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Talkdesk is a cloud contact center used heavily by mid-market and enterprise service teams, with a marketplace of AI add-ons around it. The tools below publish a Talkdesk integration, covering voice AI that answers calls before an agent, agent assist during live calls, and analytics over recorded conversations. If your phones run on Talkdesk, these tools meet you there without a telephony migration.

How this list works: every tool below lists Talkdesk among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

9 tools that integrate with Talkdesk

1. #1

   AmplifAI

   Contact center performance platform that auto-scores every human and AI agent interaction and turns the results into coaching and next best actions.

   PricingPaid · CustomWorks withFive9GenesysNICE CXoneAmazon Connect+14 more

   Full AmplifAI listing →  ·  AmplifAI alternatives →

2. #2

   Bland AI

   Voice AI platform for phone agents that runs its own speech-to-text, LLM and text-to-speech models, aimed at regulated, high-stakes customer calls.

   PricingPaid · $0.14/minWorks withTwilioGenesysFive9NICE CXone+14 more

   Full Bland AI listing →  ·  Bland AI alternatives →

3. #3

   CallMiner

   Conversation intelligence platform that analyzes 100% of contact center interactions for QA, compliance and coaching, now with OmniAgent virtual agents.

   PricingPaid · CustomWorks withGenesysNICE CXoneFive9Avaya+13 more

   Full CallMiner listing →  ·  CallMiner alternatives →

4. #4

   EdgeTier

   Dublin-built contact centre analytics that tags every conversation, flags emerging issues in real time, and automates agent QA, priced on volume.

   PricingPaid · From €20,000 (volume-based)Works withZendeskSalesforceGenesysFive9+16 more

   Full EdgeTier listing →  ·  EdgeTier alternatives →

5. #5

   EvaluAgent

   Contact center QA platform that auto-scores every conversation across channels, with published per-seat pricing and per-conversation QA for AI agents.

   PricingPaid · $35/user/moWorks withZendeskIntercomSalesforceHubSpot+14 more

   Full EvaluAgent listing →  ·  EvaluAgent alternatives →

6. #6

   Laivly

   Contact center AI from Winnipeg: the Sidd agent assists live reps or resolves cases alone by driving your existing desktop apps, with no APIs needed.

   PricingPaid · CustomWorks withAmazon ConnectAvayaGenesysTalkdesk+10 more

   Full Laivly listing →  ·  Laivly alternatives →

7. #7

   Level AI

   AI-first quality assurance and analytics for customer service teams.

   PricingPaid · CustomWorks withGenesysNICE CXoneFive9Talkdesk+2 more

   Full Level AI listing →  ·  Level AI alternatives →

8. #8

   Lorikeet

   AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.

   PricingPer resolution · $2,100/mo + $0.99/resolutionWorks withZendeskIntercomSalesforceHubSpot+10 more

   Full Lorikeet listing →  ·  Lorikeet alternatives →

9. #9

   Scorebuddy

   Contact center QA platform with AI auto scoring of every conversation, QA for chatbots, conversation analytics, coaching and a built-in LMS.

   PricingPaid · CustomWorks withGenesysAmazon ConnectNICE CXoneFive9+12 more

   Full Scorebuddy listing →  ·  Scorebuddy alternatives →

Other integrations

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