My AskAI
AI Agents & Chatbots Knowledge Base & Self-Service
Affordable AI support agent that deflects tickets and hands off to your existing live chat.
- Pricing
- Paid from $199/mo (1,000 tickets)
- Founded
- 2022
- Data residency
- US
- Compliance
- SOC 2
My AskAI is proof that two people and no venture capital can compete in AI support if the wedge is sharp enough. Founded in London in 2022 by Mike Heap and Alex Rainey, and famously built at first on the no-code platform Bubble, it grew to handle more than 75,000 support chats a month while the team stayed at exactly two humans. The product pivoted early from a generic "chat with your documents" tool into a focused AI support agent, and the focus is the story.
It slots in front of the live chat you already run, whether Intercom, Zendesk, Freshdesk, Gorgias, or HubSpot, learns from your help docs and past tickets, and deflects the common questions before they reach your team, handing off cleanly with a summary when a human is needed. It claims to resolve 75 percent or more of tickets, self-learns from how your agents answer the ones it could not, and speaks 95+ languages.
The wedge is price. My AskAI markets itself directly against the per-resolution rates of Intercom's Fin and Zendesk AI, working out to roughly ten cents a ticket: the Pro plan is $199 a month including 1,000 tickets, Scale is $499 for 2,000 with SOC 2 Type II, and there is a 30-day trial. For a team paying dollar-a-resolution prices at volume, the arithmetic gets persuasive fast.
Choose My AskAI when you want meaningful deflection without changing help desks or budgets. It will not take actions in your backend systems or answer the phone; it answers questions cheaply and hands off politely, and for a large share of support queues that is most of the job.
Key features
- Resolves 75%+ of tickets
- Trains on docs and past tickets
- Intelligent human escalation
- Self-learns from agent replies
- 95+ language support
See the best My AskAI alternatives →
Frequently asked questions
- How much does My AskAI cost?
- My AskAI is a paid product. The listed starting price is $199/mo (1,000 tickets). Compare pricing across all listed tools →
- What does My AskAI integrate with?
- My AskAI integrates with Zendesk, Intercom, Freshdesk, Gorgias, HubSpot, and Shopify.
- What compliance standards does My AskAI meet?
- Based on the vendor's own security and trust pages, My AskAI claims SOC 2 compliance. See how that compares across vendors →
- When was My AskAI founded?
- My AskAI was founded in 2022.
- What are the best My AskAI alternatives?
- Popular alternatives include Botpress, Capacity, and Chatbase. See all My AskAI alternatives →
Updated July 2026
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