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Help Scout is a help desk many small and mid-sized teams choose for its simplicity, and a set of AI tools now build on it rather than replace it. The tools below publish a Help Scout integration: AI agents and answer bots trained on your Docs and past conversations, plus analytics and QA layers. If you like Help Scout and want more automation than its own AI features offer, start here.

How this list works: every tool below lists Help Scout among its published integrations. It is the full set in the directory, not a hand-picked shortlist; integration depth varies, so confirm the specifics on the vendor's site before you commit.

9 tools that integrate with Help Scout

1. #1

   Aircall

   Cloud phone system for support and sales teams with built-in AI Voice Agents, AI coaching and 250+ integrations; from $30/license/mo billed annually.

   PricingPaid · $30/license/mo billed annuallyWorks withSalesforceHubSpotZendeskIntercom+14 more

   Full Aircall listing →  ·  Aircall alternatives →

2. #2

   Brainfish

   AI support agent that resolves refunds, cancellations and account changes by running plain-English workflows against your own systems.

   PricingPaid · CustomWorks withZendeskSalesforceIntercomStripe+14 more

   Full Brainfish listing →  ·  Brainfish alternatives →

3. #3

   CloudTalk

   Cloud call center for SMB sales and support teams, with AI voice agents that answer, resolve or hand off calls on the same queues as your reps.

   PricingPaid · €19/user/mo billed annuallyWorks withSalesforceHubSpotZendeskPipedrive+8 more

   Full CloudTalk listing →  ·  CloudTalk alternatives →

4. #4

   DocsBot

   Bootstrapped AI agent builder that turns docs, help centers and past tickets into cited support answers, actions and voice agents.

   PricingFreemium · $49/mo billed monthlyWorks withZendeskHelp ScoutFreshdeskZoho Desk+15 more

   Full DocsBot listing →  ·  DocsBot alternatives →

5. #5

   Inkeep

   AI agent platform for technical and B2B support: cited customer assistants, a help desk copilot, and agents that update your docs.

   PricingPaid · CustomWorks withZendeskIntercomHelp ScoutFreshdesk+17 more

   Full Inkeep listing →  ·  Inkeep alternatives →

6. #6

   Lorikeet

   AI concierge for high-stakes support in fintech, healthcare, and marketplaces that follows your procedures exactly.

   PricingPer resolution · $2,100/mo + $0.99/resolutionWorks withZendeskIntercomSalesforceHubSpot+10 more

   Full Lorikeet listing →  ·  Lorikeet alternatives →

7. #7

   Stonly

   Support knowledge platform built on interactive step-by-step guides, with AI Answers and Business Process Agents that follow your exact processes.

   PricingFreemium · CustomWorks withZendeskSalesforceFreshdeskServiceNow+16 more

   Full Stonly listing →  ·  Stonly alternatives →

8. #8

   Typewise

   Swiss AI customer experience platform: AI agents resolve tickets end to end on 3,500+ integrations, set up by talking to its Nova operator. From $99/mo.

   PricingPer resolution · $99/mo plus $2/resolutionWorks withZendeskFreshdeskIntercomGorgias+12 more

   Full Typewise listing →  ·  Typewise alternatives →

9. #9

   Zendesk QA

   AI-powered quality assurance, formerly Klaus, that auto-scores every support conversation, flags risky interactions, and grades AI agents alongside humans.

   PricingPaid · $50/agent/mo (with WFM)Works withZendeskSalesforce Service CloudIntercomGenesys+3 more

   Full Zendesk QA listing →  ·  Zendesk QA alternatives →

Other integrations

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