How much does My AskAI cost?

My AskAI is a paid product. The listed starting price is $199/mo (1,000 tickets).

What does My AskAI integrate with?

My AskAI integrates with Zendesk, Intercom, Freshdesk, Gorgias, HubSpot, and Shopify.

What compliance standards does My AskAI meet?

Based on the vendor's own security and trust pages, My AskAI claims SOC 2 compliance.

Which support channels does My AskAI cover?

My AskAI handles customer conversations over chat, email, slack, and Microsoft Teams.

What languages does My AskAI support?

My AskAI supports 95 languages.

Can My AskAI take actions, or does it only answer questions?

My AskAI can take actions in connected systems, not just answer questions, including order status, refunds & returns, bookings & scheduling, and custom API actions.

Can I buy My AskAI without talking to sales?

Yes. You can sign up and start on your own.

What are the best My AskAI alternatives?

Popular alternatives include Botpress, Capacity, and Chatbase.

My AskAI

AI Agents & Chatbots Knowledge Base & Self-Service

Affordable AI support agent that deflects tickets and hands off to your existing live chat.

Best for

Teams on Intercom, Zendesk, Freshdesk, Gorgias or HubSpot that want meaningful ticket deflection in front of their existing live chat at a flat $199 a month for 1,000 tickets, with a 30-day trial, 95 languages, SOC 2 coverage and a self-serve start.

Look elsewhere if

You need voice, hosting outside the US, or a vendor with a large team behind it: My AskAI is a two-person company, its verified channels are text-based, and residency is US.

Pricing: Paid from $199/mo (1,000 tickets)
Founded: 2022
Free trial: 30-day free trial
How you buy: Self-serve signup
Channels: Chat, Email, Slack, Microsoft Teams
Languages: 95 languages
Data residency: US
Compliance: SOC 2
Integrations: Zendesk Intercom Freshdesk Gorgias HubSpot Shopify

My AskAI is proof that two people and no venture capital can compete in AI support if the wedge is sharp enough. Founded in London in 2022 by Mike Heap and Alex Rainey, and famously built at first on the no-code platform Bubble, it grew to handle more than 75,000 support chats a month while the team stayed at exactly two humans. The product pivoted early from a generic "chat with your documents" tool into a focused AI support agent, and the focus is the story.

It slots in front of the live chat you already run, whether Intercom, Zendesk, Freshdesk, Gorgias, or HubSpot, learns from your help docs and past tickets, and deflects the common questions before they reach your team, handing off cleanly with a summary when a human is needed. It claims to resolve 75 percent or more of tickets, self-learns from how your agents answer the ones it could not, and speaks 95+ languages.

The wedge is price. My AskAI markets itself directly against the per-resolution rates of Intercom's Fin and Zendesk AI, working out to roughly ten cents a ticket: the Pro plan is $199 a month including 1,000 tickets, Scale is $499 for 2,000 with SOC 2 Type II, and there is a 30-day trial. For a team paying dollar-a-resolution prices at volume, the arithmetic gets persuasive fast.

Choose My AskAI when you want meaningful deflection without changing help desks or budgets. It will not take actions in your backend systems or answer the phone; it answers questions cheaply and hands off politely, and for a large share of support queues that is most of the job.

Key features

Resolves 75%+ of tickets
Trains on docs and past tickets
Intelligent human escalation
Self-learns from agent replies
95+ language support

What the AI can do

Takes actions, not just answers. My AskAI can complete tasks in your other systems: Order status Refunds & returns Bookings & scheduling Custom API actions
Hands off to a human with the conversation context when it cannot resolve an issue.

Visit My AskAI →

See the best My AskAI alternatives →

What does My AskAI cost? →

Frequently asked questions

Who is My AskAI best for?: Teams on Intercom, Zendesk, Freshdesk, Gorgias or HubSpot that want meaningful ticket deflection in front of their existing live chat at a flat $199 a month for 1,000 tickets, with a 30-day trial, 95 languages, SOC 2 coverage and a self-serve start. Look elsewhere if you need voice, hosting outside the US, or a vendor with a large team behind it: My AskAI is a two-person company, its verified channels are text-based, and residency is US.
How much does My AskAI cost?: My AskAI is a paid product. The listed starting price is $199/mo (1,000 tickets). Compare pricing across all listed tools →
What does My AskAI integrate with?: My AskAI integrates with Zendesk, Intercom, Freshdesk, Gorgias, HubSpot, and Shopify.
What compliance standards does My AskAI meet?: Based on the vendor's own security and trust pages, My AskAI claims SOC 2 compliance. See how that compares across vendors →
Which support channels does My AskAI cover?: My AskAI handles customer conversations over chat, email, slack, and Microsoft Teams.
What languages does My AskAI support?: My AskAI supports 95 languages.
Can My AskAI take actions, or does it only answer questions?: My AskAI can take actions in connected systems, not just answer questions, including order status, refunds & returns, bookings & scheduling, and custom API actions.
Does My AskAI have a free trial?: Yes: 30-day free trial.
Can I buy My AskAI without talking to sales?: Yes. You can sign up and start on your own.
When was My AskAI founded?: My AskAI was founded in 2022.
What are the best My AskAI alternatives?: Popular alternatives include Botpress, Capacity, and Chatbase. See all My AskAI alternatives →

Sources for the facts on this page

Pricing page: myaskai.com Pro plan, $199/month after a 30-day free trial. checked September 2026
Languages: support.myaskai.com We currently support 95 languages, including localization for: checked September 2026
AI takes actions: support.myaskai.com Like your human agents, you'll want to give you AI agent access to your internal systems to look up a user's details or take actions like issuing a refund. checked September 2026
Human handoff: support.myaskai.com Before any escalation occurs, we use AI to summarize the conversation they have had so far, so the visitor doesn't have to repeat themselves and the support agent can instantly get up to speed with their issue, reducing resolution times. checked September 2026
AI actions: support.myaskai.com Taking action e.g. refunding an order checked September 2026
AI actions: support.myaskai.com My AskAI handles common Shopify support queries automatically, WISMO/order status lookups, shipping questions, returns policies, product information, and more. checked September 2026
Free trial: support.myaskai.com When you sign up to My AskAI you begin a 30-day free trial that allows you to try out all features of your AI support agent without having to provide credit card details. checked September 2026
How you buy: support.myaskai.com You can sign up to test the product out for free for 30 days. checked September 2026
Channels: support.myaskai.com By default your AI agent will reply to all inbound emails and chats. checked September 2026
Channels: support.myaskai.com In addition to accessing your AI support agent via the Dashboard, you can also integrate it with Intercom, Zendesk, HubSpot, Slack, Teams, and Zapier so your team can get answers where they work. checked September 2026

Updated October 2026

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