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AI Agents & Chatbots Voice & Phone AI

Self-serve platform for building, testing, and monitoring AI phone agents, priced per minute with published component costs.

Pricing

Paid from $0.07/min

Founded

2023

Channels

Chat, Voice, SMS

Compliance

SOC 2 HIPAA GDPR

Integrations

Twilio Vonage Telnyx Cal.com n8n Make GoHighLevel HubSpot custom SIP trunking

Retell AI is a platform for building AI phone agents that answer and place calls. You compose an agent from interchangeable parts: a speech-to-text layer, your choice of LLM, a voice from providers like ElevenLabs, and telephony via Twilio, Vonage, Telnyx, or your own SIP trunk. The platform handles the hard real time bits, interruption handling, latency, call transfer, and IVR navigation, and adds testing, monitoring, and post call analysis aimed squarely at contact center and front desk workloads.

The company came out of Y Combinator's Winter 2024 batch, founded in 2023, with Evie Wang among the cofounders. It grew unusually fast for a seed stage company: a $4.6 million seed led by Alt Capital in September 2024 arrived alongside a reported $3 million in annual revenue within months of launch. Named customers include telehealth company Ro, plus BPOs and contact center operators.

Pricing is published and usage based, which is refreshingly rare. Retell quotes $0.07 to $0.31 per minute all in, depending on your voice and model choices, with components itemized: text-to-speech from $0.015 per minute, LLM costs from $0.003 to $0.16 per minute, US telephony around $0.015 per minute. Every account includes 20 concurrent calls, extra concurrency is $8 per line monthly, phone numbers cost $2 monthly, and new accounts get $10 in free credits. Enterprise plans with dedicated infrastructure are custom.

Choose Retell if you have some technical ability, want a working phone agent this week, and value published per minute economics you can model before committing. Its contact center tilt (batch calling, warm transfer, IVR traversal) makes it a natural fit for support lines. Look elsewhere if you want a fully managed enterprise deployment with a vendor doing the tuning, or a pure no-code experience for a non-technical team.

Key features

• Composable voice agent stack
• Per-second usage billing
• Warm transfer and IVR navigation
• Batch outbound calling
• Call monitoring and analysis

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Frequently asked questions

How much does Retell AI cost?

Retell AI is a paid product. The listed starting price is $0.07/min. Compare pricing across all listed tools →

What does Retell AI integrate with?

Retell AI integrates with Twilio, Vonage, Telnyx, Cal.com, n8n, Make, GoHighLevel, HubSpot, and custom SIP trunking.

What compliance standards does Retell AI meet?

Based on the vendor's own security and trust pages, Retell AI claims SOC 2, HIPAA, and GDPR compliance. See how that compares across vendors →

Is Retell AI HIPAA compliant?

Yes. The vendor advertises HIPAA compliance for Retell AI on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.

Which support channels does Retell AI cover?

Retell AI handles customer conversations over chat, voice, and SMS.

When was Retell AI founded?

Retell AI was founded in 2023.

What are the best Retell AI alternatives?

Popular alternatives include boost.ai, Cognigy, and Hyro. See all Retell AI alternatives →

Updated August 2026

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