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Aircall is a cloud phone system popular with small and mid-sized support and sales teams, often paired with a help desk like Zendesk or Intercom. The tools below publish an Aircall integration, typically to transcribe and summarize calls, score them for quality, or put voice AI in front of your human agents. Check whether each one works on live calls or only on recordings afterwards.

How this list works: every tool below lists Aircall among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

11 tools that integrate with Aircall

1. #1

   DigitalGenius

   E-commerce AI agent that resolves order tracking, returns, order edits and warranty claims end to end through deep carrier and ERP integrations.

   PricingPaid · CustomWorks withGorgiasKustomerFreshdeskGladly+23 more

   Full DigitalGenius listing →  ·  DigitalGenius alternatives →

2. #2

   eDesk

   Ecommerce helpdesk for marketplace and webstore sellers, with an AI Agent billed at $0.99 per outcome that answers across Amazon, eBay and Shopify.

   PricingPaid · $39/agent/mo billed annuallyWorks withAmazoneBayWalmartMirakl+22 more

   Full eDesk listing →  ·  eDesk alternatives →

3. #3

   EdgeTier

   Dublin-built contact centre analytics that tags every conversation, flags emerging issues in real time, and automates agent QA, priced on volume.

   PricingPaid · From €20,000 (volume-based)Works withZendeskSalesforceGenesysFive9+16 more

   Full EdgeTier listing →  ·  EdgeTier alternatives →

4. #4

   EvaluAgent

   Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.

   PricingPaid · $35/user/moWorks withZendeskIntercomSalesforceHubSpot+14 more

   Full EvaluAgent listing →  ·  EvaluAgent alternatives →

5. #5

   Front

   Customer operations platform built on shared inboxes, with AI chatbots, drafts, and summaries.

   PricingPaid · $25/seat/mo (billed annually)Works withSalesforceHubSpotAsanaAircall+2 more

   Full Front listing →  ·  Front alternatives →

6. #6

   HappyFox

   Established help desk for customer, IT and HR support with an AI copilot add-on, per-action Autopilot agents and a per-resolution chatbot.

   PricingPaid · $24/agent/mo billed annuallyWorks withSlackMicrosoft TeamsZoomGoogle Meet+14 more

   Full HappyFox listing →  ·  HappyFox alternatives →

7. #7

   HelpCrunch

   Budget customer communication platform with live chat, shared inbox, knowledge base and AI agents, pitched as an affordable Intercom alternative.

   PricingPaid · $12/team member/mo billed annuallyWorks withWhatsAppInstagramFacebook MessengerTelegram+17 more

   Full HelpCrunch listing →  ·  HelpCrunch alternatives →

8. #8

   Observe.AI

   Conversation intelligence, auto QA, and real-time agent assist for contact centers.

   PricingPaid · CustomWorks withAmazon ConnectAvaya8x8Aircall+2 more

   Full Observe.AI listing →  ·  Observe.AI alternatives →

9. #9

   Richpanel

   AI-first customer service for e-commerce: self-service portal plus AI that drafts and resolves.

   PricingPer resolution · $99/seat + $0.20/AI resolutionWorks withShopifyWooCommerceAdobe Commerce (Magento)Klaviyo+2 more

   Full Richpanel listing →  ·  Richpanel alternatives →

10. #10

    Scorebuddy

    Contact center QA platform with AI auto scoring of every conversation, QA for chatbots, conversation analytics, coaching and a built-in LMS.

    PricingPaid · CustomWorks withGenesysAmazon ConnectNICE CXoneFive9+12 more

    Full Scorebuddy listing →  ·  Scorebuddy alternatives →

11. #11

    Zendesk QA

    AI-powered quality assurance, formerly Klaus, that auto-scores every support conversation, flags risky interactions, and grades AI agents alongside humans.

    PricingPaid · $50/agent/mo (with WFM)Works withZendeskSalesforce Service CloudIntercomGenesys+3 more

    Full Zendesk QA listing →  ·  Zendesk QA alternatives →

Other integrations

Adobe Commerce (Magento) Amazon Connect Confluence Discord Facebook Messenger Five9 Freshdesk Front Genesys Google Drive Gorgias Help Scout HubSpot Instagram Intercom Jira Klaviyo Kustomer Microsoft Dynamics 365 Microsoft Teams NICE CXone Notion Okta Salesforce ServiceNow Shopify Slack Stripe Talkdesk Twilio WhatsApp WooCommerce Zapier Zendesk