Rezolve.ai

AI Agents & Chatbots Internal IT & Employee Support

Agentic AI service desk for IT, HR, and finance support, built Microsoft Teams first with Slack supported and no-code agent studios.

Best for

IT, HR and shared-services teams, especially in public sector and education, that run on Microsoft Teams and want an agentic service desk with no-code studios, voice through VoiceIQ, their own choice of LLM and SOC 2, HIPAA, GDPR and ISO 27001 coverage, on ServiceNow, Jira, Okta or Workday.

Look elsewhere if

Slack is your primary channel or you want customer-facing support or a published price: Rezolve.ai is Teams-first, employee-facing and quote-priced, so ask to see the Slack experience on a demo before assuming parity.

Pricing
Paid from Custom
Founded
2017
How you buy
Sales-led (demo first)
Minimum commitment
Multi-year contract (typically 2 to 3 years)
Company
Independent, venture-backed latest: Series A, $11M (February 2023)
Channels
Chat, Email, Voice
Compliance
SOC 2 HIPAA GDPR ISO 27001
Integrations
Microsoft Teams Slack ServiceNow Jira Microsoft Entra ID Okta Workday

Rezolve.ai is an enterprise agentic AI platform for autonomous IT, HR and FinOps support, and it is specific about what it is not: a general-purpose AI platform pointed at service desks, but a product purpose-built for IT, HR and shared services. It claims 55 to 85 percent ticket auto-resolution by eliminating L1 and L2 activity, using multi-agent orchestration to run whole workflows rather than answer single questions. The building blocks are a no-code Agentic Studio and Creator Studio, AI knowledge management on a proprietary agentic RAG approach, advanced logic and scripting, an automation marketplace of prebuilt workflows, and real-time dashboards.

Channel support is multimodal, covering voice through VoiceIQ as well as text and vision, and the platform ships prebuilt integrations with the major ITSM suites, knowledge management systems and enterprise SaaS. Worth knowing before you shortlist it: the product leads with Microsoft Teams throughout its own documentation and positions itself as a Teams-native service desk, with Slack supported alongside. If Slack is your primary channel, ask to see that experience specifically on a demo rather than assuming parity.

Saurabh Kumar, Manish Sharma and Kumar V S founded the company in 2017, and it has raised roughly $13.5 million across three rounds including an $11 million Series A. Its customer base skews public sector, education and mid-market rather than Fortune 500: Patelco Credit Union, AC Transit, Lightbridge Academy, SUNY, the City of Auburn, the NYC Department of Buildings, HPE Aruba Networking, the Minnesota Timberwolves and BW Offshore. It cites recognition from Gartner, Forrester and Everest Group, and a 4.8 out of 5 G2 rating.

Pricing is quote-based, though Rezolve's own FAQ is more forthcoming than most about the shape of it: the model has two components, end-user pricing plus a smaller agent price, with desktop automation priced separately by the number of desktop agents deployed. The company recommends a two-year term on contracts above $10,000 to lock pricing, and says features added during the term are included at no extra cost. Choose Rezolve.ai if you are a Microsoft Teams organisation, particularly in government, education, healthcare or financial services, and want deep automation rather than a knowledge bot. Skip it if you are Slack-first, or if you want published pricing before a sales conversation.

Key features

What the AI can do

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

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Frequently asked questions

Who is Rezolve.ai best for?
IT, HR and shared-services teams, especially in public sector and education, that run on Microsoft Teams and want an agentic service desk with no-code studios, voice through VoiceIQ, their own choice of LLM and SOC 2, HIPAA, GDPR and ISO 27001 coverage, on ServiceNow, Jira, Okta or Workday. Look elsewhere if slack is your primary channel or you want customer-facing support or a published price: Rezolve.ai is Teams-first, employee-facing and quote-priced, so ask to see the Slack experience on a demo before assuming parity.
How much does Rezolve.ai cost?
Rezolve.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does Rezolve.ai integrate with?
Rezolve.ai integrates with Microsoft Teams, Slack, ServiceNow, Jira, Microsoft Entra ID, Okta, and Workday.
What compliance standards does Rezolve.ai meet?
Based on the vendor's own security and trust pages, Rezolve.ai claims SOC 2, HIPAA, GDPR, and ISO 27001 compliance. See how that compares across vendors →
Is Rezolve.ai HIPAA compliant?
Yes. The vendor advertises HIPAA compliance for Rezolve.ai on its own site. Confirm the specifics, such as whether a business associate agreement (BAA) is offered, with the vendor before you buy.
Which support channels does Rezolve.ai cover?
Rezolve.ai handles customer conversations over chat, email, and voice.
Can Rezolve.ai take actions, or does it only answer questions?
Rezolve.ai can take actions in connected systems, not just answer questions, including bookings & scheduling, password & access resets, and ticket routing & tagging.
Can I buy Rezolve.ai without talking to sales?
No. Access starts with a demo or a conversation with sales. Minimum commitment: Multi-year contract (typically 2 to 3 years).
When was Rezolve.ai founded?
Rezolve.ai was founded in 2017.
What are the best Rezolve.ai alternatives?
Popular alternatives include Atomicwork, ClearFeed, and Espressive Barista. See all Rezolve.ai alternatives →
Sources for the facts on this page

Updated October 2026

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