How much does Kore.ai cost?

Kore.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales.

What does Kore.ai integrate with?

Kore.ai integrates with Genesys, Amazon Connect, Salesforce, ServiceNow, Twilio, and Zendesk.

What compliance standards does Kore.ai meet?

Based on the vendor's own security and trust pages, Kore.ai claims SOC 2, HIPAA, GDPR, ISO 27001, PCI DSS, and FedRAMP compliance.

Is Kore.ai HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Kore.ai on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Kore.ai cover?

Kore.ai handles customer conversations over chat and voice.

What languages does Kore.ai support?

Kore.ai supports 100+ languages.

Can Kore.ai take actions, or does it only answer questions?

Kore.ai can take actions in connected systems, not just answer questions, including order status and account updates.

Does Kore.ai have a free trial?

Yes: 14-day trial (Automation AI); 30-day trial (Contact Center AI).

Can I buy Kore.ai without talking to sales?

Yes. You can sign up and start on your own.

What are the best Kore.ai alternatives?

Popular alternatives include Auto-Respond, boost.ai, and Cognigy.

Kore.ai

AI Agents & Chatbots Enterprise Voice & Phone AI

Enterprise agentic AI platform for building customer and employee-facing assistants across chat and voice.

Best for

Enterprises that want to build and govern their own customer and employee agents across chat and voice in 100+ languages, with a choice of LLM, private cloud or on-premises deployment, compliance up to FedRAMP, and trials of 14 or 30 days on Genesys, Amazon Connect, Salesforce or ServiceNow.

Look elsewhere if

You want a finished support agent with a published price: Kore.ai is a platform priced by quote, and it rewards organizations with the people to design and run agents on it.

Pricing: Paid from Custom
Founded: 2014
Free trial: 14-day trial (Automation AI); 30-day trial (Contact Center AI)
How you buy: Self-serve signup
Company: Independent, venture-backed ~$223M raised; latest: $150M led by FTV Capital (January 2024)
Channels: Chat, Voice
Languages: 100+ languages
Data residency: By region; private cloud and on-premises options
Compliance: SOC 2 HIPAA GDPR ISO 27001 PCI DSS FedRAMP
Integrations: Genesys Amazon Connect Salesforce ServiceNow Twilio Zendesk

Kore.ai is an enterprise platform for building and orchestrating AI agents, with customer experience as one of its flagship uses. Teams design agents using no-code visual tools or pro-code SDKs, deploy them across web chat, messaging, voice, and contact-center channels, and manage them with the security and analytics a large organization demands. Its agentic contact-center suite spans intelligent self-service, AI-powered routing, and real-time agent assist, and a growing set of prebuilt vertical apps for banking, healthcare, retail, HR, and IT gives buyers a running start instead of a blank canvas.

The scale here is the headline. Kore.ai says its platform automates more than a billion interactions a year and has delivered over a billion dollars in cumulative customer cost savings, and it has been named a leader in independent analyst evaluations of conversational AI and cognitive search. Its newer generative application platform, GALE, and its flagship Agent Platform, now branded Artemis, push the product deeper into the agentic era.

There is a nice against-the-grain story to the company, too. Kore.ai was founded in 2014 by serial entrepreneur Raj Koneru, whose resume includes four earlier companies, and it grew up not in Silicon Valley but in Orlando, Florida, only later opening a West Coast office. It has raised well over four hundred million dollars across its rounds, including a 2026 growth investment, and became a launch partner for Microsoft's agent ecosystem while earning agentic credentials with AWS.

Big names like AT&T, Coca-Cola, and Airbus are among the hundreds of Global 2000 enterprises it serves, and pricing is entirely custom, scaled to the sessions, seats, and add-ons a given deployment needs. For large organizations that want a single, proven platform to build and run both customer-facing and employee-facing agents across every channel, without stitching together half a dozen point tools, Kore.ai is a serious heavyweight worth putting on the shortlist and taking for a proper test drive.

Key features

Enterprise agentic AI platform
Low-code conversation designer
Voice and chat automation
Knowledge graph and NLU
Agent AI and agent assist

What the AI can do

Takes actions, not just answers. Kore.ai can complete tasks in your other systems: Order status Account updates
Hands off to a human with the conversation context when it cannot resolve an issue.
Choice of LLM: you can pick or bring the model provider.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

Autodoc: 30% reduction in human agent workload Source
RCBC Credit: AI assistant deflected 600,000 conversations in 2023, saving PHP 22 million Source
AMD: 80% reduction in HR resolution time; 50% self-service deflection Source

Visit Kore.ai →

See the best Kore.ai alternatives →

What does Kore.ai cost? →

Frequently asked questions

Who is Kore.ai best for?: Enterprises that want to build and govern their own customer and employee agents across chat and voice in 100+ languages, with a choice of LLM, private cloud or on-premises deployment, compliance up to FedRAMP, and trials of 14 or 30 days on Genesys, Amazon Connect, Salesforce or ServiceNow. Look elsewhere if you want a finished support agent with a published price: Kore.ai is a platform priced by quote, and it rewards organizations with the people to design and run agents on it.
How much does Kore.ai cost?: Kore.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does Kore.ai integrate with?: Kore.ai integrates with Genesys, Amazon Connect, Salesforce, ServiceNow, Twilio, and Zendesk.
What compliance standards does Kore.ai meet?: Based on the vendor's own security and trust pages, Kore.ai claims SOC 2, HIPAA, GDPR, ISO 27001, PCI DSS, and FedRAMP compliance. See how that compares across vendors →
Is Kore.ai HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Kore.ai on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Kore.ai cover?: Kore.ai handles customer conversations over chat and voice.
What languages does Kore.ai support?: Kore.ai supports 100+ languages.
Can Kore.ai take actions, or does it only answer questions?: Kore.ai can take actions in connected systems, not just answer questions, including order status and account updates.
Does Kore.ai have a free trial?: Yes: 14-day trial (Automation AI); 30-day trial (Contact Center AI).
Can I buy Kore.ai without talking to sales?: Yes. You can sign up and start on your own.
When was Kore.ai founded?: Kore.ai was founded in 2014.
What are the best Kore.ai alternatives?: Popular alternatives include Auto-Respond, boost.ai, and Cognigy. See all Kore.ai alternatives →

Sources for the facts on this page

AI takes actions: kore.ai Connect agents to the systems where work happens, so they can move beyond answering questions to completing tasks across the enterprise stack checked September 2026
Human handoff: kore.ai Context-rich handoffs that pick up exactly where AI leaves off. checked September 2026
Choice of LLM: kore.ai Application definition is independent of the LLM. Swap models; the ABL still executes. checked September 2026
AI actions: kore.ai Handled repetitive tasks including order tracking, address updates, refund checks, and product compatibility inquiries checked September 2026
Company: techcrunch.com Kore.ai, a company developing enterprise-focused conversational AI and GenAI products, today announced that it raised $150 million in a funding round led by FTV Capital, Nvidia, Vistara Growth, Sweetwater PE, NextEquity, Nicola and Beedie. checked September 2026
Total funding: techcrunch.com Bringing the company's total raised to ~$223 million, the new cash will be put toward product development and scaling up Kore.ai's workforce checked September 2026
Latest funding: techcrunch.com Kore.ai, a company developing enterprise-focused conversational AI and GenAI products, today announced that it raised $150 million in a funding round led by FTV Capital, Nvidia, Vistara Growth, Sweetwater PE, NextEquity, Nicola and Beedie. checked September 2026
Languages: docs.kore.ai The platform supports over 100 languages and you can choose to enable any of these languages for your assistant. checked September 2026
Free trial: docs.kore.ai AI for Service offers trials for Automation AI and Contact Center AI. For Agent AI and Search AI, select Contact Us to express interest. Product Duration Key Limits Automation AI 14 days 2,000 sessions; 2,000 Voice Gateway minutes; 100 document pages; 10,000 search queries Contact Center AI 30 days checked September 2026
How you buy: docs.kore.ai Create a new account: Sign up with your work email. You automatically become the account Admin and can invite others. checked September 2026
Calculator pricing: developer.kore.ai A Pay-as-you-go model with $0.20 per session. checked October 2026
Pricing page: developer.kore.ai A Pay-as-you-go model with $0.20 per session. checked October 2026

Updated October 2026

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