How much does ChatBeacon cost?

ChatBeacon is a paid product. The listed starting price is $39/operator/mo.

What does ChatBeacon integrate with?

ChatBeacon integrates with Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Shopify, WooCommerce, Slack, Microsoft Teams, Twilio SMS, and Zapier.

When was ChatBeacon founded?

ChatBeacon was founded in 2005.

ChatBeacon

ChatBeacon brings live chat and AI together to help organizations deliver faster, more personal customer support. AI agents answer routine questions, AI assists staff, and complex conversations reach a person with their context intact.

Pricing: Paid from $39/operator/mo
Founded: 2005
Integrations: Salesforce HubSpot Microsoft Dynamics 365 Zendesk Shopify WooCommerce Slack Microsoft Teams Twilio SMS Zapier

ChatBeacon brings live chat and AI together in one customer support platform. Organizations can use AI agents to answer routine questions, give staff AI assistance during live conversations, and bring a person in when a request needs human attention. The full conversation context carries through the handoff, so customers do not have to start over.

Teams can also support customers through SMS, co-browsing, and video. ChatBeacon is available in the Cloud, Dedicated Private Cloud, or On-Premise, giving organizations a choice in how they deploy it. Built by SmartMax Software, Inc., a live chat provider since 2005, ChatBeacon is backed by U.S.-based support and dedicated account management.

Key features

Live chat with real-time visitor engagement
AI agents for customer support
AI assistance and suggested responses for staff
AI-to-human escalation with full conversation context
Recall CRM conversation memory and summaries
SMS messaging
Co-browsing, screen sharing, and video support
Cloud, Dedicated Private Cloud, and On-Premise deployment
No per-AI-resolution fees

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Frequently asked questions

How much does ChatBeacon cost?: ChatBeacon is a paid product. The listed starting price is $39/operator/mo. Compare pricing across all listed tools →
What does ChatBeacon integrate with?: ChatBeacon integrates with Salesforce, HubSpot, Microsoft Dynamics 365, Zendesk, Shopify, WooCommerce, Slack, Microsoft Teams, Twilio SMS, and Zapier.
When was ChatBeacon founded?: ChatBeacon was founded in 2005.

Updated September 2026

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