as form data. checked September 2026
Company: mavenoid.com Today, Mavenoid announced our $30 Million Series B fundraising round, led by Smedvig Capital. checked September 2026
Latest funding: mavenoid.com Today, Mavenoid announced our $30 Million Series B fundraising round, led by Smedvig Capital. checked September 2026
Data residency: mavenoid.com EU, EEA or Switzerland checked October 2026

Updated October 2026

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