How much does Mixdesk cost?

Mixdesk is freemium: a free tier covers the basics, and paid plans unlock more. Published pricing: Free; $49/mo.

Which support channels does Mixdesk cover?

Mixdesk handles customer conversations over chat, email, WhatsApp, and social media.

What languages does Mixdesk support?

Mixdesk supports 27+ languages.

Can Mixdesk take actions, or does it only answer questions?

Mixdesk can take actions in connected systems, not just answer questions.

Can I buy Mixdesk without talking to sales?

Yes. You can sign up and start on your own.

What are the best Mixdesk alternatives?

Popular alternatives include Atomicwork, Capacity, and Chatsy.

Mixdesk

AI Agents & Chatbots Help Desk & Ticketing

Shared inbox and AI Agents for global sales and customer support teams.

Best for

Global sales and support teams that want web chat, email, WhatsApp and social in one shared inbox with AI agents answering routine questions in 27+ languages and handing off to people, starting on a free inbox plan and moving to $49 a month.

Look elsewhere if

You need voice, integrations with an existing help desk or CRM, or any compliance coverage: none of those are among Mixdesk's verified facts.

Pricing: Freemium from Free; $49/mo
Free trial: Free plan
How you buy: Self-serve signup
Company: Product of Beautiful Interaction International Co., Limited (Meiqia), private
Channels: Chat, Email, WhatsApp, Social
Languages: 27+ languages

Mixdesk brings web chat, email and messaging conversations into a shared workspace for global sales and support teams. Teammates can share conversation history, assign conversations and hand customer enquiries to the right person. AI Agents can answer routine questions using business knowledge and hand conversations to human teammates when needed. Mixdesk supports multilingual customer conversations. A free inbox plan is available; AI Agent features are offered on paid plans. See the official pricing page for current plans and usage limits.

Key features

Shared inbox
AI Agents using business knowledge
Conversation assignment and human handoff
Multilingual customer conversations

What the AI can do

Takes actions, not just answers. Mixdesk can complete tasks in your other systems.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

KCEX: 90% AI independent-resolution rate at 10,000+ daily conversations Source
RIPPA: 80 staff hours saved per week; 93% contact-detail capture rate Source

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Frequently asked questions

Who is Mixdesk best for?: Global sales and support teams that want web chat, email, WhatsApp and social in one shared inbox with AI agents answering routine questions in 27+ languages and handing off to people, starting on a free inbox plan and moving to $49 a month. Look elsewhere if you need voice, integrations with an existing help desk or CRM, or any compliance coverage: none of those are among Mixdesk's verified facts.
How much does Mixdesk cost?: Mixdesk is freemium: a free tier covers the basics, and paid plans unlock more. Published pricing: Free; $49/mo. Compare pricing across all listed tools →
Which support channels does Mixdesk cover?: Mixdesk handles customer conversations over chat, email, WhatsApp, and social media.
What languages does Mixdesk support?: Mixdesk supports 27+ languages.
Can Mixdesk take actions, or does it only answer questions?: Mixdesk can take actions in connected systems, not just answer questions.
Does Mixdesk have a free trial?: Yes: Free plan.
Can I buy Mixdesk without talking to sales?: Yes. You can sign up and start on your own.
What are the best Mixdesk alternatives?: Popular alternatives include Atomicwork, Capacity, and Chatsy. See all Mixdesk alternatives →

Sources for the facts on this page

Pricing page: mixdesk.com Monthly price: $199 checked September 2026
Free trial: mixdesk.com Free - $0/month checked September 2026
How you buy: mixdesk.com Every new workspace automatically receives a 3-day trial with Expert-level capabilities, 1,000 conversations, 100 translation characters and 100 gifted AI messages. checked September 2026
Starting price: mixdesk.com essential ... $49 /month billed monthly checked September 2026
Channels: mixdesk.com It brings WhatsApp, Instagram, Messenger, TikTok, LINE, Telegram, web chat and email into one shared inbox, adds the Mixdesk AI Agent, which provides multilingual replies checked September 2026
AI takes actions: mixdesk.com Look up orders, check inventory, update contacts via connected tools checked September 2026
Calculator pricing: mixdesk.com Monthly price: $49 checked October 2026
Company: mixdesk.com Beautiful Interaction International Co., Limited checked October 2026

Updated October 2026

Often compared with

Tools buyers put side by side with Mixdesk on our shortlist.

Mixdesk vs Forethought Mixdesk vs Kustomer Mixdesk vs Ada Mixdesk vs Sierra AI

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Know when Mixdesk changes

One plain-text email at the start of each month with every verified price change, acquisition and new listing across the directory, including any change to Mixdesk. No tracking pixels, unsubscribe in one click.