AI Agents & Chatbots B2B & Technical Support
AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.
Duckie is an AI agent aimed at technical support for B2B software. Beyond answering from documentation, it investigates issues the way a support engineer would — searching logs, past tickets, code changes, and internal knowledge to find root causes and draft resolutions. It works inside Slack, Zendesk, and other tools where technical support actually happens.
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