How much does ChatBeacon cost?

ChatBeacon is a paid product. The listed starting price is $39/operator/mo.

What does ChatBeacon integrate with?

ChatBeacon integrates with Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Shopify, WooCommerce, Slack, Microsoft Teams, Twilio SMS, and Zapier.

Which support channels does ChatBeacon cover?

ChatBeacon handles customer conversations over chat, SMS, and social media.

What languages does ChatBeacon support?

ChatBeacon supports 52+ languages (live translation).

Can ChatBeacon take actions, or does it only answer questions?

ChatBeacon can take actions in connected systems, not just answer questions.

Can I buy ChatBeacon without talking to sales?

Yes. You can sign up and start on your own.

When was ChatBeacon founded?

ChatBeacon was founded in 2005.

What are the best ChatBeacon alternatives?

Popular alternatives include Aircall, Alhena AI, and ASAPP.

ChatBeacon

Agent Assist & Copilots AI Agents & Chatbots

ChatBeacon brings live chat and AI together to help organizations deliver faster, more personal customer support. AI agents answer routine questions, AI assists staff, and complex conversations reach a person with their context intact.

Best for

Organizations that want live chat, AI agents and AI-assisted staff in one product at a published $39 per operator per month, with a 14-day trial, on-premise or private cloud deployment as an option, and no per-resolution fees.

Look elsewhere if

You need email or voice as channels, or a vendor with published compliance certifications: ChatBeacon covers chat, SMS and social, and its verified facts list no compliance claims.

Pricing: Paid from $39/operator/mo
Founded: 2005
Free trial: 14-day free trial
How you buy: Self-serve signup
Company: Independent, bootstrapped
Channels: Chat, SMS, Social
Languages: 52+ languages (live translation)
Data residency: US
Integrations: Salesforce HubSpot Microsoft Dynamics 365 Zendesk Shopify WooCommerce Slack Microsoft Teams Twilio SMS Zapier

ChatBeacon brings live chat and AI together in one customer support platform. Organizations can use AI agents to answer routine questions, give staff AI assistance during live conversations, and bring a person in when a request needs human attention. The full conversation context carries through the handoff, so customers do not have to start over.

Teams can also support customers through SMS, co-browsing, and video. ChatBeacon is available in the Cloud, Dedicated Private Cloud, or On-Premise, giving organizations a choice in how they deploy it. Built by SmartMax Software, Inc., a live chat provider since 2005, ChatBeacon is backed by U.S.-based support and dedicated account management.

Key features

Live chat with real-time visitor engagement
AI agents for customer support
AI assistance and suggested responses for staff
AI-to-human escalation with full conversation context
Recall CRM conversation memory and summaries
SMS messaging
Co-browsing, screen sharing, and video support
Cloud, Dedicated Private Cloud, and On-Premise deployment
No per-AI-resolution fees

What the AI can do

Takes actions, not just answers. ChatBeacon can complete tasks in your other systems.
Hands off to a human with the conversation context when it cannot resolve an issue.

Visit ChatBeacon →

See the best ChatBeacon alternatives →

What does ChatBeacon cost? →

Frequently asked questions

Who is ChatBeacon best for?: Organizations that want live chat, AI agents and AI-assisted staff in one product at a published $39 per operator per month, with a 14-day trial, on-premise or private cloud deployment as an option, and no per-resolution fees. Look elsewhere if you need email or voice as channels, or a vendor with published compliance certifications: ChatBeacon covers chat, SMS and social, and its verified facts list no compliance claims.
How much does ChatBeacon cost?: ChatBeacon is a paid product. The listed starting price is $39/operator/mo. Compare pricing across all listed tools →
What does ChatBeacon integrate with?: ChatBeacon integrates with Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Shopify, WooCommerce, Slack, Microsoft Teams, Twilio SMS, and Zapier.
Which support channels does ChatBeacon cover?: ChatBeacon handles customer conversations over chat, SMS, and social media.
What languages does ChatBeacon support?: ChatBeacon supports 52+ languages (live translation).
Can ChatBeacon take actions, or does it only answer questions?: ChatBeacon can take actions in connected systems, not just answer questions.
Does ChatBeacon have a free trial?: Yes: 14-day free trial.
Can I buy ChatBeacon without talking to sales?: Yes. You can sign up and start on your own.
When was ChatBeacon founded?: ChatBeacon was founded in 2005.
What are the best ChatBeacon alternatives?: Popular alternatives include Aircall, Alhena AI, and ASAPP. See all ChatBeacon alternatives →

Sources for the facts on this page

Pricing page: chatbeacon.ai $39 $33 per operator / month checked September 2026
Calculator pricing: chatbeacon.ai $39 $33 per operator / month checked September 2026
Human handoff: chatbeacon.ai AI can answer approved customer questions in seconds, then hand off to a human agent with full conversation context when needed, so customers do not have to repeat themselves. checked September 2026
Free trial: chatbeacon.ai Fourteen days, setup in about five minutes, and live training and admin onboarding from our team. checked September 2026
How you buy: chatbeacon.ai Free 14-day trial. Start setup in 5 minutes. checked September 2026
Company: chatbeacon.ai Powering customer conversations since 2005. We're not a startup burning VC cash, we're a profitable, stable company checked September 2026
Channels: chatbeacon.ai Recall keeps customer history, preferences, intent, and AI insight connected across interactions, including chat, SMS, social, and co-browse. checked September 2026
AI takes actions: chatbeacon.ai Uses AI to handle customer queries, schedule meetings, and escalate when needed. checked September 2026

Updated October 2026

Often compared with

Tools buyers put side by side with ChatBeacon on our shortlist.

ChatBeacon vs Forethought ChatBeacon vs Kustomer ChatBeacon vs ASAPP ChatBeacon vs Zendesk AI Agents

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Know when ChatBeacon changes

One plain-text email at the start of each month with every verified price change, acquisition and new listing across the directory, including any change to ChatBeacon. No tracking pixels, unsubscribe in one click.