AI Agents & Chatbots Internal IT & Employee Support
Agentic AI service desk for IT, HR, and finance support, built Microsoft Teams first with Slack supported and no-code agent studios.
Rezolve.ai is an enterprise agentic AI platform for autonomous IT, HR and FinOps support, and it is specific about what it is not: a general-purpose AI platform pointed at service desks, but a product purpose-built for IT, HR and shared services. It claims 55 to 85 percent ticket auto-resolution by eliminating L1 and L2 activity, using multi-agent orchestration to run whole workflows rather than answer single questions. The building blocks are a no-code Agentic Studio and Creator Studio, AI knowledge management on a proprietary agentic RAG approach, advanced logic and scripting, an automation marketplace of prebuilt workflows, and real-time dashboards.
Channel support is multimodal, covering voice through VoiceIQ as well as text and vision, and the platform ships prebuilt integrations with the major ITSM suites, knowledge management systems and enterprise SaaS. Worth knowing before you shortlist it: the product leads with Microsoft Teams throughout its own documentation and positions itself as a Teams-native service desk, with Slack supported alongside. If Slack is your primary channel, ask to see that experience specifically on a demo rather than assuming parity.
Saurabh Kumar, Manish Sharma and Kumar V S founded the company in 2017, and it has raised roughly $13.5 million across three rounds including an $11 million Series A. Its customer base skews public sector, education and mid-market rather than Fortune 500: Patelco Credit Union, AC Transit, Lightbridge Academy, SUNY, the City of Auburn, the NYC Department of Buildings, HPE Aruba Networking, the Minnesota Timberwolves and BW Offshore. It cites recognition from Gartner, Forrester and Everest Group, and a 4.8 out of 5 G2 rating.
Pricing is quote-based, though Rezolve's own FAQ is more forthcoming than most about the shape of it: the model has two components, end-user pricing plus a smaller agent price, with desktop automation priced separately by the number of desktop agents deployed. The company recommends a two-year term on contracts above $10,000 to lock pricing, and says features added during the term are included at no extra cost. Choose Rezolve.ai if you are a Microsoft Teams organisation, particularly in government, education, healthcare or financial services, and want deep automation rather than a knowledge bot. Skip it if you are Slack-first, or if you want published pricing before a sales conversation.
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Updated August 2026
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