How much does Vapi cost?

Vapi is a paid product. The listed starting price is $0.05/min + provider costs.

What does Vapi integrate with?

Vapi integrates with Twilio, Vonage, Telnyx, Deepgram, ElevenLabs, PlayHT, OpenAI, and Anthropic.

What compliance standards does Vapi meet?

Based on the vendor's own security and trust pages, Vapi claims SOC 2, HIPAA, and PCI DSS compliance.

Is Vapi HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Vapi on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Vapi cover?

Vapi handles customer conversations over voice.

Can Vapi take actions, or does it only answer questions?

Vapi can take actions in connected systems, not just answer questions, including custom API actions.

Can I buy Vapi without talking to sales?

Yes. You can sign up and start on your own. Minimum commitment: $999/mo minimum (Pro support plan).

What are the best Vapi alternatives?

Popular alternatives include Aircall, ASAPP, and Auto-Respond.

Vapi

AI Agents & Chatbots Voice & Phone AI

Developer-first API platform for building voice AI agents, orchestrating your choice of speech, LLM, and telephony providers.

Best for

Developers and agencies that want to build custom voice agents by wiring their own choice of speech, LLM, voice and telephony providers through one API, at a published $0.05 per minute plus provider costs, with free credits, US or EU hosting and SOC 2, HIPAA and PCI DSS coverage.

Look elsewhere if

You want a finished support product or anything beyond voice: Vapi is infrastructure, voice-only, and its integrations are speech, model and telephony providers rather than help desks.

Pricing: Paid from $0.05/min + provider costs
Founded: 2020
Free trial: $5 free credits
How you buy: Self-serve signup
Minimum commitment: $999/mo minimum (Pro support plan)
Company: Independent, venture-backed $72M raised; latest: Series B, $50M (May 2026)
Channels: Voice
Languages: 40+ languages
Data residency: US, EU
Compliance: SOC 2 HIPAA PCI DSS
Integrations: Twilio Vonage Telnyx Deepgram ElevenLabs PlayHT OpenAI Anthropic

Vapi is a developer platform for voice AI agents. Rather than selling a finished support bot, it sells the orchestration layer: an API and SDKs that wire together speech-to-text (Deepgram and others), any major LLM (OpenAI, Anthropic), text-to-speech (ElevenLabs, PlayHT, Cartesia), and telephony (Twilio, Vonage, Telnyx) into a low latency phone agent. Support teams meet Vapi indirectly, as the engine behind custom-built inbound support lines, appointment desks, and agencies' white label voice products.

Founders Jordan Dearsley and Nikhil Gupta went through Y Combinator in 2021 with a productivity app called Superpowered, then pivoted to voice infrastructure in 2023 after Dearsley built himself an AI phone bot to think out loud with. It worked: Vapi reports over a million developers and a billion calls handled. It raised a $20 million Series A led by Bessemer in December 2024, then a $50 million Series B in May 2026 at a $500 million valuation, roughly $72 million total. Amazon chose Vapi for its Ring division after evaluating over 40 rivals.

Pricing starts at $0.05 per minute for the platform itself, with SMS at $0.005 per message. Provider costs (speech, LLM, voice, telephony) are passed through at cost, or drop to zero if you bring your own API keys. Realistic all in costs run $0.07 to $0.25 per minute. Ten concurrent calls are included, extra lines cost $10 monthly, and compliance add-ons are priced like enterprise software: HIPAA at $2,000 monthly, zero data retention at $1,000 monthly.

Choose Vapi if you have engineers and want maximum control over every layer of a support voice agent, with the freedom to swap providers as models improve. Skip it if nobody on your team writes code, or you want a vendor accountable for resolution rates rather than infrastructure.

Key features

Provider-agnostic voice orchestration
Bring your own API keys
Sub-second latency call handling
Tool calling and workflows
Web and phone SDKs

What the AI can do

Takes actions, not just answers. Vapi can complete tasks in your other systems: Custom API actions
Hands off to a human with the conversation context when it cannot resolve an issue.
Choice of LLM: you can pick or bring the model provider.

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

Amazon Ring: 100% of inbound support volume runs through Vapi, live in two weeks Source, 2026
Spring Venture Group: Medicare conversions up 25% with voice AI Source

Visit Vapi →

See the best Vapi alternatives →

What does Vapi cost? →

Frequently asked questions

Who is Vapi best for?: Developers and agencies that want to build custom voice agents by wiring their own choice of speech, LLM, voice and telephony providers through one API, at a published $0.05 per minute plus provider costs, with free credits, US or EU hosting and SOC 2, HIPAA and PCI DSS coverage. Look elsewhere if you want a finished support product or anything beyond voice: Vapi is infrastructure, voice-only, and its integrations are speech, model and telephony providers rather than help desks.
How much does Vapi cost?: Vapi is a paid product. The listed starting price is $0.05/min + provider costs. Compare pricing across all listed tools →
What does Vapi integrate with?: Vapi integrates with Twilio, Vonage, Telnyx, Deepgram, ElevenLabs, PlayHT, OpenAI, and Anthropic.
What compliance standards does Vapi meet?: Based on the vendor's own security and trust pages, Vapi claims SOC 2, HIPAA, and PCI DSS compliance. See how that compares across vendors →
Is Vapi HIPAA compliant?: Yes. The vendor advertises HIPAA compliance for Vapi on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Vapi cover?: Vapi handles customer conversations over voice.
What languages does Vapi support?: Vapi supports 40+ languages.
Can Vapi take actions, or does it only answer questions?: Vapi can take actions in connected systems, not just answer questions, including custom API actions.
Does Vapi have a free trial?: Yes: $5 free credits.
Can I buy Vapi without talking to sales?: Yes. You can sign up and start on your own. Minimum commitment: $999/mo minimum (Pro support plan).
When was Vapi founded?: Vapi was founded in 2020.
What are the best Vapi alternatives?: Popular alternatives include Aircall, ASAPP, and Auto-Respond. See all Vapi alternatives →

Sources for the facts on this page

Pricing page: vapi.ai Pre-paid, $0.05/min Vapi hosting. checked September 2026
AI takes actions: docs.vapi.ai Tool Type: Select Function tool for custom API integrations checked September 2026
Human handoff: docs.vapi.ai Warm Transfer with Summary | warm-transfer-say-summary | Speaks a generated conversation summary to the destination before connecting. checked September 2026
Choice of LLM: docs.vapi.ai You can bring your own API keys to Vapi. ... Choose the provider and model in the assistant's model configuration. checked September 2026
AI actions: docs.vapi.ai Tool Type: Select Function tool for custom API integrations checked September 2026
Free trial: vapi.ai Get started for free, and then pay only for the minutes that run ... $5 free credits to get you started checked September 2026
How you buy: vapi.ai Start on usage only, or add a success package from day one. No minimum minutes required. checked September 2026
Company: vapi.ai Today we're announcing our $50M Series B, led by Peak XV, with participation from YC, M12 (Microsoft's Venture Fund), Kleiner Perkins, and our earlier investors. checked September 2026
Total funding: vapi.ai It brings our total funding to $72M. checked September 2026
Latest funding: vapi.ai Jordan Dearsley • May 12, 2026 ... Today we're announcing our $50M Series B, led by Peak XV checked September 2026
Languages: docs.vapi.ai Version 2 supports 40+ languages and defaults to automatic language detection checked September 2026
Minimum commitment: vapi.ai $999/mo minimum checked October 2026
Pricing model: vapi.ai $0 to start Pre-paid, $0.05/min Vapi hosting. Models pass-through at cost checked October 2026
Starting price: vapi.ai Pre-paid, $0.05/min Vapi hosting. Models pass-through at cost checked October 2026
Channels: vapi.ai Build, deploy, and improve voice agents as fast as you ship. checked October 2026
Compliance: vapi.ai SOC 2, HIPAA, and PCI compliant Build agents that meet the standards your business runs on. checked October 2026
Data residency: security.vapi.ai Soniox is available for customers using our US and EU deployments checked October 2026

Updated October 2026

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