How much does Chatsy cost?

Chatsy is freemium: a free tier covers the basics, and paid plans unlock more. Published pricing: Free; $40/mo.

Which support channels does Chatsy cover?

Chatsy handles customer conversations over chat and email.

Can I buy Chatsy without talking to sales?

Yes. You can sign up and start on your own.

What are the best Chatsy alternatives?

Popular alternatives include Capacity, Helpin, and Intercom.

Chatsy

AI Agents & Chatbots Help Desk & Ticketing Knowledge Base & Self-Service

AI customer-support platform with help-content answers, human handoff, live chat, knowledge base, ticketing, and team inbox.

Best for

Very small teams that want AI answers from their help content plus live chat, a knowledge base, tickets and a shared inbox in one inexpensive tool, starting on a free plan and moving to $40 a month.

Look elsewhere if

You need integrations with an existing help desk or commerce stack, voice, or any compliance coverage: none of those are among Chatsy's verified facts.

Pricing: Freemium from Free; $40/mo
Free trial: Free plan
How you buy: Self-serve signup
Channels: Chat, Email

Chatsy is an AI customer-support platform built by ZTABS. It can answer customer questions using a business’s help content and hand unresolved conversations to a human with the conversation context. Teams can manage live chat, a knowledge base, tickets, and a shared inbox in one place. A free Starter plan is available.

Key features

AI answers grounded in help content
Human handoff with conversation context
Live chat
Knowledge base
Ticketing and team inbox

What the AI can do

Hands off to a human with the conversation context when it cannot resolve an issue.
Choice of LLM: you can pick or bring the model provider.

Visit Chatsy →

See the best Chatsy alternatives →

What does Chatsy cost? →

Frequently asked questions

Who is Chatsy best for?: Very small teams that want AI answers from their help content plus live chat, a knowledge base, tickets and a shared inbox in one inexpensive tool, starting on a free plan and moving to $40 a month. Look elsewhere if you need integrations with an existing help desk or commerce stack, voice, or any compliance coverage: none of those are among Chatsy's verified facts.
How much does Chatsy cost?: Chatsy is freemium: a free tier covers the basics, and paid plans unlock more. Published pricing: Free; $40/mo. Compare pricing across all listed tools →
Which support channels does Chatsy cover?: Chatsy handles customer conversations over chat and email.
Does Chatsy have a free trial?: Yes: Free plan.
Can I buy Chatsy without talking to sales?: Yes. You can sign up and start on your own.
What are the best Chatsy alternatives?: Popular alternatives include Capacity, Helpin, and Intercom. See all Chatsy alternatives →

Sources for the facts on this page

Pricing page: chatsy.app Hobby is $400 per year, Standard is $1500 per year, and Pro is $5000 per year checked September 2026
Human handoff: chatsy.app Chatsy answers from your help content and sends unresolved conversations to your team with the transcript attached. checked September 2026
Choice of LLM: chatsy.app Models chosen per agent in its settings checked September 2026
Free trial: chatsy.app The free plan includes 40 credits. Check the pricing page for current limits checked September 2026
How you buy: chatsy.app No credit card required checked September 2026
Starting price: chatsy.app free at $0 per month, hobby at $40 per month checked September 2026
Channels: chatsy.app Handoffs land in Live chat with the whole transcript. Email sent to your support address becomes tickets you can assign, prioritize, and annotate. checked September 2026

Updated October 2026

Often compared with

Tools buyers put side by side with Chatsy on our shortlist.

Chatsy vs Capacity Chatsy vs Atomicwork Chatsy vs Intercom Chatsy vs Kustomer

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Know when Chatsy changes

One plain-text email at the start of each month with every verified price change, acquisition and new listing across the directory, including any change to Chatsy. No tracking pixels, unsubscribe in one click.