How much does Aircall cost?

Aircall is a paid product. The listed starting price is $30/license/mo billed annually.

What does Aircall integrate with?

Aircall integrates with Salesforce, HubSpot, Zendesk, Intercom, Help Scout, Gorgias, Richpanel, Pipedrive, Zoho, Microsoft Dynamics 365, monday.com, Shopify, Stripe, Slack, Zapier, Klaviyo, Bullhorn, and Microsoft Teams.

What compliance standards does Aircall meet?

Based on the vendor's own security and trust pages, Aircall claims SOC 2, HIPAA, and GDPR compliance.

Is Aircall HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Aircall on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Aircall cover?

Aircall handles customer conversations over voice, SMS, and WhatsApp.

What languages does Aircall support?

Aircall supports 38 languages (AI Voice Agents).

Can Aircall take actions, or does it only answer questions?

Aircall can take actions in connected systems, not just answer questions, including order status, refunds & returns, and bookings & scheduling.

Does Aircall have a free trial?

Yes: Free access trial with 100 AI Voice Agent minutes.

Can I buy Aircall without talking to sales?

Yes. You can sign up and start on your own. Minimum commitment: 3 licenses minimum (Essentials/Professional); 25 licenses for Enterprise.

What are the best Aircall alternatives?

Popular alternatives include ASAPP, Maven AGI, and Monobot.

Aircall

Agent Assist & Copilots AI Agents & Chatbots Voice & Phone AI

Cloud phone system for support and sales teams with built-in AI Voice Agents, AI coaching and 250+ integrations; from $30/license/mo billed annually.

Best for

SMB and mid-market support teams on Zendesk, Intercom, Gorgias or a CRM that want a cloud phone system with built-in AI voice agents at a published price ($30/license/mo annually, three-license minimum).

Look elsewhere if

You need a full omnichannel contact center with email and chat routing, workforce management and enterprise-scale QA rather than a phone-first platform.

Pricing: Paid from $30/license/mo billed annually
Founded: 2014
Free trial: Free access trial with 100 AI Voice Agent minutes
How you buy: Self-serve signup
Minimum commitment: 3 licenses minimum (Essentials/Professional); 25 licenses for Enterprise
Company: Independent, venture-backed
Channels: Voice, SMS, WhatsApp
Languages: 38 languages (AI Voice Agents)
Data residency: US, EU, Australia
Compliance: SOC 2 HIPAA GDPR
Integrations: Salesforce HubSpot Zendesk Intercom Help Scout Gorgias Richpanel Pipedrive Zoho Microsoft Dynamics 365 monday.com Shopify Stripe Slack Zapier Klaviyo Bullhorn Microsoft Teams

Aircall began as a cloud phone system for sales and support teams and has turned itself into what it calls an AI-powered customer communications platform. The base is still telephony: numbers, IVR, call routing and queue callback, a shared inbox for calls, SMS, MMS and WhatsApp, recording and transcription, and native integrations with 250+ tools, led by Salesforce, HubSpot, Zendesk, Intercom, Gorgias, Pipedrive and Shopify. On top Aircall now layers three kinds of AI. AI Voice Agents answer calls, identify intent and resolve routine requests end to end in 38 languages, and can act in connected systems mid-call, for example pulling an order from Shopify, processing a refund in Stripe and logging the outcome in the CRM. AI Messaging Agents do the same on SMS and WhatsApp. AI Assist and AI Assist Pro handle summaries, sentiment, call scoring and live in-call coaching.

The useful thing to understand is that the AI agent sits natively on the phone system rather than being bolted on through a separate vendor, and it can run on its own: AI Voice Agents is sold standalone from a $100 monthly minimum, with or without Aircall telephony. Aircall bought Vogent in May 2026 to deepen that voice agent and Piper AI in June 2026 to automate post-call sales work. Per-agent dashboards report autonomous resolution, goal completion and transfer rates for each AI agent.

Aircall was created in Paris in 2014, went through 500 Startups, and raised an $8 million Series A, a $29 million Series B, a $65 million Series C and a $120 million Series D in 2021; it passed $100 million in ARR in 2022 and Scott Chancellor became CEO in 2023. It reports 23,000+ customer businesses and more than 800 employees. Published results include SJWD resolving 90 percent of after-hours calls with its AI agent, Unbiased seeing a 23 percent service-level uplift, and Food Cycle Science cutting its first human response time from 29 hours to 12.

Pricing is published. Essentials is $30 per license per month billed annually and Professional $50, both with a three-license minimum and 50 AI Voice Agent minutes a month; Enterprise (25+ licenses) is quoted. Extra AI minutes run from $0.49 pay-as-you-go down to bundles (2,500 for $725), AI Assist Pro is $49 per seat, AI Messaging Agents $0.15 to $0.35 per conversation, and annual billing saves 25 percent. Choose Aircall if you are an SMB or mid-market support team that lives in a helpdesk or CRM and wants phones and voice AI in one product with transparent pricing. Skip it if you need a full omnichannel contact center with email and chat routing, workforce management and enterprise-scale QA.

Key features

AI Voice Agents in 38 languages, with in-call actions
AI Messaging Agents for SMS and WhatsApp
AI Assist Pro real-time call coaching
Shared inbox for calls, SMS and WhatsApp
250+ native CRM and helpdesk integrations

What the AI can do

Takes actions, not just answers. Aircall can complete tasks in your other systems: Order status Refunds & returns Bookings & scheduling
Hands off to a human with the conversation context when it cannot resolve an issue.

Visit Aircall →

See the best Aircall alternatives →

Frequently asked questions

Who is Aircall best for?: SMB and mid-market support teams on Zendesk, Intercom, Gorgias or a CRM that want a cloud phone system with built-in AI voice agents at a published price ($30/license/mo annually, three-license minimum). Look elsewhere if you need a full omnichannel contact center with email and chat routing, workforce management and enterprise-scale QA rather than a phone-first platform.
How much does Aircall cost?: Aircall is a paid product. The listed starting price is $30/license/mo billed annually. Compare pricing across all listed tools →
What does Aircall integrate with?: Aircall integrates with Salesforce, HubSpot, Zendesk, Intercom, Help Scout, Gorgias, Richpanel, Pipedrive, Zoho, Microsoft Dynamics 365, monday.com, Shopify, Stripe, Slack, Zapier, Klaviyo, Bullhorn, and Microsoft Teams.
What compliance standards does Aircall meet?: Based on the vendor's own security and trust pages, Aircall claims SOC 2, HIPAA, and GDPR compliance. See how that compares across vendors →
Is Aircall HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Aircall on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Aircall cover?: Aircall handles customer conversations over voice, SMS, and WhatsApp.
What languages does Aircall support?: Aircall supports 38 languages (AI Voice Agents).
Can Aircall take actions, or does it only answer questions?: Aircall can take actions in connected systems, not just answer questions, including order status, refunds & returns, and bookings & scheduling.
Does Aircall have a free trial?: Yes: Free access trial with 100 AI Voice Agent minutes.
Can I buy Aircall without talking to sales?: Yes. You can sign up and start on your own. Minimum commitment: 3 licenses minimum (Essentials/Professional); 25 licenses for Enterprise.
When was Aircall founded?: Aircall was founded in 2014.
What are the best Aircall alternatives?: Popular alternatives include ASAPP, Maven AGI, and Monobot. See all Aircall alternatives →

Sources for the facts on this page

Starting price: aircall.io The Essentials plan starts at $30/license/month (billed annually) checked October 2026
Pricing model: aircall.io The Essentials plan starts at $30/license/month (billed annually) checked October 2026
Founded year: aircall.io 2014 Creation in Paris, first 100 customers worldwide checked October 2026
Channels: aircall.io Resolve SMS and WhatsApp 24/7 on your existing numbers, with full-context handoff. checked October 2026
Channels: aircall.io Calls, SMS, and messaging live in one platform checked October 2026
Compliance: aircall.io Enterprise-grade SLA and compliance (HIPAA, GDPR, SOC2) checked October 2026
Data residency: aircall.io new Aircall accounts are automatically assigned to a US, EU, or Australia hosting location checked October 2026
Languages: aircall.io 38 languages with custom voices checked October 2026
Free trial: aircall.io New accounts receive 100 AI Voice Agents minutes at sign-ups checked October 2026
How you buy: aircall.io Aircall offers free access to test the platform before committing. checked October 2026
Company: aircall.io raises $120 million Series D checked October 2026
AI actions: aircall.io for example, pulling order details from Shopify, processing a refund in Stripe, booking a meeting in your calendar, and logging the outcome in your CRM within a single call checked October 2026
Human handoff: aircall.io autonomously handles calls, answers frequent questions, schedules appointments, and transfers to human reps with full context checked October 2026
AI takes actions: aircall.io The AI agent can take action across connected systems during or after a call, for example, pulling order details from Shopify, processing a refund in Stripe, booking a meeting in your calendar, and logging the outcome in your CRM within a single call. checked October 2026
Minimum commitment: aircall.io Both require a minimum of 3 licenses. The Enterprise plan is available for teams of 25+ licenses with SLA, SSO, and dedicated onboarding. checked October 2026

Updated October 2026

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