AI Agents & Chatbots Contact Center & CCaaS Voice & Phone AI
Agentic voice and chat AI purpose-built for credit unions and community banks, wired directly into core banking systems.
Credit unions and community banks that want voice and chat agents wired into Jack Henry, Fiserv, Corelation, FIS or Finastra cores so members can check balances, move money and manage cards without a human, with SOC 2 and ISO 27001 coverage.
You are not a financial institution, or you want published pricing: interface.ai is built around core banking integrations and sells entirely by quote scoped to institution size.
interface.ai sells AI agents purpose built for credit unions and community banks. Its BankGPT platform, launched in late 2025, spans Agentic Voice AI that answers member phone calls, Agentic Chat AI for web and mobile, and Agentic Employee AI that assists staff, all wired into core banking systems so the agents can actually do things: check balances, move money, manage cards, take loan payments. The agents authenticate members and complete transactions rather than just deflecting calls. In 2026 it added Smart Collections, a multi channel collections agent, and a bundled CCaaS offering through the Telarus partner program.
Srinivas Njay and Bruce Kim launched interface.ai in 2019, and Njay's origin story is genuinely charming: his father ran a credit union in India, and the company was built around institutions of that scale. It bootstrapped to more than 100 financial institution customers and tens of millions in annual recurring revenue before taking its first outside money in October 2024, a $30 million round led by Avataar Venture Partners, of which $20 million was equity and $10 million debt. The company says it now handles over 1.5 million conversations a day.
Pricing is entirely quote based. Nothing is published on the site, no tiers, no starting numbers, and deals are scoped to institution size, channels, and integrations. The company markets ROI cases rather than price points, which is common in this space but means you should benchmark against rivals like Posh AI, Glia, and Eltropy, and ask hard questions about one time implementation fees on top of the subscription.
Choose interface.ai if you run a credit union or community bank and want deep, prebuilt core integrations, it claims more than 40 Jack Henry implementations alone, plus voice as the flagship channel. It is a poor fit outside banking, and larger banks with in house AI teams or non financial businesses should look at horizontal platforms instead.
Outcomes named customers have reported, as published by the vendor or the customer.
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Natural, unscripted conversations at the level of a seasoned contact center agent, 24/7, in 100+ languages.checked September 2026
A ChatGPT-like experience in your website and mobile app, answers, forms, and transactions without redirection.checked September 2026
Built smart routing flows to seamlessly transfer members to agents when neededchecked September 2026
Trained the assistant on the credit union's most common use cases, including balance inquiries, transaction history, password resets, and card-related issueschecked September 2026
interface.ai Secures 30M Funding to Become the Most Valuable Agentic AI Company in Bankingchecked September 2026
Bootstrapped since its inception, the company has achieved significant milestones ... interface.ai Secures 30M Fundingchecked September 2026
the successful completion of a funding round led by Avataar Venture Partnerschecked September 2026
Updated October 2026
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