Retell AI

AI Agents & Chatbots Voice & Phone AI

Self-serve platform for building, testing, and monitoring AI phone agents, priced per minute with published component costs.

Best for

Developers and operations teams that want to build their own AI phone agents from interchangeable speech, LLM, voice and telephony parts, with published per-minute pricing from $0.07, free starting credits, 55 languages, US hosting and SOC 2, HIPAA and GDPR coverage.

Look elsewhere if

You want a finished support agent or a help desk integration out of the box: Retell is a builder's platform, and its verified integrations are telephony, automation and scheduling tools rather than ticketing systems.

Pricing
Paid from $0.07/min
Founded
2023
Free trial
Free credits ($10) on pay-as-you-go
How you buy
Self-serve signup
Minimum commitment
No minimum, no contract (pay as you go)
Company
Independent, venture-backed $4.6M (as of Aug 2024) raised; latest: Seed, $4.6M (August 2024)
Channels
Chat, Voice, SMS
Languages
55 languages
Data residency
US
Compliance
SOC 2 HIPAA GDPR ISO 27001
Integrations
Twilio Vonage Telnyx Cal.com n8n Make GoHighLevel HubSpot

Retell AI is a platform for building AI phone agents that answer and place calls. You compose an agent from interchangeable parts: a speech-to-text layer, your choice of LLM, a voice from providers like ElevenLabs, and telephony via Twilio, Vonage, Telnyx, or your own SIP trunk. The platform handles the hard real time bits, interruption handling, latency, call transfer, and IVR navigation, and adds testing, monitoring, and post call analysis aimed squarely at contact center and front desk workloads.

The company came out of Y Combinator's Winter 2024 batch, founded in 2023, with Evie Wang among the cofounders. It grew unusually fast for a seed stage company: a $4.6 million seed led by Alt Capital in September 2024 arrived alongside a reported $3 million in annual revenue within months of launch. Named customers include telehealth company Ro, plus BPOs and contact center operators.

Pricing is published and usage based, which is refreshingly rare. Retell quotes $0.07 to $0.31 per minute all in, depending on your voice and model choices, with components itemized: text-to-speech from $0.015 per minute, LLM costs from $0.003 to $0.16 per minute, US telephony around $0.015 per minute. Every account includes 20 concurrent calls, extra concurrency is $8 per line monthly, phone numbers cost $2 monthly, and new accounts get $10 in free credits. Enterprise plans with dedicated infrastructure are custom.

Choose Retell if you have some technical ability, want a working phone agent this week, and value published per minute economics you can model before committing. Its contact center tilt (batch calling, warm transfer, IVR traversal) makes it a natural fit for support lines. Look elsewhere if you want a fully managed enterprise deployment with a vendor doing the tuning, or a pure no-code experience for a non-technical team.

Key features

What the AI can do

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

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Frequently asked questions

Who is Retell AI best for?
Developers and operations teams that want to build their own AI phone agents from interchangeable speech, LLM, voice and telephony parts, with published per-minute pricing from $0.07, free starting credits, 55 languages, US hosting and SOC 2, HIPAA and GDPR coverage. Look elsewhere if you want a finished support agent or a help desk integration out of the box: Retell is a builder's platform, and its verified integrations are telephony, automation and scheduling tools rather than ticketing systems.
How much does Retell AI cost?
Retell AI is a paid product. The listed starting price is $0.07/min. Compare pricing across all listed tools →
What does Retell AI integrate with?
Retell AI integrates with Twilio, Vonage, Telnyx, Cal.com, n8n, Make, GoHighLevel, and HubSpot.
What compliance standards does Retell AI meet?
Based on the vendor's own security and trust pages, Retell AI claims SOC 2, HIPAA, GDPR, and ISO 27001 compliance. See how that compares across vendors →
Is Retell AI HIPAA compliant?
Yes. The vendor advertises HIPAA compliance for Retell AI on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Retell AI cover?
Retell AI handles customer conversations over chat, voice, and SMS.
What languages does Retell AI support?
Retell AI supports 55 languages.
Can Retell AI take actions, or does it only answer questions?
Retell AI can take actions in connected systems, not just answer questions, including bookings & scheduling.
Does Retell AI have a free trial?
Yes: Free credits ($10) on pay-as-you-go.
Can I buy Retell AI without talking to sales?
Yes. You can sign up and start on your own. Minimum commitment: No minimum, no contract (pay as you go).
When was Retell AI founded?
Retell AI was founded in 2023.
What are the best Retell AI alternatives?
Popular alternatives include Aircall, ASAPP, and Auto-Respond. See all Retell AI alternatives →

Listing history

Updates to the facts on this page, from vendor changes and our own re-checks.

Sources for the facts on this page

Updated October 2026

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