How much does ElevenLabs Agents cost?

ElevenLabs Agents is freemium: a free tier covers the basics, and paid plans unlock more. The listed starting price is $6/mo.

What does ElevenLabs Agents integrate with?

ElevenLabs Agents integrates with Zendesk, Salesforce, ServiceNow, HubSpot, Twilio, Genesys, Vonage, Telnyx, Plivo, RingCentral, Stripe, Shopify, Zapier, n8n, Make, Slack, Calendly, and Cal.com.

What compliance standards does ElevenLabs Agents meet?

Based on the vendor's own security and trust pages, ElevenLabs Agents claims SOC 2, HIPAA, GDPR, ISO 27001, ISO 42001, PCI DSS, and FedRAMP compliance.

Is ElevenLabs Agents HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for ElevenLabs Agents on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does ElevenLabs Agents cover?

ElevenLabs Agents handles customer conversations over chat, email, voice, SMS, and WhatsApp.

What languages does ElevenLabs Agents support?

ElevenLabs Agents supports 90+ languages.

Can ElevenLabs Agents take actions, or does it only answer questions?

ElevenLabs Agents can take actions in connected systems, not just answer questions, including order status, password & access resets, and ticket routing & tagging.

Can I buy ElevenLabs Agents without talking to sales?

Yes. You can sign up and start on your own.

When was ElevenLabs Agents founded?

ElevenLabs Agents was founded in 2022.

What are the best ElevenLabs Agents alternatives?

Popular alternatives include Aircall, ASAPP, and Auto-Respond.

ElevenLabs Agents

AI Agents & Chatbots Voice & Phone AI

ElevenLabs' voice and chat agent platform, with a dedicated support offering: 90+ languages, helpdesk integrations and per-minute pricing with a free tier.

Best for

Teams with builder capacity that want premium, multilingual voice agents for support, starting free and paying per minute.

Look elsewhere if

You want a complete support product with helpdesk, analytics and outcome pricing built in, since ElevenLabs Agents is a platform you assemble and maintain.

Pricing: Freemium from $6/mo
Founded: 2022
How you buy: Self-serve signup
Company: Independent, venture-backed ($22B valuation, Sept 2026)
Channels: Chat, Email, Voice, SMS, WhatsApp
Languages: 90+ languages
Data residency: EU data residency option
Compliance: SOC 2 HIPAA GDPR ISO 27001 ISO 42001 PCI DSS FedRAMP
Integrations: Zendesk Salesforce ServiceNow HubSpot Twilio Genesys Vonage Telnyx Plivo RingCentral Stripe Shopify Zapier n8n Make Slack Calendly Cal.com

ElevenLabs Agents (marketed as ElevenAgents) is the conversational agent platform from ElevenLabs, the voice AI company. It is a horizontal builder platform like Vapi or Retell rather than a support product, but ElevenLabs sells a dedicated customer support offering on top of it and makes the case directly: agents that resolve order tracking, billing, account and troubleshooting requests, escalate to humans with the full conversation history, and log tickets and update cases in Zendesk, Salesforce or ServiceNow. You build an agent from a prompt or template in a visual builder, give it a knowledge base with RAG, define workflows, actions and escalation paths, then monitor and A/B test it. One agent design deploys across phone, web chat, email, WhatsApp and SMS.

The distinctive thing is the voice. ElevenLabs owns its speech-to-text and text-to-speech models and co-locates transcription, the LLM and synthesis to keep latency sub-second, with 10,000+ voices or a clone of your own, emotional expressiveness, and automatic language detection and switching across 90+ languages. Telephony connects through Twilio, Genesys, Vonage, Telnyx, Plivo or any SIP trunk, and there are 400+ pre-built integrations. You choose the LLM, including custom models. For regulated buyers it offers zero retention mode, EU data residency, VPC deployment and BAAs on Enterprise, and it holds SOC 2 Type II, ISO 27001, ISO 42001 and PCI DSS Level 1, plus a FedRAMP 20x Class A authorization added in October 2026.

ElevenLabs was co-founded by CEO Mati Staniszewski and raised its first round in 2022. In September 2026 a $300 million employee tender valued it at $22 billion, double its Series D valuation that February, and the company said enterprise now accounts for 55 percent of revenue, driven by businesses adopting agents to support customers and employees. Logos on the support page include Revolut, Deliveroo, Meesho, Cisco and Deutsche Telekom, though the page names no specific support results.

Pricing is published and billed by call minutes. A free plan includes 15 minutes; Starter is $6 per month for 75 minutes, Creator $22, Pro $99, Scale $299 and Business $990 for 12,375 minutes, with extra minutes at $0.08, text messages at $0.003 and LLM usage billed on top. Choose ElevenLabs Agents if voice quality and language coverage are what your support experience lives or dies on and you have someone to build and own the agent. Skip it if you want a finished support product with a helpdesk, analytics and resolution-based pricing out of the box, since this is a platform you assemble.

Key features

Sub-second voice agents with 10,000+ voices
Automatic language detection across 90+ languages
Knowledge base, RAG and no-code workflow builder
One agent across phone, chat, email, WhatsApp and SMS
Zendesk, Salesforce and ServiceNow ticket integration

What the AI can do

Takes actions, not just answers. ElevenLabs Agents can complete tasks in your other systems: Order status Password & access resets Ticket routing & tagging
Hands off to a human with the conversation context when it cannot resolve an issue.
Choice of LLM: you can pick or bring the model provider.

Visit ElevenLabs Agents →

See the best ElevenLabs Agents alternatives →

Frequently asked questions

Who is ElevenLabs Agents best for?: Teams with builder capacity that want premium, multilingual voice agents for support, starting free and paying per minute. Look elsewhere if you want a complete support product with helpdesk, analytics and outcome pricing built in, since ElevenLabs Agents is a platform you assemble and maintain.
How much does ElevenLabs Agents cost?: ElevenLabs Agents is freemium: a free tier covers the basics, and paid plans unlock more. The listed starting price is $6/mo. Compare pricing across all listed tools →
What does ElevenLabs Agents integrate with?: ElevenLabs Agents integrates with Zendesk, Salesforce, ServiceNow, HubSpot, Twilio, Genesys, Vonage, Telnyx, Plivo, RingCentral, Stripe, Shopify, Zapier, n8n, Make, Slack, Calendly, and Cal.com.
What compliance standards does ElevenLabs Agents meet?: Based on the vendor's own security and trust pages, ElevenLabs Agents claims SOC 2, HIPAA, GDPR, ISO 27001, ISO 42001, PCI DSS, and FedRAMP compliance. See how that compares across vendors →
Is ElevenLabs Agents HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for ElevenLabs Agents on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does ElevenLabs Agents cover?: ElevenLabs Agents handles customer conversations over chat, email, voice, SMS, and WhatsApp.
What languages does ElevenLabs Agents support?: ElevenLabs Agents supports 90+ languages.
Can ElevenLabs Agents take actions, or does it only answer questions?: ElevenLabs Agents can take actions in connected systems, not just answer questions, including order status, password & access resets, and ticket routing & tagging.
Can I buy ElevenLabs Agents without talking to sales?: Yes. You can sign up and start on your own.
When was ElevenLabs Agents founded?: ElevenLabs Agents was founded in 2022.
What are the best ElevenLabs Agents alternatives?: Popular alternatives include Aircall, ASAPP, and Auto-Respond. See all ElevenLabs Agents alternatives →

Sources for the facts on this page

Pricing model: elevenlabs.io Free $0 per month Build for free 15 minutes of calls included checked October 2026
Starting price: elevenlabs.io Starter $6 per month , first month $1 checked October 2026
Channels: elevenlabs.io Design once, deploy everywhere including chat, phone, email and WhatsApp. checked October 2026
Channels: elevenlabs.io As well as interacting with SMS, and WhatsApp. checked October 2026
Compliance: elevenlabs.io SOC 2 Type II, GDPR, and HIPAA certified checked October 2026
Compliance: elevenlabs.io ISO/IEC 42001:2023 … PCI DSS Level 1 Service Provider … ISO/IEC 27001:2022 … FedRAMP 20x Class A checked October 2026
Data residency: elevenlabs.io options for EU data residency and zero-retention modes checked October 2026
Languages: elevenlabs.io Support customers in 90+ languages checked October 2026
How you buy: elevenlabs.io Build your first conversational AI agent in just a few minutes using our web platform. No coding required. checked October 2026
AI actions: elevenlabs.io AI voice agents handle high-volume support requests instantly, from password resets to order tracking. checked October 2026
Human handoff: elevenlabs.io AI agents deflect repetitive inquiries while escalating complex cases to live agents. Transfers include full conversation history, so customers never repeat themselves checked October 2026
Choice of LLM: elevenlabs.io With ElevenLabs agents, you may select from supported third-party models or you may connect a custom model with a server integration. checked October 2026
AI takes actions: elevenlabs.io They log tickets, update case statuses, and trigger workflows automatically, so your support team has accurate context for every interaction. checked October 2026
Founded year: elevenlabs.io Founded in 2022, ElevenLabs began by developing a truly human-like AI text to speech model checked October 2026

Updated October 2026

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