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AI support that answers and ships the fix. Helpin: one workspace for support, projects, CRM & docs. AI agents answer tickets, ship fixes, and follow up from shared customer history. Self-host free or Cloud.

Pricing

Freemium from Free self-hosted; Cloud from $79/mo

Founded

2026

Integrations

GitHub GitLab MCP OpenAI Anthropic OpenRouter email live chat widget

Helpin brings support, project management, CRM, meeting notes, and a knowledge base into one workspace so your team and AI agents share the same customer history. Echo answers chat and email from docs and past conversations; planning and coding agents turn reports into tasks and pull requests; Quill drafts help-center updates; Beacon prepares CRM follow-ups. You choose which tools each agent can use and which actions need approval. Open source under AGPL-3.0: self-host the Community edition with your own AI keys, or use Helpin Cloud with included AI usage and no per-seat fees. Built for product-led SaaS teams that want agents that finish work, not just draft replies.

Key features

• Shared inbox for chat & email with AI agent Echo
• Ticket-to-task-to-pull-request with planning and coding agents (GitHub/GitLab)
• CRM and meeting summaries with Beacon follow-ups
• Knowledge base with Quill drafting help-center updates
• Per-agent tool permissions, MCP connections and approval gates
• Open source (AGPL-3.0), self-host or Cloud

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Frequently asked questions

How much does Helpin cost?

Helpin is freemium: a free tier covers the basics, and paid plans unlock more. Published pricing: Free self-hosted; Cloud from $79/mo. Compare pricing across all listed tools →

What does Helpin integrate with?

Helpin integrates with GitHub, GitLab, MCP, OpenAI, Anthropic, OpenRouter, email, and live chat widget.

When was Helpin founded?

Helpin was founded in 2026.

Updated October 2026