Lorikeet
AI Agents & Chatbots Enterprise
AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.
- Pricing
- Per resolution from $1,500/mo + $0.95/resolution
- Founded
- 2023
- Channels
- Chat, Email, Voice, SMS, WhatsApp
- Integrations
- Zendesk Intercom Salesforce HubSpot Twilio Flex Front Stripe
Lorikeet builds AI agents for companies where a wrong answer costs real money, or worse. Founded in Sydney in mid-2023 by Steve Hind, formerly of Stripe, and Jamie Hall, a former Google AI engineer, it deliberately courts the customers most vendors disclaim: fintechs, healthcare companies, and marketplaces whose support conversations involve moving money and medical questions. Its answer to that risk is workflow-first design. The agent follows your standard operating procedures step by step, takes real actions through integrations, and escalates precisely where the procedure says to, rather than improvising when a conversation gets unusual.
The platform pairs the customer-facing Concierge agent, which keeps a memory of each customer, with a Coach agent that scores tickets, and orchestrates multi-agent workflows across voice, chat, and email. Customers include Airwallex, Linktree, Eucalyptus, Magic Eden, and Flex, and the investor story is remarkable for a two-year-old company: a $35 million Series A led by QED in 2025 brought funding past $75 million, with backing from all three of Australia's biggest venture firms plus Canva's co-founders, reportedly the first startup since Canva to manage that.
Pricing is published, rare at this tier, and outcome-based with a twist: Start is $1,500 a month plus $0.95 per resolution, Scale is $4,000 plus $0.80, there are no implementation fees, and you can refuse to pay for resolutions you are unhappy with.
Choose Lorikeet when your support is high-stakes and process-bound: if your team works from runbooks and a compliance officer reviews the transcripts, an agent built to follow procedures exactly is worth paying for. Teams with simple FAQ queues will find cheaper fits elsewhere.
Key features
- Concierge agent with memory
- Coach agent scoring tickets
- Voice, chat, and email channels
- Multi-agent workflow orchestration
- Pay only for resolved tickets
See the best Lorikeet alternatives →
Frequently asked questions
- How much does Lorikeet cost?
- Lorikeet uses per-resolution pricing: you pay for each conversation the AI resolves, not per seat. The listed starting price is $1,500/mo + $0.95/resolution. Compare pricing across all listed tools →
- What does Lorikeet integrate with?
- Lorikeet integrates with Zendesk, Intercom, Salesforce, HubSpot, Twilio Flex, Front, and Stripe.
- Which support channels does Lorikeet cover?
- Lorikeet handles customer conversations over chat, email, voice, SMS, and WhatsApp.
- When was Lorikeet founded?
- Lorikeet was founded in 2023.
- What are the best Lorikeet alternatives?
- Popular alternatives include Ada, Automation Anywhere, and boost.ai. See all Lorikeet alternatives →
Updated August 2026
Similar AI customer support tools
Ada
Ada’s AI Agent automates seamless, delightful customer service across the channels your customers prefer.
Automation Anywhere
Agentic process automation platform whose AI agents resolve customer service work end to end across CRM, ITSM, and ERP systems, now including Aisera's conversational agents.
boost.ai
Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.
Cognigy
Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat
Decagon
Hire our generative AI agents to give customers a mind-blowing experience. Trusted by massive enterprises and high-growth startups.
Espressive Barista
GenAI virtual agent for employee IT and HR support with a native Slack app that monitors public channels, now part of Resolve.