eveningDesk

Agent Assist & Copilots E-commerce Support Help Desk & Ticketing

Email-first support inbox for e-commerce teams, with AI-drafted replies a person approves, WooCommerce order context and a store chat widget.

Best for

Small e-commerce sellers on WooCommerce or Etsy that want a shared support inbox with AI-drafted replies a person approves before sending, from €20 per agent per month.

Look elsewhere if

You run on Shopify, need voice or social channels today, or need compliance certifications: eveningDesk connects to WooCommerce only, lists WhatsApp, Telegram and Instagram as roadmap items, and names no certifications.

Pricing
Paid from €20/agent
How you buy
Self-serve signup
Channels
Email, Chat
Integrations
Gmail Outlook WooCommerce Etsy

eveningDesk is a support workspace for small e-commerce teams. It brings support email from Gmail, Outlook or a custom SMTP inbox into one shared inbox, with ticket assignment, bulk status updates, canned responses and a full audit log. AI drafts replies from order information and store knowledge, and a person edits, verifies and approves every outbound message before it is sent. A WooCommerce connection brings order data in beside each ticket, Etsy notification emails are routed in for prepared replies, and a chat widget embeds on the store with one line of code. Plans start at €20 per agent per month (Lite), with Growth at €60 per agent and custom Enterprise pricing.

Key features

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Frequently asked questions

Who is eveningDesk best for?
Small e-commerce sellers on WooCommerce or Etsy that want a shared support inbox with AI-drafted replies a person approves before sending, from €20 per agent per month. Look elsewhere if you run on Shopify, need voice or social channels today, or need compliance certifications: eveningDesk connects to WooCommerce only, lists WhatsApp, Telegram and Instagram as roadmap items, and names no certifications.
How much does eveningDesk cost?
eveningDesk is a paid product. The listed starting price is €20/agent. Compare pricing across all listed tools →
What does eveningDesk integrate with?
eveningDesk integrates with Gmail, Outlook, WooCommerce, and Etsy.
Which support channels does eveningDesk cover?
eveningDesk handles customer conversations over email and chat.
Can I buy eveningDesk without talking to sales?
Yes. You can sign up and start on your own.
What are the best eveningDesk alternatives?
Popular alternatives include Alhena AI, Chatwoot, and Dixa. See all eveningDesk alternatives →
Sources for the facts on this page

Updated October 2026

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