Capacity

AI Agents & Chatbots Help Desk & Ticketing Knowledge Base & Self-Service

AI-powered support automation platform: helpdesk, knowledge base, and chatbots that answer from everywhere.

Capacity is a support automation platform that unifies a knowledge base, help desk, and AI self-service. Its agents answer questions from your documents, apps, and past conversations, automate workflows across 100+ integrations, and escalate to humans when needed. It serves both customer support and internal employee support use cases.

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