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AI Customer Support Software That Integrates with Five9 (2026)

Five9 runs the telephony for many mid-market and enterprise contact centers, and the AI tools below integrate with it: voice agents answering calls before they hit a queue, real-time coaching for agents on live calls, and QA scoring the recordings afterwards. A published Five9 integration means you can add these without replacing your platform.

How this list works: every tool below lists Five9 among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

12 tools that integrate with Five9

1. #1

   Assembled

   Support operations platform combining workforce management with AI issue resolution.

   Paid · $25/agent/mo Slack Five9 Okta Shopify

   Full Assembled listing →  ·  Assembled alternatives →

2. #2

   Balto

   Real-time guidance for contact center agents: the right thing to say, on every call.

   Paid · Custom Five9 Genesys Cloud NICE CXone RingCentral

   Full Balto listing →  ·  Balto alternatives →

3. #3

   boost.ai

   Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.

   Paid · Custom Genesys Zendesk Salesforce Five9

   Full boost.ai listing →  ·  boost.ai alternatives →

4. #4

   Cresta

   Real-time agent assist and AI insights for contact centers, trained on your best performers.

   Paid · Custom Salesforce Five9 Genesys Amazon Connect

   Full Cresta listing →  ·  Cresta alternatives →

5. #5

   EvaluAgent

   Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.

   Paid · $35/user/mo Zendesk Intercom Salesforce Service Cloud Freshdesk

   Full EvaluAgent listing →  ·  EvaluAgent alternatives →

6. #6

   Gemini Enterprise for Customer Experience

   Google Cloud's AI customer service stack with buildable voice and chat agents, real-time agent assist, and metered per-session pricing.

   Paid · $0.50/session UJET Genesys Cisco Five9

   Full Gemini Enterprise for Customer Experience listing →  ·  Gemini Enterprise for Customer Experience alternatives →

7. #7

   Hyro

   Healthcare-native AI agents that automate patient calls, scheduling, and prescription refills with deep Epic and contact center integrations.

   Paid · Custom Epic MyChart Salesforce Health Cloud Genesys Cloud

   Full Hyro listing →  ·  Hyro alternatives →

8. #8

   Level AI

   AI-first quality assurance and analytics for customer service teams.

   Paid · Custom Genesys NICE CXone Five9 Talkdesk

   Full Level AI listing →  ·  Level AI alternatives →

9. #9

   MaestroQA

   Quality assurance and conversation analytics platform pairing custom scorecards and screen capture with AutoQA grading, coaching workflows, and AI chatbot monitoring.

   Paid · Custom Zendesk Intercom Gorgias Kustomer

   Full MaestroQA listing →  ·  MaestroQA alternatives →

10. #10

    Quiq

    Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.

    Per resolution · Custom (per-conversation) Salesforce Zendesk Microsoft Dynamics 365 Kustomer

    Full Quiq listing →  ·  Quiq alternatives →

11. #11

    Replicant

    Enterprise voice AI that resolves routine contact center calls end to end, with chat and SMS alongside human handoff.

    Paid · Custom Five9 Genesys Amazon Connect NICE

    Full Replicant listing →  ·  Replicant alternatives →

12. #12

    Verint

    Enterprise CX automation platform where Da Vinci AI powers specialized bots for containment, agent assist, and workforce engagement.

    Paid · Custom Five9 Genesys Cloud Amazon Connect Zoom Contact Center

    Full Verint listing →  ·  Verint alternatives →

Other integrations

Amazon Connect Freshdesk Genesys Gorgias HubSpot Instagram Intercom Jira Kustomer Microsoft Dynamics 365 Microsoft Teams Salesforce ServiceNow Shopify Slack Stripe Twilio WhatsApp Zendesk