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AI Customer Support Software That Integrates with Gorgias (2026)

Gorgias is a help desk built for e-commerce, and these tools integrate with it rather than replace it: AI agents that resolve tickets inside Gorgias, QA tools that score its conversations, and brand-voice specialists that answer through it. If your store runs support on Gorgias, start here before considering a migration.

How this list works: every tool below lists Gorgias among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

7 tools that integrate with Gorgias

1. #1

   Certainly

   Certainly harnesses the power of Generative AI and Conversational AI tailored specifically for your business and operations, freeing you from the constraints and discomfort of one-size-fits-all solutions.

   PricingPaid · $449/mo (2,000 conversations)Works withZendeskSalesforceShopifyDixa+4 more

   Full Certainly listing →  ·  Certainly alternatives →

2. #2

   Fin by Intercom

   Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.

   PricingPer resolution · $0.99/outcome; 50 outcomes/mo minimumWorks withIntercomSalesforceHubSpotFreshdesk+7 more

   Full Fin by Intercom listing →  ·  Fin by Intercom alternatives →

3. #3

   MaestroQA

   Quality assurance and conversation analytics platform pairing custom scorecards and screen capture with AutoQA grading, coaching workflows, and AI chatbot monitoring.

   PricingPaid · CustomWorks withZendeskIntercomGorgiasKustomer+4 more

   Full MaestroQA listing →  ·  MaestroQA alternatives →

4. #4

   My AskAI

   Affordable AI support agent that deflects tickets and hands off to your existing live chat.

   PricingPaid · $199/mo (1,000 tickets)Works withZendeskIntercomFreshdeskGorgias+2 more

   Full My AskAI listing →  ·  My AskAI alternatives →

5. #5

   Siena AI

   Empathic AI customer service for commerce brands, blending automation with brand personality.

   PricingPer resolution · $750/mo + $0.90/ticketWorks withGorgiasZendeskShopifyRecharge+2 more

   Full Siena AI listing →  ·  Siena AI alternatives →

6. #6

   Yuma AI

   Autonomous AI agent for e-commerce support, purpose-built for Shopify brands.

   PricingPer resolution · $14,400/yr (~$1.20/resolution)Works withShopifyGorgiasZendeskKustomer+2 more

   Full Yuma AI listing →  ·  Yuma AI alternatives →

7. #7

   Zowie

   AI customer service agent for e-commerce, focused on resolving tickets and driving revenue.

   PricingPer resolution · CustomWorks withShopifyZendeskSalesforceGorgias+2 more

   Full Zowie listing →  ·  Zowie alternatives →

Other integrations

Amazon Connect Five9 Freshdesk Genesys HubSpot Instagram Intercom Jira Kustomer Microsoft Dynamics 365 Microsoft Teams Salesforce ServiceNow Shopify Slack Stripe Twilio WhatsApp Zendesk