← All integrations

AI Customer Support Software That Integrates with Gorgias (2026)

Gorgias is a help desk built for e-commerce, and these tools integrate with it rather than replace it: AI agents that resolve tickets inside Gorgias, QA tools that score its conversations, and brand-voice specialists that answer through it. If your store runs support on Gorgias, start here before considering a migration.

How this list works: every tool below lists Gorgias among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

18 tools that integrate with Gorgias

1. #1

   Aircall

   Cloud phone system for support and sales teams with built-in AI Voice Agents, AI coaching and 250+ integrations; from $30/license/mo billed annually.

   PricingPaid · $30/license/mo billed annuallyWorks withSalesforceHubSpotZendeskIntercom+14 more

   Full Aircall listing →  ·  Aircall alternatives →

2. #2

   Alhena AI

   E-commerce AI support concierge and shopping assistant, formerly Gleen, that resolves and acts on orders across chat, email, social and voice.

   PricingFreemium · $199/mo billed annually (200 conversations)Works withZendeskGorgiasGladlyIntercom+20 more

   Full Alhena AI listing →  ·  Alhena AI alternatives →

3. #3

   Consio

   AI phone platform for Shopify brands. AI voice agents answer support calls 24/7 with live order and stock context, and call your Klaviyo and Shopify segments.

   PricingPaid · $30/mo (100 call minutes included)Works withShopifyKlaviyoGorgiasKustomer+4 more

   Full Consio listing →  ·  Consio alternatives →

4. #4

   DigitalGenius

   E-commerce AI agent that resolves order tracking, returns, order edits and warranty claims end to end through deep carrier and ERP integrations.

   PricingPaid · CustomWorks withGorgiasKustomerFreshdeskGladly+23 more

   Full DigitalGenius listing →  ·  DigitalGenius alternatives →

5. #5

   EdgeTier

   Dublin-built contact centre analytics that tags every conversation, flags emerging issues in real time, and automates agent QA, priced on volume.

   PricingPaid · From €20,000 (volume-based)Works withZendeskSalesforceGenesysFive9+16 more

   Full EdgeTier listing →  ·  EdgeTier alternatives →

6. #6

   Fin by Intercom

   Intercom's AI agent resolves customer questions instantly using your support content, and hands off to your team when it can't.

   PricingPer resolution · $0.99/outcome; $49/mo minimum (includes 50 outcomes)Works withIntercomSalesforceHubSpotFreshdesk+7 more

   Full Fin by Intercom listing →  ·  Fin by Intercom alternatives →

7. #7

   Fini AI

   YC-backed AI support agent for chat, email and voice that layers on your help desk, priced per resolved ticket from $0.89 down to $0.49.

   PricingPer resolution · $0.89/resolved ticket (Growth)Works withZendeskIntercomSalesforceHubSpot+10 more

   Full Fini AI listing →  ·  Fini AI alternatives →

8. #8

   Haptik

   Jio-owned enterprise conversational AI for customer service across WhatsApp, voice, web and social, with 100+ languages and a live-chat agent inbox.

   PricingPaid · CustomWorks withWhatsAppInstagramFacebook MessengerMicrosoft Teams+14 more

   Full Haptik listing →  ·  Haptik alternatives →

9. #9

   My AskAI

   Affordable AI support agent that deflects tickets and hands off to your existing live chat.

   PricingPaid · $199/mo (1,000 tickets)Works withZendeskIntercomFreshdeskGorgias+2 more

   Full My AskAI listing →  ·  My AskAI alternatives →

10. #10

    Octocom

    AI agents for consumer brands that resolve support requests and take guarded actions like refunds and address changes across chat, email, social and voice.

    PricingPaid · $100/mo (up to 199 conversations)Works withShopifyWooCommercePrestaShopAdobe Commerce (Magento)+27 more

    Full Octocom listing →  ·  Octocom alternatives →

11. #11

    Rep AI

    Shopify-first AI concierge that uses shopper behavior to start conversations, answers support questions across channels and adds a beta helpdesk.

    PricingPaid · CustomWorks withShopifyKlaviyoWooCommerceSalesforce Commerce Cloud+5 more

    Full Rep AI listing →  ·  Rep AI alternatives →

12. #12

    SentiSum

    AI CX intelligence layer that reads every support conversation, human or bot, prices its root causes, and offers a Quality Agent for auto QA.

    PricingPaid · $100,000/yrWorks withZendeskIntercomFreshdeskGorgias+9 more

    Full SentiSum listing →  ·  SentiSum alternatives →

13. #13

    Siena AI

    Empathic AI customer service for commerce brands, blending automation with brand personality.

    PricingPaid · $750/mo + $0.90/ticketWorks withGorgiasZendeskShopifyRecharge+2 more

    Full Siena AI listing →  ·  Siena AI alternatives →

14. #14

    Stonly

    Support knowledge platform built on interactive step-by-step guides, with AI Answers and Business Process Agents that follow your exact processes.

    PricingFreemium · CustomWorks withZendeskSalesforceFreshdeskServiceNow+16 more

    Full Stonly listing →  ·  Stonly alternatives →

15. #15

    Typewise

    Swiss AI customer experience platform: AI agents resolve tickets end to end on 3,500+ integrations, set up by talking to its Nova operator. From $99/mo.

    PricingPer resolution · $99/mo plus $2/resolutionWorks withZendeskFreshdeskIntercomGorgias+12 more

    Full Typewise listing →  ·  Typewise alternatives →

16. #16

    Yuma AI

    Autonomous AI agent for e-commerce support, purpose-built for Shopify brands.

    PricingPer resolution · $14,400/yr (~$1.20/resolution)Works withShopifyGorgiasZendeskKustomer+2 more

    Full Yuma AI listing →  ·  Yuma AI alternatives →

17. #17

    Zipchat

    Ecommerce AI agent that answers product questions, handles order support and recovers carts across site chat, WhatsApp, Instagram and email.

    PricingPaid · $64/mo billed annually (750 AI replies)Works withShopifyShopify PlusWooCommerceBigCommerce+14 more

    Full Zipchat listing →  ·  Zipchat alternatives →

18. #18

    Zowie

    AI customer service agent for e-commerce, focused on resolving tickets and driving revenue.

    PricingPer resolution · CustomWorks withShopifyZendeskSalesforceGorgias+2 more

    Full Zowie listing →  ·  Zowie alternatives →

Other integrations

Adobe Commerce (Magento) Aircall Amazon Connect Confluence Discord Facebook Messenger Five9 Freshdesk Front Genesys Google Drive Help Scout HubSpot Instagram Intercom Jira Klaviyo Kustomer Microsoft Dynamics 365 Microsoft Teams NICE CXone Notion Okta Salesforce ServiceNow Shopify Slack Stripe Talkdesk Twilio WhatsApp WooCommerce Zapier Zendesk