Lorikeet

AI Agents & Chatbots Enterprise

AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.

Best for

Fintech, healthcare and marketplace companies where a wrong answer costs real money and want an agent that follows their procedures step by step across chat, email, voice, SMS and WhatsApp, with published outcome-based pricing, a trial, a self-serve start and SOC 2, HIPAA, GDPR and ISO 27001 coverage.

Look elsewhere if

You are a small team: the Start plan is $2,100 a month plus $0.99 per resolution, billed annually, which is a real floor. Residency is US unless you are on the Signature plan.

Pricing
Per resolution from $2,100/mo + $0.99/resolution
Founded
2023
Free trial
Free trial (length not stated)
How you buy
Self-serve signup
Minimum commitment
Billed annually
Company
Independent, venture-backed $75M+ raised; latest: Series A, $35M (August 2025)
Channels
Chat, Email, Voice, SMS, WhatsApp
Data residency
US (custom residency on Signature plan)
Compliance
SOC 2 HIPAA GDPR ISO 27001

Lorikeet builds AI agents for companies where a wrong answer costs real money, or worse. Founded in Sydney in mid-2023 by Steve Hind, formerly of Stripe, and Jamie Hall, a former Google AI engineer, it deliberately courts the customers most vendors disclaim: fintechs, healthcare companies, and marketplaces whose support conversations involve moving money and medical questions. Its answer to that risk is workflow-first design. The agent follows your standard operating procedures step by step, takes real actions through integrations, and escalates precisely where the procedure says to, rather than improvising when a conversation gets unusual.

The platform pairs the customer-facing Concierge agent, which keeps a memory of each customer, with a Coach agent that scores tickets, and orchestrates multi-agent workflows across voice, chat, and email. Customers include Airwallex, Linktree, Eucalyptus, Magic Eden, and Flex, and the investor story is remarkable for a two-year-old company: a $35 million Series A led by QED in 2025 brought funding past $75 million, with backing from all three of Australia's biggest venture firms plus Canva's co-founders, reportedly the first startup since Canva to manage that.

Pricing is published, rare at this tier, and outcome-based with a twist: Start is $1,500 a month plus $0.95 per resolution, Scale is $4,000 plus $0.80, there are no implementation fees, and you can refuse to pay for resolutions you are unhappy with.

Choose Lorikeet when your support is high-stakes and process-bound: if your team works from runbooks and a compliance officer reviews the transcripts, an agent built to follow procedures exactly is worth paying for. Teams with simple FAQ queues will find cheaper fits elsewhere.

Key features

What the AI can do

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

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Frequently asked questions

Who is Lorikeet best for?
Fintech, healthcare and marketplace companies where a wrong answer costs real money and want an agent that follows their procedures step by step across chat, email, voice, SMS and WhatsApp, with published outcome-based pricing, a trial, a self-serve start and SOC 2, HIPAA, GDPR and ISO 27001 coverage. Look elsewhere if you are a small team: the Start plan is $2,100 a month plus $0.99 per resolution, billed annually, which is a real floor. Residency is US unless you are on the Signature plan.
How much does Lorikeet cost?
Lorikeet uses per-resolution pricing: you pay for each conversation the AI resolves, not per seat. The listed starting price is $2,100/mo + $0.99/resolution. Compare pricing across all listed tools →
What does Lorikeet integrate with?
Lorikeet integrates with Zendesk, Intercom, Salesforce, HubSpot, Twilio Flex, Front, and Stripe.
What compliance standards does Lorikeet meet?
Based on the vendor's own security and trust pages, Lorikeet claims SOC 2, HIPAA, GDPR, and ISO 27001 compliance. See how that compares across vendors →
Is Lorikeet HIPAA compliant?
Yes. The vendor advertises HIPAA compliance for Lorikeet on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Lorikeet cover?
Lorikeet handles customer conversations over chat, email, voice, SMS, and WhatsApp.
Can Lorikeet take actions, or does it only answer questions?
Lorikeet can take actions in connected systems, not just answer questions, including refunds & returns and custom API actions.
Does Lorikeet have a free trial?
Yes: Free trial (length not stated).
Can I buy Lorikeet without talking to sales?
Yes. You can sign up and start on your own. Minimum commitment: Billed annually.
When was Lorikeet founded?
Lorikeet was founded in 2023.
What are the best Lorikeet alternatives?
Popular alternatives include Ada, Agentkit, and Atomicwork. See all Lorikeet alternatives →

Listing history

Updates to the facts on this page, from vendor changes and our own re-checks.

Sources for the facts on this page

Updated October 2026

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