Five9 runs the telephony for many mid-market and enterprise contact centers, and the AI tools below integrate with it: voice agents answering calls before they hit a queue, real-time coaching for agents on live calls, and QA scoring the recordings afterwards. A published Five9 integration means you can add these without replacing your platform.
How this list works: every tool below lists Five9 among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.
Contact center performance platform that auto-scores every human and AI agent interaction and turns the results into coaching and next best actions.
Support operations platform combining workforce management with AI issue resolution.
Conversation intelligence built only for healthcare contact centers, with automated QA, coaching notes and safety signal detection.
Real-time guidance for contact center agents: the right thing to say, on every call.
Voice AI platform for phone agents that runs its own speech-to-text, LLM and text-to-speech models, aimed at regulated, high-stakes customer calls.
Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.
Conversation intelligence platform that analyzes 100% of contact center interactions for QA, compliance and coaching, now with OmniAgent virtual agents.
Real-time agent assist and AI insights for contact centers, trained on your best performers.
Dublin-built contact centre analytics that tags every conversation, flags emerging issues in real time, and automates agent QA, priced on volume.
Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.
Google Cloud's AI customer service stack with buildable voice and chat agents, real-time agent assist, and metered per-session pricing.
Full Gemini Enterprise for Customer Experience listing → · Gemini Enterprise for Customer Experience alternatives →
Healthcare-native AI agents that automate patient calls, scheduling, and prescription refills with deep Epic and contact center integrations.
AI-first quality assurance and analytics for customer service teams.
AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.
Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.
Enterprise voice AI that resolves routine contact center calls end to end, with chat and SMS alongside human handoff.
Contact center QA platform with AI auto scoring of every conversation, QA for chatbots, conversation analytics, coaching and a built-in LMS.
ServiceNow's enterprise customer service platform with AI agents, AI Voice Agents and case orchestration across departments; quote-only pricing.
Full ServiceNow Customer Service Management listing → · ServiceNow Customer Service Management alternatives →
Berlin-based enterprise voice AI platform with its own telephony network, a visual flow builder and built-in testing and auto-QA. Contracts from $30,000/yr.
Enterprise CX automation platform where Da Vinci AI powers specialized bots for containment, agent assist, and workforce engagement.
Adobe Commerce (Magento) Aircall Amazon Connect Confluence Discord Facebook Messenger Freshdesk Front Genesys Google Drive Gorgias Help Scout HubSpot Instagram Intercom Jira Klaviyo Kustomer Microsoft Dynamics 365 Microsoft Teams NICE CXone Notion Okta Salesforce ServiceNow Shopify Slack Stripe Talkdesk Twilio WhatsApp WooCommerce Zapier Zendesk
Submit your AI customer support software with Five9 in its integrations and it appears here automatically.