How much does Quiq cost?

Quiq is a paid product. Published pricing: Custom (per-conversation).

What does Quiq integrate with?

Quiq integrates with Salesforce, Zendesk, Microsoft Dynamics 365, Kustomer, Five9, Genesys, Amazon Connect, and Shopify.

What compliance standards does Quiq meet?

Based on the vendor's own security and trust pages, Quiq claims SOC 2, HIPAA, GDPR, and EU AI Act compliance.

Is Quiq HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Quiq on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Quiq cover?

Quiq handles customer conversations over chat, email, voice, SMS, WhatsApp, and social media.

Can Quiq take actions, or does it only answer questions?

Quiq can take actions in connected systems, not just answer questions, including refunds & returns, account updates, and bookings & scheduling.

Can I buy Quiq without talking to sales?

No. Access starts with a demo or a conversation with sales.

What are the best Quiq alternatives?

Popular alternatives include Aircall, ASAPP, and Auto-Respond.

Quiq

AI Agents & Chatbots Enterprise Voice & Phone AI

Enterprise agentic CX platform combining autonomous AI agents, voice AI, and real-time human agent assist, priced per conversation used.

Best for

Enterprises that want autonomous agents, voice AI and real-time human assist from one platform billed per conversation rather than per seat, with their own choice of LLM, 100+ languages, optional EU hosting and SOC 2, HIPAA and GDPR coverage, on Salesforce, Zendesk, Dynamics 365, Five9, Genesys or Amazon Connect.

Look elsewhere if

You want a price list, a free tier or self-serve signup: Quiq has none of the three, and every deal starts with a sales conversation and a custom quote.

Pricing: Paid from Custom (per-conversation)
Founded: 2015
How you buy: Sales-led (demo first)
Company: Independent, venture-backed $47.5M raised; latest: Series C, $25M (April 2022)
Channels: Chat, Email, Voice, SMS, WhatsApp, Social
Languages: 100+ languages
Data residency: EU (optional)
Compliance: SOC 2 HIPAA GDPR EU AI Act
Integrations: Salesforce Zendesk Microsoft Dynamics 365 Kustomer Five9 Genesys Amazon Connect Shopify

Quiq is an agentic AI platform for enterprise customer experience. Its AI Agents resolve customer questions end to end across messaging channels, its Voice AI handles natural phone conversations, and its AI Assistants coach human agents in real time when a conversation needs a person. Everything runs through a digital contact center workspace, with an AI Studio for building, testing, and monitoring agents. In July 2026 Quiq added Verified Intelligence, a governance layer of guardrails, simulations, and step by step visibility into agent decisions.

CEO Mike Myer founded Quiq in Bozeman, Montana in 2015, which makes it one of the longer running players in AI for CX. The company raised a $25 million Series C led by Baird Capital in 2022, and in May 2026 it rebranded around the shift from isolated AI pilots to production scale deployments, launching Voice AI at the same time. Customers include Roku, IHG Hotels and Resorts, Brex, Panasonic, Lululemon, Terminix, and Brinks Home.

Quiq publishes no prices anywhere on its site. The model is usage based: you pay for the conversations you actually use rather than for seats or feature tiers, so costs scale with volume and can be forecast from it, but every deal starts with a sales conversation and a custom quote. There is no free tier and no self serve signup, and professional managed services, where Quiq's own team builds and tunes your agents, cost extra.

Choose Quiq if you are a consumer brand with real conversation volume that wants one vendor covering autonomous AI agents, voice, and human agent assist, with governance tooling strong enough to satisfy a cautious legal team. It is squarely an enterprise sale with enterprise onboarding, so a small support team that wants self serve signup, a published price list, or a quick weekend deployment should look at lighter helpdesk native AI products instead.

Key features

Autonomous AI customer agents
Voice AI phone conversations
Real-time human agent assist
AI Studio build and test
Verified Intelligence governance layer

What the AI can do

Takes actions, not just answers. Quiq can complete tasks in your other systems: Refunds & returns Account updates Bookings & scheduling
Hands off to a human with the conversation context when it cannot resolve an issue.
Choice of LLM: you can pick or bring the model provider.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

Brinks Home: Calls to human agents cut by two-thirds; cost per contact down 67% Source
Molekule: CSAT up 42%, from 36% to 51% Source

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Frequently asked questions

Who is Quiq best for?: Enterprises that want autonomous agents, voice AI and real-time human assist from one platform billed per conversation rather than per seat, with their own choice of LLM, 100+ languages, optional EU hosting and SOC 2, HIPAA and GDPR coverage, on Salesforce, Zendesk, Dynamics 365, Five9, Genesys or Amazon Connect. Look elsewhere if you want a price list, a free tier or self-serve signup: Quiq has none of the three, and every deal starts with a sales conversation and a custom quote.
How much does Quiq cost?: Quiq is a paid product. Published pricing: Custom (per-conversation). Compare pricing across all listed tools →
What does Quiq integrate with?: Quiq integrates with Salesforce, Zendesk, Microsoft Dynamics 365, Kustomer, Five9, Genesys, Amazon Connect, and Shopify.
What compliance standards does Quiq meet?: Based on the vendor's own security and trust pages, Quiq claims SOC 2, HIPAA, GDPR, and EU AI Act compliance. See how that compares across vendors →
Is Quiq HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Quiq on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Quiq cover?: Quiq handles customer conversations over chat, email, voice, SMS, WhatsApp, and social media.
What languages does Quiq support?: Quiq supports 100+ languages.
Can Quiq take actions, or does it only answer questions?: Quiq can take actions in connected systems, not just answer questions, including refunds & returns, account updates, and bookings & scheduling.
Can I buy Quiq without talking to sales?: No. Access starts with a demo or a conversation with sales.
When was Quiq founded?: Quiq was founded in 2015.
What are the best Quiq alternatives?: Popular alternatives include Aircall, ASAPP, and Auto-Respond. See all Quiq alternatives →

Listing history

Updates to the facts on this page, from vendor changes and our own re-checks.

October 2026 Compliance updated from SOC 2, HIPAA, GDPR to SOC 2, HIPAA, GDPR, EU AI Act.
August 2026 Pricing model updated from Per resolution to Paid.

See every change across the directory →

Sources for the facts on this page

Pricing page: quiq.com Meet with one of our experts for custom pricing. checked September 2026
AI takes actions: quiq.com Quiq resolves them instead, connecting directly to your systems to complete a return, a rebooking, or an account update, without the customer starting over. checked September 2026
Human handoff: quiq.com when a conversation does move from AI to a human agent, nothing gets repeated. checked September 2026
Choice of LLM: quiq.com The Quiq platform is model-agnostic, so you can select the best AI model for each individual task and mix models within a single workflow, rather than committing to one vendor's model for everything. checked September 2026
AI actions: quiq.com Quiq resolves them instead, connecting directly to your systems to complete a return, a rebooking, or an account update, without the customer starting over. checked September 2026
Company: techcrunch.com Quiq closed a $25 million Series C financing round led by Baird Capital checked September 2026
Total funding: techcrunch.com Quiq's total capital raised stands at $47.5 million. checked September 2026
Latest funding: techcrunch.com Quiq closed a $25 million Series C financing round led by Baird Capital checked September 2026
Languages: knowledge.quiq.com It enables teams to serve customers in 100+ languages without staffing language-specific queues, while keeping the full conversation visible and auditable inside Quiq. checked September 2026
Data residency: quiq.com Quiq maintains EU data center options so customer data originating in Europe, including backups, stays stored exclusively within approved EU jurisdictions. checked October 2026
Pricing model: quiq.com You pay for the conversations you actually use, rather than paying for seats or feature tiers you might not need. checked October 2026
Starting price: quiq.com You pay for the conversations you actually use, rather than paying for seats or feature tiers you might not need. checked October 2026
Compliance: quiq.com Quiq maintains SOC 2 Type II, HIPAA, GDPR, CCPA, and EU AI Act compliance standards for our customers. checked October 2026
How you buy: quiq.com Meet with one of our experts for custom pricing. checked October 2026

Updated October 2026

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