DialPhone
AI-Powered Business Communications
- Pricing
- Paid from $24/user/mo
- Founded
- 2024
- Free trial
- 14-day free trial
- How you buy
- Self-serve signup
- Minimum commitment
- 3 users minimum (Professional plan)
- Channels
- Chat, Voice, SMS, WhatsApp, Social, Microsoft Teams
- Languages
- English, Spanish, French
- Data residency
- Customer-chosen region
- Integrations
- Hubspot Zendesk Salesforce Slack
DialPhone is an AI-first business communications platform designed for companies that want to replace multiple disconnected tools with one intelligent, unified solution.
The platform combines UCaaS, CCaaS, cloud VoIP, business SMS, video meetings, team chat, online fax, and omnichannel customer communication in one place, helping businesses simplify operations without the complexity or cost of traditional enterprise systems.
DialPhone also includes advanced AI capabilities such as an AI Receptionist for 24/7 call handling and an AI Voice Agent for answering inquiries, capturing information, routing conversations, and supporting customers automatically.
In addition, DialPhone provides domestic and international wholesale voice termination with A-to-Z routing for carriers, resellers, and high-volume enterprises.
One platform. Every channel. Powered by AI.
Key features
- Unified calls, meetings, chat in one app
- Unlimited domestic calling (US + Canada)
- 100 toll-free minutes per user
- HD video meetings, up to 200 participants
- AI live captions and transcription
- Free number porting
- 24/7 support
What the AI can do
- Takes actions, not just answers. DialPhone can complete tasks in your other systems: Bookings & scheduling
- Hands off to a human with the conversation context when it cannot resolve an issue.
See the best DialPhone alternatives →
Frequently asked questions
- How much does DialPhone cost?
- DialPhone is a paid product. The listed starting price is $24/user/mo. Compare pricing across all listed tools →
- What does DialPhone integrate with?
- DialPhone integrates with Hubspot, Zendesk, Salesforce, and Slack.
- What compliance standards does DialPhone meet?
- Based on the vendor's own security and trust pages, DialPhone claims SOC 2 and HIPAA compliance. See how that compares across vendors →
- Is DialPhone HIPAA compliant?
- Yes. The vendor advertises HIPAA compliance for DialPhone on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
- Which support channels does DialPhone cover?
- DialPhone handles customer conversations over chat, voice, SMS, WhatsApp, social media, and Microsoft Teams.
- What languages does DialPhone support?
- Language coverage for DialPhone: English, Spanish, French.
- Can DialPhone take actions, or does it only answer questions?
- DialPhone can take actions in connected systems, not just answer questions, including bookings & scheduling.
- Does DialPhone have a free trial?
- Yes: 14-day free trial.
- Can I buy DialPhone without talking to sales?
- Yes. You can sign up and start on your own. Minimum commitment: 3 users minimum (Professional plan).
- When was DialPhone founded?
- DialPhone was founded in 2024.
Sources for the facts on this page
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Pricing page:
dialphone.com
$24.99$17.99per user / month, billed annually
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Calculator pricing:
dialphone.com
$24.99$17.99per user / month, billed annually
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AI takes actions:
dialphone.com
Straight into your calendar, without a callback
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Human handoff:
dialphone.com
Routes the rest to a person with a one-sentence summary of what the caller already explained.
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AI actions:
dialphone.com
Answers every call, understands intent, routes, books, and texts a follow-up - even after hours.
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Free trial:
dialphone.com
14 days free · Cancel anytime
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How you buy:
dialphone.com
14 days free · Cancel anytime
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Minimum commitment:
dialphone.com
Minimum 3 users
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Compliance:
dialphone.com
HIPAA BAA + SOC 2 Type II
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Compliance:
dialphone.com
Yes. DialPhone is HIPAA-ready, signs a Business Associate Agreement (BAA), encrypts voice, SMS, fax and AI transcription with AES-256, and provides real-time immutable audit logs.
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Channels:
dialphone.com
Yes. Voice, SMS and chat route into one queue rather than into separate tools.
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Channels:
dialphone.com
Omnichannel (WhatsApp, IG, FB, Teams)
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Updated September 2026