B2B & Technical Support QA & Conversation Analytics
Support experience management for B2B: predict and prevent escalations from ticket signals.
SupportLogic reads the signals inside your existing ticketing system — sentiment, urgency, churn risk — and predicts which B2B support cases will escalate before they do. It routes cases to the right engineers, coaches on tone, and gives leaders account-health visibility. It layers on top of Salesforce Service Cloud, Zendesk, and other enterprise help desks rather than replacing them.
See the best SupportLogic alternatives →
Support operations platform combining workforce management with AI issue resolution.
Real-time agent assist and AI insights for contact centers, trained on your best performers.
AgentOS connecting support to product development, with AI agents that resolve and route issues.
AI support engineer for B2B software teams: investigates technical issues using logs, code, and docs.
AI-first quality assurance and analytics for customer service teams.
Conversation intelligence, auto QA, and real-time agent assist for contact centers.
Submit or update your listing to get more visibility for your AI customer support software.