Level AI

Agent Assist & Copilots QA & Conversation Analytics

AI-first quality assurance and analytics for customer service teams.

Level AI is a customer service intelligence platform centered on automated QA. It scores every conversation against your rubrics, surfaces coaching opportunities, monitors compliance, and gives leaders semantic analytics on contact drivers and customer sentiment. It also offers real-time agent assist that pulls answers from your knowledge sources during live conversations.

Visit Level AI →

See the best Level AI alternatives →

Similar AI customer support tools

Assembled

Support operations platform combining workforce management with AI issue resolution.

Cresta

Real-time agent assist and AI insights for contact centers, trained on your best performers.

Observe.AI

Conversation intelligence, auto QA, and real-time agent assist for contact centers.

Balto

Real-time guidance for contact center agents: the right thing to say, on every call.

Dialpad Ai

AI-powered business communications and contact center with built-in transcription, coaching, and virtual agents.

Forethought

The most powerful AI Agent for customer support. Deliver natural conversations, improve resolution rates and lower costs across every interaction.

Is this your product?

Submit or update your listing to get more visibility for your AI customer support software.