Supervised AI customer-support agents for small teams, with approved-source answers, permission-scoped workflows, and human handoff that preserves conversation state.
Zeiko helps small teams deploy and supervise specialized customer-support agents across website chat and connected support channels. Operators choose approved knowledge, define permissions and escalation rules, test representative customer questions before launch, and retain audit evidence. The agent can preserve customer and commerce context through human handoff, while consequential actions remain behind explicit controls. For Shopify teams, Zeiko can use storefront, product, cart, and order context to support commerce-aware conversations. Zeiko also publishes a vendor-neutral AI support-agent evaluation guide and total-cost calculator at https://zeiko.io/support-agent/guide and https://zeiko.io/support-agent/cost-calculator.
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Updated August 2026
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