interface.ai

AI Agents & Chatbots Contact Center & CCaaS Voice & Phone AI

Agentic voice and chat AI purpose-built for credit unions and community banks, wired directly into core banking systems.

Best for

Credit unions and community banks that want voice and chat agents wired into Jack Henry, Fiserv, Corelation, FIS or Finastra cores so members can check balances, move money and manage cards without a human, with SOC 2 and ISO 27001 coverage.

Look elsewhere if

You are not a financial institution, or you want published pricing: interface.ai is built around core banking integrations and sells entirely by quote scoped to institution size.

Pricing
Paid from Custom
Founded
2019
Company
Independent, venture-backed $30M raised; latest: $30M round led by Avataar Venture Partners (October 2024)
Channels
Chat, Voice
Languages
100+ languages (voice AI)
Compliance
SOC 2 ISO 27001
Integrations
Jack Henry Symitar Jack Henry SilverLake Fiserv Corelation FIS COCC Finastra

interface.ai sells AI agents purpose built for credit unions and community banks. Its BankGPT platform, launched in late 2025, spans Agentic Voice AI that answers member phone calls, Agentic Chat AI for web and mobile, and Agentic Employee AI that assists staff, all wired into core banking systems so the agents can actually do things: check balances, move money, manage cards, take loan payments. The agents authenticate members and complete transactions rather than just deflecting calls. In 2026 it added Smart Collections, a multi channel collections agent, and a bundled CCaaS offering through the Telarus partner program.

Srinivas Njay and Bruce Kim launched interface.ai in 2019, and Njay's origin story is genuinely charming: his father ran a credit union in India, and the company was built around institutions of that scale. It bootstrapped to more than 100 financial institution customers and tens of millions in annual recurring revenue before taking its first outside money in October 2024, a $30 million round led by Avataar Venture Partners, of which $20 million was equity and $10 million debt. The company says it now handles over 1.5 million conversations a day.

Pricing is entirely quote based. Nothing is published on the site, no tiers, no starting numbers, and deals are scoped to institution size, channels, and integrations. The company markets ROI cases rather than price points, which is common in this space but means you should benchmark against rivals like Posh AI, Glia, and Eltropy, and ask hard questions about one time implementation fees on top of the subscription.

Choose interface.ai if you run a credit union or community bank and want deep, prebuilt core integrations, it claims more than 40 Jack Henry implementations alone, plus voice as the flagship channel. It is a poor fit outside banking, and larger banks with in house AI teams or non financial businesses should look at horizontal platforms instead.

Key features

What the AI can do

Published customer results

Outcomes named customers have reported, as published by the vendor or the customer.

Visit interface.ai →

See the best interface.ai alternatives →

Frequently asked questions

Who is interface.ai best for?
Credit unions and community banks that want voice and chat agents wired into Jack Henry, Fiserv, Corelation, FIS or Finastra cores so members can check balances, move money and manage cards without a human, with SOC 2 and ISO 27001 coverage. Look elsewhere if you are not a financial institution, or you want published pricing: interface.ai is built around core banking integrations and sells entirely by quote scoped to institution size.
How much does interface.ai cost?
interface.ai is a paid product. The vendor does not publish prices, so expect a custom quote from sales. Compare pricing across all listed tools →
What does interface.ai integrate with?
interface.ai integrates with Jack Henry Symitar, Jack Henry SilverLake, Fiserv, Corelation, FIS, COCC, and Finastra.
What compliance standards does interface.ai meet?
Based on the vendor's own security and trust pages, interface.ai claims SOC 2 and ISO 27001 compliance. See how that compares across vendors →
Which support channels does interface.ai cover?
interface.ai handles customer conversations over chat and voice.
What languages does interface.ai support?
interface.ai supports 100+ languages (voice AI).
Can interface.ai take actions, or does it only answer questions?
interface.ai can take actions in connected systems, not just answer questions, including password & access resets.
When was interface.ai founded?
interface.ai was founded in 2019.
What are the best interface.ai alternatives?
Popular alternatives include ASAPP, Bland AI, and boost.ai. See all interface.ai alternatives →
Sources for the facts on this page

Updated October 2026

Similar AI customer support tools

ASAPP

Enterprise contact center AI: GenerativeAgent resolves voice and chat contacts, with humans supervising in the loop. Used by JetBlue and American Airlines.

Bland AI

Voice AI platform for phone agents that runs its own speech-to-text, LLM and text-to-speech models, aimed at regulated, high-stakes customer calls.

boost.ai

Enterprise conversational AI for banks, insurers, and public sector: high accuracy chat and voice automation.

CloudTalk

Cloud call center for SMB sales and support teams, with AI voice agents that answer, resolve or hand off calls on the same queues as your reps.

Cognigy

Support your customers and agents with Cognigy.AI, powered by Generative AI on voice and chat

Crescendo.ai

AI-native CX platform that replaces chatbot, CCaaS, ticketing and QA tools with AI agents plus a managed team, charging when the AI resolves.

Know when interface.ai changes

One plain-text email at the start of each month with every verified price change, acquisition and new listing across the directory, including any change to interface.ai. No tracking pixels, unsubscribe in one click.

Is this your product?

Sign in to claim this listing and keep it up to date, or submit a new product to get more visibility for your AI customer support software.