AI Customer Support Software That Integrates with Five9 (2026)

Five9 runs the telephony for many mid-market and enterprise contact centers, and the AI tools below integrate with it: voice agents answering calls before they hit a queue, real-time coaching for agents on live calls, and QA scoring the recordings afterwards. A published Five9 integration means you can add these without replacing your platform.

How this list works: every tool below lists Five9 among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

20 tools that integrate with Five9

  1. #1

    Contact center performance platform that auto-scores every human and AI agent interaction and turns the results into coaching and next best actions.

    PricingPaid · CustomWorks withFive9GenesysNICE CXoneAmazon Connect+14 more

    Full AmplifAI listing →  ·  AmplifAI alternatives →

  2. #2

    Support operations platform combining workforce management with AI issue resolution.

    PricingPaid · $0.65/conversation (AI agents); WFM from $25/moWorks withSlackFive9OktaShopify+2 more

    Full Assembled listing →  ·  Assembled alternatives →

  3. #3

    Conversation intelligence built only for healthcare contact centers, with automated QA, coaching notes and safety signal detection.

    PricingPaid · CustomWorks withAmazon ConnectFive9GenesysNICE CXone+3 more

    Full Authenticx listing →  ·  Authenticx alternatives →

  4. #4

    Real-time guidance for contact center agents: the right thing to say, on every call.

    PricingPaid · CustomWorks withFive9Genesys CloudNICE CXoneRingCentral+3 more

    Full Balto listing →  ·  Balto alternatives →

  5. #5

    Voice AI platform for phone agents that runs its own speech-to-text, LLM and text-to-speech models, aimed at regulated, high-stakes customer calls.

    PricingPaid · $0.14/minWorks withTwilioGenesysFive9NICE CXone+14 more

    Full Bland AI listing →  ·  Bland AI alternatives →

  6. #6

    Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.

    PricingPaid · CustomWorks withGenesysZendeskSalesforceFive9+2 more

    Full boost.ai listing →  ·  boost.ai alternatives →

  7. #7

    Conversation intelligence platform that analyzes 100% of contact center interactions for QA, compliance and coaching, now with OmniAgent virtual agents.

    PricingPaid · CustomWorks withGenesysNICE CXoneFive9Avaya+13 more

    Full CallMiner listing →  ·  CallMiner alternatives →

  8. #8

    Real-time agent assist and AI insights for contact centers, trained on your best performers.

    PricingPaid · CustomWorks withSalesforceFive9GenesysAmazon Connect+2 more

    Full Cresta listing →  ·  Cresta alternatives →

  9. #9

    Dublin-built contact centre analytics that tags every conversation, flags emerging issues in real time, and automates agent QA, priced on volume.

    PricingPaid · From €20,000 (volume-based)Works withZendeskSalesforceGenesysFive9+16 more

    Full EdgeTier listing →  ·  EdgeTier alternatives →

  10. #10

    Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.

    PricingPaid · $35/user/moWorks withZendeskIntercomSalesforceHubSpot+14 more

    Full EvaluAgent listing →  ·  EvaluAgent alternatives →

  11. #11

    Google Cloud's AI customer service stack with buildable voice and chat agents, real-time agent assist, and metered per-session pricing.

    PricingPaid · $0.50/sessionWorks withUJETGenesysCiscoFive9+4 more

    Full Gemini Enterprise for Customer Experience listing →  ·  Gemini Enterprise for Customer Experience alternatives →

  12. #12

    Healthcare-native AI agents that automate patient calls, scheduling, and prescription refills with deep Epic and contact center integrations.

    PricingPaid · CustomWorks withEpicMyChartSalesforce Health CloudGenesys Cloud+1 more

    Full Hyro listing →  ·  Hyro alternatives →

  13. #13

    AI-first quality assurance and analytics for customer service teams.

    PricingPaid · CustomWorks withGenesysNICE CXoneFive9Talkdesk+2 more

    Full Level AI listing →  ·  Level AI alternatives →

  14. #14

    AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.

    PricingPer resolution · $2,100/mo + $0.99/resolutionWorks withZendeskIntercomSalesforceHubSpot+10 more

    Full Lorikeet listing →  ·  Lorikeet alternatives →

  15. #15

    Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.

    PricingPaid · Custom (per-conversation)Works withSalesforceZendeskMicrosoft Dynamics 365Kustomer+4 more

    Full Quiq listing →  ·  Quiq alternatives →

  16. #16

    Enterprise voice AI that resolves routine contact center calls end to end, with chat and SMS alongside human handoff.

    PricingPaid · CustomWorks withFive9GenesysAmazon ConnectNICE CXone+4 more

    Full Replicant listing →  ·  Replicant alternatives →

  17. #17

    Contact center QA platform with AI auto scoring of every conversation, QA for chatbots, conversation analytics, coaching and a built-in LMS.

    PricingPaid · CustomWorks withGenesysAmazon ConnectNICE CXoneFive9+12 more

    Full Scorebuddy listing →  ·  Scorebuddy alternatives →

  18. #18

    ServiceNow's enterprise customer service platform with AI agents, AI Voice Agents and case orchestration across departments; quote-only pricing.

    PricingPaid · CustomWorks withVonageGenesysNICE CXoneAmazon Connect+6 more

    Full ServiceNow Customer Service Management listing →  ·  ServiceNow Customer Service Management alternatives →

  19. #19

    Berlin-based enterprise voice AI platform with its own telephony network, a visual flow builder and built-in testing and auto-QA. Contracts from $30,000/yr.

    PricingPaid · $30,000/yrWorks withGenesysFive98x8RingCentral+19 more

    Full Synthflow listing →  ·  Synthflow alternatives →

  20. #20

    Enterprise CX automation platform where Da Vinci AI powers specialized bots for containment, agent assist, and workforce engagement.

    PricingPaid · CustomWorks withFive9Genesys CloudAmazon ConnectZoom Contact Center+3 more

    Full Verint listing →  ·  Verint alternatives →

Other integrations

Adobe Commerce (Magento) Aircall Amazon Connect Confluence Discord Facebook Messenger Freshdesk Front Genesys Google Drive Gorgias Help Scout HubSpot Instagram Intercom Jira Klaviyo Kustomer Microsoft Dynamics 365 Microsoft Teams NICE CXone Notion Okta Salesforce ServiceNow Shopify Slack Stripe Talkdesk Twilio WhatsApp WooCommerce Zapier Zendesk

Integrates with Five9?

Submit your AI customer support software with Five9 in its integrations and it appears here automatically.