How much does Bland AI cost?

Bland AI is a paid product. The listed starting price is $0.14/min.

What does Bland AI integrate with?

Bland AI integrates with Twilio, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, RingCentral, Vonage, Microsoft Teams, Salesforce, HubSpot, Cal.com, Calendly, Slack, Zapier, Make, WhatsApp, and iMessage.

What compliance standards does Bland AI meet?

Based on the vendor's own security and trust pages, Bland AI claims SOC 2, HIPAA, GDPR, and PCI DSS compliance.

Is Bland AI HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Bland AI on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Bland AI cover?

Bland AI handles customer conversations over chat, voice, SMS, and WhatsApp.

What languages does Bland AI support?

Bland AI supports 40+ languages.

Can Bland AI take actions, or does it only answer questions?

Bland AI can take actions in connected systems, not just answer questions, including billing & subscription changes and account updates.

Does Bland AI have a free trial?

Yes: Start plan with 2 free credits, no card required.

Can I buy Bland AI without talking to sales?

Yes. You can sign up and start on your own.

What are the best Bland AI alternatives?

Popular alternatives include ASAPP, boost.ai, and CloudTalk.

Bland AI

AI Agents & Chatbots Contact Center & CCaaS Voice & Phone AI

Voice AI platform for phone agents that runs its own speech-to-text, LLM and text-to-speech models, aimed at regulated, high-stakes customer calls.

Best for

Regulated phone operations in healthcare, insurance and financial services that want one vendor running the whole voice stack, with VPC or on-prem deployment and SOC 2, HIPAA and PCI DSS coverage.

Look elsewhere if

You want to choose your own LLM and voice providers, or your support volume is mostly email and chat rather than phone calls.

Pricing: Paid from $0.14/min
Founded: 2023
Free trial: Start plan with 2 free credits, no card required
How you buy: Self-serve signup
Company: Independent, venture-backed
Channels: Chat, Voice, SMS, WhatsApp
Languages: 40+ languages
Data residency: Multi-region cloud with per-call regional pinning; EU data residency available; customer VPC (AWS, GCP, Azure), on-premise and air-gapped deployments
Compliance: SOC 2 HIPAA GDPR PCI DSS
Integrations: Twilio Genesys Five9 NICE CXone Amazon Connect Talkdesk RingCentral Vonage Microsoft Teams Salesforce HubSpot Cal.com Calendly Slack Zapier Make WhatsApp iMessage

Bland (the site brands it simply as Bland) is a platform for building AI phone agents that answer and place calls, and continue the conversation over SMS and web chat. Agents are designed as Conversational Pathways, call tools against your systems mid-conversation (looking up an account, verifying identity, updating a payment date), and warm-transfer to a human with context when they should. The use cases on its site are the unglamorous high-volume ones: IVR replacement, appointment scheduling, after-hours and overflow coverage, identity verification, payments and collections, and patient care coordination. Bland says agents answer in about 200 milliseconds and work in more than 40 languages.

What sets Bland apart is that it owns the whole voice stack. Where most voice-agent platforms stitch together a third-party transcription engine, a frontier LLM and a separate voice provider, Bland runs its own speech-to-text, language model and text-to-speech on its own GPUs. It turns that into a security argument: no third-party AI sub-processor touches the call, guardrails are fine-tuned into model weights rather than prompts, calls can be pinned to a region with EU data on EU GPUs, and deployment options run from Bland's cloud to your own VPC, on-premise hardware or a fully air-gapped install. It claims SOC 2 Type I and II, HIPAA with a BAA, GDPR and PCI DSS. The tradeoff is that you are betting on Bland's models instead of choosing your own.

Isaiah Granet (CEO) and Sobhan Nejad co-founded Bland in San Francisco in 2023, pivoting into voice midway through Y Combinator. It raised a $16 million Series A led by Scale Venture Partners in August 2024 and a $40 million Series B led by Emergence Capital in February 2025, and Fortune reported a $50 million Series C led by Dell Technologies Capital in June 2026. Bland says more than 250 enterprises use it. Published results include Idaho Housing and Finance Association saving $750,000 a year by retiring its IVR, Slash gaining 13 points of CSAT, and Needle resolving 81 percent of pharmacy inventory calls with no human involved.

Pricing is per minute and covers the LLM, transcription and voice in one rate, with telephony billed separately. The Start plan is $0.14/min with no platform fee and no card required; Build is $0.12/min plus a $299/month platform fee with higher limits; Enterprise is contracted to volume and adds VPC or on-prem deployment, SSO, BAAs and forward-deployed engineers. Choose Bland if you run regulated phone operations in healthcare, insurance or financial services and want a single vendor accountable for the whole call. Skip it if you want to pick your own LLM and voice vendors, or if your support is mostly email and chat.

Key features

Self-hosted STT, LLM and TTS models
Conversational Pathways agent builder
IVR replacement and warm transfers
VPC, on-prem and air-gapped deployment
Per-call regional data pinning

What the AI can do

Takes actions, not just answers. Bland AI can complete tasks in your other systems: Billing & subscription changes Account updates
Hands off to a human with the conversation context when it cannot resolve an issue.
Fixed model: the vendor chooses the underlying LLM.

Visit Bland AI →

See the best Bland AI alternatives →

Frequently asked questions

Who is Bland AI best for?: Regulated phone operations in healthcare, insurance and financial services that want one vendor running the whole voice stack, with VPC or on-prem deployment and SOC 2, HIPAA and PCI DSS coverage. Look elsewhere if you want to choose your own LLM and voice providers, or your support volume is mostly email and chat rather than phone calls.
How much does Bland AI cost?: Bland AI is a paid product. The listed starting price is $0.14/min. Compare pricing across all listed tools →
What does Bland AI integrate with?: Bland AI integrates with Twilio, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, RingCentral, Vonage, Microsoft Teams, Salesforce, HubSpot, Cal.com, Calendly, Slack, Zapier, Make, WhatsApp, and iMessage.
What compliance standards does Bland AI meet?: Based on the vendor's own security and trust pages, Bland AI claims SOC 2, HIPAA, GDPR, and PCI DSS compliance. See how that compares across vendors →
Is Bland AI HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Bland AI on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Bland AI cover?: Bland AI handles customer conversations over chat, voice, SMS, and WhatsApp.
What languages does Bland AI support?: Bland AI supports 40+ languages.
Can Bland AI take actions, or does it only answer questions?: Bland AI can take actions in connected systems, not just answer questions, including billing & subscription changes and account updates.
Does Bland AI have a free trial?: Yes: Start plan with 2 free credits, no card required.
Can I buy Bland AI without talking to sales?: Yes. You can sign up and start on your own.
When was Bland AI founded?: Bland AI was founded in 2023.
What are the best Bland AI alternatives?: Popular alternatives include ASAPP, boost.ai, and CloudTalk. See all Bland AI alternatives →

Sources for the facts on this page

Pricing model: bland.ai One per-minute rate covers the language model, speech-to-text, text-to-speech, and telephony. checked October 2026
Starting price: bland.ai $0.14 /min $0 platform fee. No card required. checked October 2026
How you buy: bland.ai Sign up on the Start plan and you get two credits plus an inbound number valued at $15/month, with no card required. checked October 2026
Founded year: fortune.com Bland, the San Francisco voice AI company Granet co-founded in 2023 with Sobhan Nejad checked October 2026
Founded year: bland.ai In 2023, we pivoted mid-YC into a category nobody believed in. checked October 2026
Channels: bland.ai Deploy them on phone, SMS, and web, and connect them to any system. checked October 2026
Channels: bland.ai WhatsApp Messaging checked October 2026
Compliance: bland.ai Yes. SOC 2 Type I and Type II, HIPAA-eligible with a signed BAA, GDPR, and PCI DSS. checked October 2026
Data residency: bland.ai EU data residency available, configurable per customer … Runs inside your AWS, GCP, or Azure VPC. No data egress. checked October 2026
Languages: bland.ai Bland supports 40+ languages natively, with real-time translation available in 23 of them. checked October 2026
Company: bland.ai We are pleased to announce the successful closing of our $40 million Series B funding round, bringing total funding to $65 million. checked October 2026
AI actions: bland.ai Caller asks to change autopay date 00:06 Tool · lookup_account 00:09 Authenticate identity using SSN 00:12 Tool · update_autopay checked October 2026
Human handoff: bland.ai handle routine requests end to end, and route edge cases to humans with full context checked October 2026
Choice of LLM: bland.ai The only voice AI that runs entirely on its own models checked October 2026
AI takes actions: bland.ai 00:09 Authenticate identity using SSN 00:12 Tool · update_autopay checked October 2026
Free trial: bland.ai Sign up on the Start plan and you get two credits plus an inbound number valued at $15/month, with no card required. checked October 2026

Updated October 2026

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