Chatbase
AI Agents & Chatbots Knowledge Base & Self-Service
Build a custom AI support agent trained on your data and embed it on your site in minutes.
- Pricing
- Freemium from Free; $32/mo billed annually
- Founded
- 2023
- Channels
- Chat, Email, Voice
Chatbase might be the most impressive solo act in this directory. Founder Yasser Elsaid built the first version in about six weeks during his final university semester in Canada, riding the earliest wave of "chat with your data" excitement, and then kept building. Bootstrapped in Toronto with zero outside funding, Chatbase has passed $9 million in annual recurring revenue and more than 10,000 businesses, with testimonials from names like Bridgestone, IHG, and Miele, all without a sales team in sight.
The product is the self-serve ideal: point it at your website, docs, and files, tune the agent's behavior and appearance, and embed it with a script tag. What began as a question-answering widget has grown real support muscle, with actions through integrations like Zendesk, Slack, Stripe, and Calendly, smart escalation to humans, WhatsApp and Slack as channels, and 80+ languages. It remains the fastest path in this directory from "we should have an AI agent" to one live on your site.
Pricing runs on message credits: a free plan with 50 credits a month, then $32 for Hobby, $120 for Standard, which adds the help desk, voice, and API, and $400 for Pro, with quirks worth knowing, like paid removal of the Chatbase branding and free-plan agents being deleted after 14 days of inactivity.
Chatbase is the right starting point for small teams and side projects, and honest about what it is not: there is no ticketing depth or enterprise deployment team. Start free, see whether an AI agent moves your numbers, and graduate to a heavier platform only if you actually outgrow it.
Key features
- AI agents trained on your data
- Smart escalation to humans
- Automated workflow actions
- Web, WhatsApp, and Slack channels
- 80+ language support
See the best Chatbase alternatives →
Frequently asked questions
- How much does Chatbase cost?
- Chatbase is freemium: a free tier covers the basics, and paid plans unlock more. Published pricing: Free; $32/mo billed annually. Compare pricing across all listed tools →
- What does Chatbase integrate with?
- Chatbase integrates with Zendesk, Slack, Stripe, Salesforce, WhatsApp, and Intercom.
- What compliance standards does Chatbase meet?
- Based on the vendor's own security and trust pages, Chatbase claims SOC 2 and GDPR compliance. See how that compares across vendors →
- Which support channels does Chatbase cover?
- Chatbase handles customer conversations over chat, email, and voice.
- When was Chatbase founded?
- Chatbase was founded in 2023.
- What are the best Chatbase alternatives?
- Popular alternatives include Botpress, Capacity, and eesel AI. See all Chatbase alternatives →
Updated August 2026
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