How much does Maven AGI cost?

Maven AGI is a paid product. The vendor does not publish prices, so expect a custom quote from sales.

What does Maven AGI integrate with?

Maven AGI integrates with Zendesk, Salesforce, Freshdesk, Intercom, Front, HubSpot, ServiceNow, Genesys, Twilio, Cisco, Slack, Microsoft Teams, Confluence, Notion, Google Drive, Jira, Snowflake, BigQuery, and WhatsApp.

What compliance standards does Maven AGI meet?

Based on the vendor's own security and trust pages, Maven AGI claims SOC 2, HIPAA, GDPR, ISO 27001, and PCI DSS compliance.

Is Maven AGI HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Maven AGI on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Maven AGI cover?

Maven AGI handles customer conversations over chat, email, voice, SMS, WhatsApp, and social media.

Can Maven AGI take actions, or does it only answer questions?

Maven AGI can take actions in connected systems, not just answer questions, including refunds & returns and account updates.

What are the best Maven AGI alternatives?

Popular alternatives include Aircall, ASAPP, and Monobot.

Maven AGI

Agent Assist & Copilots AI Agents & Chatbots Enterprise Voice & Phone AI

Enterprise AI agent platform from Boston that resolves support across chat, email and voice on top of Zendesk, Salesforce or Freshdesk, plus agent copilot.

Best for

Mid-market and enterprise support teams on Zendesk, Salesforce or Freshdesk that want one governed AI agent across chat, email, messaging and voice, from a company with $78 million in funding and published autonomous-resolution results.

Look elsewhere if

You want published pricing and a self-serve trial, or you are a small team that does not need enterprise governance.

Pricing: Paid from Custom
Founded: 2023
Company: Independent, venture-backed ($78M raised; Series B led by Dell Technologies Capital, June 2025)
Channels: Chat, Email, Voice, SMS, WhatsApp, Social
Compliance: SOC 2 HIPAA GDPR ISO 27001 PCI DSS
Integrations: Zendesk Salesforce Freshdesk Intercom Front HubSpot ServiceNow Genesys Twilio Cisco Slack Microsoft Teams Confluence Notion Google Drive Jira Snowflake BigQuery WhatsApp

Maven AGI is an enterprise AI agent platform for customer experience. One reasoning engine powers customer-facing agents across web chat, in-app messaging, SMS, WhatsApp, social DMs and email, a real-time voice agent (Maven Voice) that runs on existing telephony such as Twilio, Genesys and Cisco, and Agent Assist, a copilot inside Zendesk and Salesforce that drafts replies and summarizes context for human reps. The same agent can also answer employee IT, HR and policy questions in Slack and Microsoft Teams. Agent Designer is the no-code workspace where CX teams tune behaviour and test changes against real scenarios before customers see them.

Two concepts are worth understanding. The Graph of Record connects to your systems of record so the agent reasons over current knowledge without a data migration; integrations span help desks (Zendesk, Salesforce, Freshdesk, Intercom, Front, HubSpot, ServiceNow, Genesys), knowledge sources (Confluence, Notion, Google Drive, Contentful, ReadMe) and data stores (Snowflake, BigQuery, S3). Charters define, per conversation type, what the agent knows and is allowed to do, so one agent can cover many jobs without blurring them. Intelligent Fields turn transcripts into structured, reportable data. Maven has also widened its pitch beyond support to the whole customer journey (onboarding, churn prevention, upsell), though support resolution remains the core.

Jonathan Corbin (ex-HubSpot), Sami Shalabi (ex-Google) and Eugene Mann (ex-Stripe) founded the company in early 2023. In June 2025 it raised a $50 million Series B led by Dell Technologies Capital, with Cisco Investments, SE Ventures and returning investors Lux Capital, M13 and E14, bringing total funding to $78 million. Maven says it powers more than 90 companies. Published results include ClickUp (25 percent fewer tickets through self-serve), K1X (live in one week, 80 percent autonomous resolution in six weeks) and Mastermind (up to 93 percent autonomous resolution in six weeks). On security it claims SOC 2 Type II, ISO 27001:2022 and PCI DSS 4.0 Level 1 certification, with HIPAA and GDPR controls independently assessed.

Pricing is not published; every path leads to a demo. Choose Maven AGI if you are a mid-market or enterprise support team on Zendesk, Salesforce or Freshdesk that wants autonomous resolution across text and voice with strong governance and audit trails. Skip it if you need transparent self-serve pricing or a quick trial, or if you are a small team for whom an enterprise sales cycle is overkill.

Key features

Autonomous AI agents across text channels and voice
Agent Assist copilot in Zendesk and Salesforce
Graph of Record over live systems, no migration
Charters scoping knowledge and actions per conversation type
Agent Designer for no-code testing before launch

What the AI can do

Takes actions, not just answers. Maven AGI can complete tasks in your other systems: Refunds & returns Account updates

Visit Maven AGI →

See the best Maven AGI alternatives →

Frequently asked questions

Who is Maven AGI best for?: Mid-market and enterprise support teams on Zendesk, Salesforce or Freshdesk that want one governed AI agent across chat, email, messaging and voice, from a company with $78 million in funding and published autonomous-resolution results. Look elsewhere if you want published pricing and a self-serve trial, or you are a small team that does not need enterprise governance.
How much does Maven AGI cost?: Maven AGI is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does Maven AGI integrate with?: Maven AGI integrates with Zendesk, Salesforce, Freshdesk, Intercom, Front, HubSpot, ServiceNow, Genesys, Twilio, Cisco, Slack, Microsoft Teams, Confluence, Notion, Google Drive, Jira, Snowflake, BigQuery, and WhatsApp.
What compliance standards does Maven AGI meet?: Based on the vendor's own security and trust pages, Maven AGI claims SOC 2, HIPAA, GDPR, ISO 27001, and PCI DSS compliance. See how that compares across vendors →
Is Maven AGI HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Maven AGI on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Maven AGI cover?: Maven AGI handles customer conversations over chat, email, voice, SMS, WhatsApp, and social media.
Can Maven AGI take actions, or does it only answer questions?: Maven AGI can take actions in connected systems, not just answer questions, including refunds & returns and account updates.
When was Maven AGI founded?: Maven AGI was founded in 2023.
What are the best Maven AGI alternatives?: Popular alternatives include Aircall, ASAPP, and Monobot. See all Maven AGI alternatives →

Sources for the facts on this page

Founded year: mavenagi.com In early 2023, Jonathan Corbin, Sami Shalabi, and Eugene Mann came together checked October 2026
Channels: mavenagi.com Web chat, in app messaging, SMS, WhatsApp, social DMs, email … Integrates with Twilio, Vonage, Cisco, Zendesk Talk, Genesys and more checked October 2026
Compliance: mavenagi.com Certified for ISO 27001:2022, PCI DSS 4.0 Level 1, and SOC 2 Type II. … HIPAA / HITECH Independently Assessed … GDPR Independently Assessed checked October 2026
AI actions: mavenagi.com AI use cases that take real action: refunds, updates, verification, and more checked October 2026
AI takes actions: mavenagi.com AI use cases that take real action: refunds, updates, verification, and more checked October 2026

Updated October 2026

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