How much does Replicant cost?

Replicant is a paid product. The vendor does not publish prices, so expect a custom quote from sales.

What does Replicant integrate with?

Replicant integrates with Five9, Genesys, Amazon Connect, NICE CXone, Twilio, Salesforce Service Cloud, Zendesk, and ServiceNow.

What compliance standards does Replicant meet?

Based on the vendor's own security and trust pages, Replicant claims SOC 2, HIPAA, GDPR, and PCI DSS compliance.

Is Replicant HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Replicant on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Replicant cover?

Replicant handles customer conversations over chat, voice, and SMS.

What languages does Replicant support?

Replicant supports 30+ languages and dialects.

Can Replicant take actions, or does it only answer questions?

Replicant can take actions in connected systems, not just answer questions, including order status, billing & subscription changes, account updates, and bookings & scheduling.

What are the best Replicant alternatives?

Popular alternatives include Ajoxi, Amazon Connect, and ASAPP.

Replicant

Contact Center & CCaaS Enterprise Voice & Phone AI

Enterprise voice AI that resolves routine contact center calls end to end, with chat and SMS alongside human handoff.

Best for

Enterprise contact centers that want routine calls such as payments, order status, dispatch and scheduling resolved end to end by voice AI, with chat and SMS alongside, US or EU hosting, SOC 2, HIPAA, GDPR and PCI DSS coverage, on Five9, Genesys, Amazon Connect, NICE or Twilio.

Look elsewhere if

You are a small team, need email as a channel, or want published pricing: Replicant sells three tiers through a sales process on usage-based billing with no trial or self-serve start.

Pricing: Paid from Custom
Founded: 2017
Company: Independent, venture-backed $110M (as of April 2022) raised; latest: Series B, $78M (April 2022)
Channels: Chat, Voice, SMS
Languages: 30+ languages and dialects
Data residency: US, EU
Compliance: SOC 2 HIPAA GDPR PCI DSS
Integrations: Five9 Genesys Amazon Connect NICE CXone Twilio Salesforce Service Cloud Zendesk ServiceNow

Replicant builds AI agents for enterprise contact centers, with voice as the flagship channel and chat and SMS alongside. Its agents pick up the phone, understand callers in natural language, and resolve routine requests end to end: roadside assistance dispatch, payments, order status, appointment scheduling. When a call needs a person, it hands off with full context. The company claims more than a billion minutes of production conversations, and its pitch is turning your best recorded calls into a testable AI agent quickly rather than scripting flows from scratch.

Replicant was founded in 2017 out of Atomic, the venture studio, with cofounders Benjamin Gleitzman (CTO) and Atomic's Jack Abraham; Gadi Shamia, previously COO of Talkdesk, joined as CEO in 2019. Customers have included AAA clubs and Xenial, the restaurant tech provider whose support lines serve Burger King and Wendy's locations. Funding totals roughly $113 million: a $27 million Series A led by Norwest in 2020 and a $78 million Series B led by Stripes in 2022, with Salesforce Ventures participating.

There are no published prices. Replicant sells three tiers (Quick Start, Professional, Enterprise) through a sales process, and billing is usage based, scaling with the conversation volume the AI actually handles. The company advertises a money back guarantee if results miss expectations, but budget for an enterprise procurement cycle, not a credit card signup.

Choose Replicant if you run a high volume contact center, want a vendor that owns deployment and tuning rather than a toolkit, and need connections into CCaaS and CRM systems like Five9, Genesys, Amazon Connect, Salesforce, and Zendesk. Skip it if you are a small team or a developer who wants self serve, per minute pricing: platforms like Retell AI or Vapi will get you a working phone agent the same afternoon, at published rates.

Key features

End-to-end voice call resolution
Chat and SMS automation
CCaaS and CRM integrations
Contextual handoff to agents
Conversation analytics and reporting

What the AI can do

Takes actions, not just answers. Replicant can complete tasks in your other systems: Order status Billing & subscription changes Account updates Bookings & scheduling

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

DoorDash: 87% resolution rate; 350,000+ calls automated per day Source
Sunrun: 50% of payment-related calls resolved by AI Source

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See the best Replicant alternatives →

Frequently asked questions

Who is Replicant best for?: Enterprise contact centers that want routine calls such as payments, order status, dispatch and scheduling resolved end to end by voice AI, with chat and SMS alongside, US or EU hosting, SOC 2, HIPAA, GDPR and PCI DSS coverage, on Five9, Genesys, Amazon Connect, NICE or Twilio. Look elsewhere if you are a small team, need email as a channel, or want published pricing: Replicant sells three tiers through a sales process on usage-based billing with no trial or self-serve start.
How much does Replicant cost?: Replicant is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does Replicant integrate with?: Replicant integrates with Five9, Genesys, Amazon Connect, NICE CXone, Twilio, Salesforce Service Cloud, Zendesk, and ServiceNow.
What compliance standards does Replicant meet?: Based on the vendor's own security and trust pages, Replicant claims SOC 2, HIPAA, GDPR, and PCI DSS compliance. See how that compares across vendors →
Is Replicant HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Replicant on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Replicant cover?: Replicant handles customer conversations over chat, voice, and SMS.
What languages does Replicant support?: Replicant supports 30+ languages and dialects.
Can Replicant take actions, or does it only answer questions?: Replicant can take actions in connected systems, not just answer questions, including order status, billing & subscription changes, account updates, and bookings & scheduling.
When was Replicant founded?: Replicant was founded in 2017.
What are the best Replicant alternatives?: Popular alternatives include Ajoxi, Amazon Connect, and ASAPP. See all Replicant alternatives →

Sources for the facts on this page

Pricing page: replicant.com Our straightforward, pay-as-you-go pricing makes it easy to implement and scale conversational AI for your enterprise. checked September 2026
AI takes actions: replicant.com Automated payment processing, so customers could pay in seconds, no agent required. checked September 2026
AI actions: replicant.com Streamline appointment management with fast, automated scheduling, updates and cancellations - no human agent needed. checked September 2026
AI actions: replicant.com Seamlessly update addresses, subscriptions, customer preferences and more checked September 2026
Company: techcrunch.com Replicant today announced that it raised $78 million in Series B funding led by Stripes with participation from Salesforce Ventures, Omega Venture Partners, IronGrey, Norwest and Atomic. checked September 2026
Total funding: techcrunch.com To date, Replicant has raised $110 million in venture capital. checked September 2026
Latest funding: techcrunch.com Replicant today announced that it raised $78 million in Series B funding led by Stripes with participation from Salesforce Ventures, Omega Venture Partners, IronGrey, Norwest and Atomic. checked September 2026
Data residency: replicant.com Replicant's workloads run across multiple Google Cloud Platform (GCP) regions, including St. Ghislain, Belgium (europe-west1) and Eemshaven, Netherlands (europe-west4) in Europe, as well as Northern Virginia, Iowa, and South Carolina in the US. checked September 2026
Compliance: replicant.com Enterprise-grade compliance SOC 2, HIPAA, PCI DSS, GDPR. checked October 2026
Founded year: replicant.com 2017 The Idea Founded by Gadi Shamia and Benjamin Gleitzman, Replicant set out to build AI that resolves customer issues checked October 2026

Updated October 2026

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