SiteGPT

AI Agents & Chatbots Knowledge Base & Self-Service

Website-trained AI support chatbot for small businesses, with human escalation, lead capture, and a Zendesk Messaging AI agent mode.

Best for

Small businesses and SaaS teams that want an inexpensive chatbot trained on their own site, from $39 a month, including Zendesk teams adding an AI first responder.

Look elsewhere if

You need an agent that takes actions in billing or account systems, or a full help desk, since SiteGPT is a content-trained chatbot first.

Pricing
Paid from $39/mo billed annually ($59 monthly)
Founded
2023
Free trial
7-day free trial (credit card required)
How you buy
Self-serve signup
Channels
Chat, WhatsApp, Social
Languages
95+ languages
Compliance
SOC 2 HIPAA GDPR
Integrations
Zendesk Crisp Slack Google Chat Facebook Messenger Freshdesk Messaging Zoho SalesIQ WhatsApp Notion Google Drive Dropbox OneDrive Box GitHub YouTube

SiteGPT trains a support chatbot on your own content and embeds it on any site you like. You give it a URL, a sitemap or YouTube videos, upload files, paste raw text, or connect Notion, Google Drive, Dropbox, OneDrive, Box or GitHub, and the bot answers visitors from that material. Quick prompts start conversations, a button hands a visitor to a live agent when the AI should not continue, lead forms capture contact details, and a weekly email digest reports last week's numbers, the top topics and the questions the bot could not answer. Beyond the website widget it runs in Slack, Google Chat, Messenger, Crisp, Freshdesk Messaging, Zoho SalesIQ and WhatsApp (an add-on).

Two things set it apart from the many tools like it. The first is the Zendesk AI Agent on the Scale plan: SiteGPT installs as the first responder inside Zendesk Messaging and hands conversations to human agents with full history, which lets a Zendesk team add AI without moving help desks. The second is how agent-friendly it has become: there is a CLI, a remote MCP server, a REST API and SDKs, and an AI coding agent can create and train a working bot from a single URL with no account, then hand back a claim link. The iOS app gives a team a live inbox with push alerts when a visitor asks for a human.

SiteGPT does not publish founder or company history on its site, so none is recorded here. It claims a SOC 2 Type II examination with no exceptions, GDPR certification and a HIPAA assessment by DPLMC International, with a BAA available on Enterprise, and support for more than 95 languages. Infrastructure runs on Cloudflare Workers. The one named reference on the site is CBS Bahamas, which escalates to Zendesk.

Pricing is published and message-based. Starter is $39 a month billed yearly ($59 monthly) for one chatbot and up to 4,000 GPT-4.1-mini messages; Growth is $79 yearly ($129 monthly) with API access, analytics and integrations; Scale is $259 yearly ($429 monthly) and adds webhooks, AI conversation insights and the Zendesk AI agent; Enterprise is custom. Every self-serve plan starts with a 7-day trial that needs a credit card. Choose SiteGPT if you are a small business or SaaS team that wants a straightforward, inexpensive bot trained on your site, especially one that can sit inside Zendesk. Skip it if you need agentic actions in billing or account systems, which this product does not emphasize, or if you want no credit card at signup.

Key features

What the AI can do

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Frequently asked questions

Who is SiteGPT best for?
Small businesses and SaaS teams that want an inexpensive chatbot trained on their own site, from $39 a month, including Zendesk teams adding an AI first responder. Look elsewhere if you need an agent that takes actions in billing or account systems, or a full help desk, since SiteGPT is a content-trained chatbot first.
How much does SiteGPT cost?
SiteGPT is a paid product. The listed starting price is $39/mo billed annually ($59 monthly). Compare pricing across all listed tools →
What does SiteGPT integrate with?
SiteGPT integrates with Zendesk, Crisp, Slack, Google Chat, Facebook Messenger, Freshdesk Messaging, Zoho SalesIQ, WhatsApp, Notion, Google Drive, Dropbox, OneDrive, Box, GitHub, and YouTube.
What compliance standards does SiteGPT meet?
Based on the vendor's own security and trust pages, SiteGPT claims SOC 2, HIPAA, and GDPR compliance. See how that compares across vendors →
Is SiteGPT HIPAA compliant?
Yes. The vendor advertises HIPAA compliance for SiteGPT on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does SiteGPT cover?
SiteGPT handles customer conversations over chat, WhatsApp, and social media.
What languages does SiteGPT support?
SiteGPT supports 95+ languages.
Does SiteGPT have a free trial?
Yes: 7-day free trial (credit card required).
Can I buy SiteGPT without talking to sales?
Yes. You can sign up and start on your own.
When was SiteGPT founded?
SiteGPT was founded in 2023.
What are the best SiteGPT alternatives?
Popular alternatives include Botpress, Brainfish, and Capacity. See all SiteGPT alternatives →
Sources for the facts on this page

Updated October 2026

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