Agent Assist & Copilots E-commerce Support Help Desk & Ticketing
Email-first support inbox for e-commerce teams, with AI-drafted replies a person approves, WooCommerce order context and a store chat widget.
Small e-commerce sellers on WooCommerce or Etsy that want a shared support inbox with AI-drafted replies a person approves before sending, from €20 per agent per month.
You run on Shopify, need voice or social channels today, or need compliance certifications: eveningDesk connects to WooCommerce only, lists WhatsApp, Telegram and Instagram as roadmap items, and names no certifications.
eveningDesk is a support workspace for small e-commerce teams. It brings support email from Gmail, Outlook or a custom SMTP inbox into one shared inbox, with ticket assignment, bulk status updates, canned responses and a full audit log. AI drafts replies from order information and store knowledge, and a person edits, verifies and approves every outbound message before it is sent. A WooCommerce connection brings order data in beside each ticket, Etsy notification emails are routed in for prepared replies, and a chat widget embeds on the store with one line of code. Plans start at €20 per agent per month (Lite), with Growth at €60 per agent and custom Enterprise pricing.
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Lite: "€20 /agent" with "€1 first month with FIRSTCUSTOMER" coupon code.checked September 2026
€1 first month with FIRSTCUSTOMERchecked September 2026
Embed a chat widget on your store with one line of code.checked October 2026
Updated October 2026
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One plain-text email at the start of each month with every verified price change, acquisition and new listing across the directory, including any change to eveningDesk. No tracking pixels, unsubscribe in one click.
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