How much does HubSpot Breeze cost?

HubSpot Breeze uses per-resolution pricing: you pay for each conversation the AI resolves, not per seat. The listed starting price is $0.50/resolution.

What does HubSpot Breeze integrate with?

HubSpot Breeze integrates with Slack, Shopify, Salesforce, Gmail, Jira, and Stripe.

What compliance standards does HubSpot Breeze meet?

Based on the vendor's own security and trust pages, HubSpot Breeze claims SOC 2 compliance.

Which support channels does HubSpot Breeze cover?

HubSpot Breeze handles customer conversations over chat, email, voice, WhatsApp, and social media.

Can HubSpot Breeze take actions, or does it only answer questions?

HubSpot Breeze can take actions in connected systems, not just answer questions, including bookings & scheduling and password & access resets.

Can I buy HubSpot Breeze without talking to sales?

Yes. You can sign up and start on your own.

When was HubSpot Breeze founded?

HubSpot Breeze was founded in 2006.

What are the best HubSpot Breeze alternatives?

Popular alternatives include Atomicwork, Capacity, and Chatsy.

HubSpot Breeze

AI Agents & Chatbots Help Desk & Ticketing

HubSpot's AI: a customer agent that resolves tickets using your knowledge base and CRM context.

Best for

Teams already on HubSpot Service Hub that want an AI agent grounded in their CRM with no integration to wire up, paying $0.50 per resolution on top of their plan, with a 14-day trial, US or EU hosting and chat, email, voice, WhatsApp and social covered.

Look elsewhere if

You do not run HubSpot: Breeze is native to Service Hub and its free resolution allotment and CRM context only make sense inside it. The verified compliance list is SOC 2 only, which may be thin for regulated buyers.

Pricing: Per resolution from $0.50/resolution
Founded: 2006
Free trial: 14-day free trial
How you buy: Self-serve signup
Company: Public company (NYSE: HUBS)
Channels: Chat, Email, Voice, WhatsApp, Social
Data residency: US, EU
Compliance: SOC 2
Integrations: Slack Shopify Salesforce Gmail Jira Stripe

Breeze is HubSpot's AI layer, and its Customer Agent is the piece aimed squarely at support teams running on Service Hub. It resolves conversations end to end by learning from your knowledge base, website, and uploaded documents, and because it is native to HubSpot's Smart CRM it pulls customer context directly, with no separate integration to wire up. When it cannot finish a job it creates a ticket, triggers a workflow, or hands off to a human, and it works in multiple languages with a tone you can tune to sound like your brand. HubSpot has since gathered its agents under Agent Hub, the renamed home of what launched as Breeze Agents, where the Customer Agent sits alongside its prospecting, data, and content siblings.

HubSpot has leaned hard into outcome-based pricing here, and recently made it even friendlier. In 2026 it cut the price of a resolved conversation in half, to fifty cents, and bundles a monthly allotment of free resolutions into Service Hub Pro and Enterprise before any overage kicks in. In other words, you only pay when the agent actually finishes the job, and the best teams reportedly push resolution rates past ninety percent.

The company behind it needs little introduction. HubSpot was founded in 2006 by Brian Halligan and Dharmesh Shah, grew into the go-to platform for inbound marketing, sales, and service, and now trades publicly. That heritage is exactly why Breeze is such a natural pick: the many thousands of small and mid-size businesses already running their marketing, sales, and support on HubSpot get an AI agent that plugs into everything they already use.

Customers tell good stories too, with meal service Nutribees reporting that Breeze slashed the share of tickets its humans had to touch. If you live inside HubSpot and want an AI support agent that shares your CRM data out of the box, bills only for wins, and takes minutes rather than months to try, Breeze Customer Agent is a straightforward and easy yes.

Key features

Customer Agent auto-resolution
Breeze Assistant (formerly Copilot)
CRM-grounded answers
Content and prospecting agents
Credit-based usage billing

What the AI can do

Takes actions, not just answers. HubSpot Breeze can complete tasks in your other systems: Bookings & scheduling Password & access resets
Hands off to a human with the conversation context when it cannot resolve an issue.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

Synergym: Customer Agent autonomously resolves 85% of support requests Source
ISSA: First response time cut from 7.5 hours to 4 Source

Visit HubSpot Breeze →

See the best HubSpot Breeze alternatives →

What does HubSpot Breeze cost? →

Frequently asked questions

Who is HubSpot Breeze best for?: Teams already on HubSpot Service Hub that want an AI agent grounded in their CRM with no integration to wire up, paying $0.50 per resolution on top of their plan, with a 14-day trial, US or EU hosting and chat, email, voice, WhatsApp and social covered. Look elsewhere if you do not run HubSpot: Breeze is native to Service Hub and its free resolution allotment and CRM context only make sense inside it. The verified compliance list is SOC 2 only, which may be thin for regulated buyers.
How much does HubSpot Breeze cost?: HubSpot Breeze uses per-resolution pricing: you pay for each conversation the AI resolves, not per seat. The listed starting price is $0.50/resolution. Compare pricing across all listed tools →
What does HubSpot Breeze integrate with?: HubSpot Breeze integrates with Slack, Shopify, Salesforce, Gmail, Jira, and Stripe.
What compliance standards does HubSpot Breeze meet?: Based on the vendor's own security and trust pages, HubSpot Breeze claims SOC 2 compliance. See how that compares across vendors →
Which support channels does HubSpot Breeze cover?: HubSpot Breeze handles customer conversations over chat, email, voice, WhatsApp, and social media.
Can HubSpot Breeze take actions, or does it only answer questions?: HubSpot Breeze can take actions in connected systems, not just answer questions, including bookings & scheduling and password & access resets.
Does HubSpot Breeze have a free trial?: Yes: 14-day free trial.
Can I buy HubSpot Breeze without talking to sales?: Yes. You can sign up and start on your own.
When was HubSpot Breeze founded?: HubSpot Breeze was founded in 2006.
What are the best HubSpot Breeze alternatives?: Popular alternatives include Atomicwork, Capacity, and Chatsy. See all HubSpot Breeze alternatives →

Sources for the facts on this page

Pricing page: hubspot.com When you purchase at least 1 Service Professional or Enterprise Seat, use Customer Agent free for 14 days. checked September 2026
AI takes actions: knowledge.hubspot.com perform configured actions (such as resetting a password or booking a meeting) checked September 2026
Human handoff: hubspot.com with full context when they need to step in checked September 2026
AI actions: knowledge.hubspot.com perform configured actions (such as resetting a password or booking a meeting) checked September 2026
Company: sec.gov HubSpot, Inc. (NYSE: HUBS), the agentic customer platform for scaling businesses, announced today its financial results for the second quarter ended June 30, 2026. checked September 2026
Channels: hubspot.com Unlike traditional chatbots, customer agent understands natural language, works across chat, email, social, and voice channels, and continuously improves based on real customer interactions. … Give your customers instant, on-brand support inside the social apps they already use. Use customer agent on WhatsApp and Facebook Messenger. checked September 2026
Free trial: hubspot.com Start 14-day free trial of HubSpot's customer service tools checked September 2026
How you buy: hubspot.com Start 14-day free trial of HubSpot's customer service tools checked September 2026

Updated October 2026

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