AI Agents & Chatbots Internal IT & Employee Support
Agentic AI service desk for IT, HR, and finance support, built Microsoft Teams first with Slack supported and no-code agent studios.
IT, HR and shared-services teams, especially in public sector and education, that run on Microsoft Teams and want an agentic service desk with no-code studios, voice through VoiceIQ, their own choice of LLM and SOC 2, HIPAA, GDPR and ISO 27001 coverage, on ServiceNow, Jira, Okta or Workday.
Slack is your primary channel or you want customer-facing support or a published price: Rezolve.ai is Teams-first, employee-facing and quote-priced, so ask to see the Slack experience on a demo before assuming parity.
Rezolve.ai is an enterprise agentic AI platform for autonomous IT, HR and FinOps support, and it is specific about what it is not: a general-purpose AI platform pointed at service desks, but a product purpose-built for IT, HR and shared services. It claims 55 to 85 percent ticket auto-resolution by eliminating L1 and L2 activity, using multi-agent orchestration to run whole workflows rather than answer single questions. The building blocks are a no-code Agentic Studio and Creator Studio, AI knowledge management on a proprietary agentic RAG approach, advanced logic and scripting, an automation marketplace of prebuilt workflows, and real-time dashboards.
Channel support is multimodal, covering voice through VoiceIQ as well as text and vision, and the platform ships prebuilt integrations with the major ITSM suites, knowledge management systems and enterprise SaaS. Worth knowing before you shortlist it: the product leads with Microsoft Teams throughout its own documentation and positions itself as a Teams-native service desk, with Slack supported alongside. If Slack is your primary channel, ask to see that experience specifically on a demo rather than assuming parity.
Saurabh Kumar, Manish Sharma and Kumar V S founded the company in 2017, and it has raised roughly $13.5 million across three rounds including an $11 million Series A. Its customer base skews public sector, education and mid-market rather than Fortune 500: Patelco Credit Union, AC Transit, Lightbridge Academy, SUNY, the City of Auburn, the NYC Department of Buildings, HPE Aruba Networking, the Minnesota Timberwolves and BW Offshore. It cites recognition from Gartner, Forrester and Everest Group, and a 4.8 out of 5 G2 rating.
Pricing is quote-based, though Rezolve's own FAQ is more forthcoming than most about the shape of it: the model has two components, end-user pricing plus a smaller agent price, with desktop automation priced separately by the number of desktop agents deployed. The company recommends a two-year term on contracts above $10,000 to lock pricing, and says features added during the term are included at no extra cost. Choose Rezolve.ai if you are a Microsoft Teams organisation, particularly in government, education, healthcare or financial services, and want deep automation rather than a knowledge bot. Skip it if you are Slack-first, or if you want published pricing before a sales conversation.
Outcomes named customers have reported, as published by the vendor or the customer.
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A firm number, one call away.checked September 2026
Reset passwords (Okta / Entra ID), raise tickets (Rezolve · ServiceNow · Jira), book meetings (Calendly)checked September 2026
Seamless transfer via Teams CCaaS with a full context briefing and voicemail fallbackchecked September 2026
A fixed annual fee with your own LLM, or per agent run with ours: your choice, revisited yearly.checked September 2026
reset a password, unlock an account, provision software, onboard a hirechecked September 2026
Rezolve.ai, an AI-powered employee service desk provider headquartered in Dublin, California, has closed an $11 million Series A funding round led by SIG Venture Capitalchecked September 2026
has closed an $11 million Series A funding round led by SIG Venture Capital, with participation from Exfinity Venture Partners and existing investors 9Unicorns and Tri-Valley Ventures.checked September 2026
has closed around $11 million in Series A funding led by the SIG Venture Capitalchecked October 2026
We typically write two- to three-year contracts.checked October 2026
Employees ask Sidekick, the AI front door on Microsoft Teams, Slack, email, web and phone.checked October 2026
You pay for people , not usage. Two inputs set your number: how many employees, and how many people work tickets.checked October 2026
Get pricing for your organization One 30-minute scoping call. You leave with a firm all-in number, typically within 48 hours.checked October 2026
One scoping call later, you have a single all-in figure: license, implementation, migration, training, and support.checked October 2026
Updated October 2026
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