Yuma AI pricing (2026)
Yuma AI starts at $14,400/yr (~$1.20/resolution). What you actually pay depends on volume, so this page works the entry price through real support workloads and puts it next to what comparable tools charge.
- Billing model
- Per resolution
- Published price
- $14,400/yr (~$1.20/resolution)
- Per unit
- $1.20
- Vendor page
- Official pricing
What the price covers: Starter plan includes 12,000 resolutions a year
What Yuma AI costs at real volumes
Modelled from Yuma AI's published rates using the same formula as our cost calculator: each scenario assumes voice calls average 4 minutes. These are estimates from public list prices, not quotes, and they ignore discounts and annual commitments.
| Scenario | Conversations/mo | AI-handled | Seats | Estimated monthly | Per conversation |
|---|---|---|---|---|---|
| Small team | 1,000 | 50% | 3 | $600 | $0.60 |
| Mid-size | 5,000 | 60% | 10 | $3,600 | $0.72 |
| High volume | 20,000 | 70% | 30 | $16,800 | $0.84 |
How that compares
We track 12 tools that bill per AI-handled conversation. Vendors call the unit a resolution, a conversation, a ticket or a session, but they are charging for the same event: one interaction the AI handled end to end. Across that set the rate runs from $0.20 to $2, with a median of $0.945. At $1.20, Yuma AI is 10 of 12 cheapest.
Cheaper per unit:
- Kore.ai at $0.20 per session
- Richpanel at $0.20 per conversation
- Freshdesk with Freddy AI at $0.49 per session
- Gemini Enterprise for Customer Experience at $0.50 per session
- HubSpot Breeze at $0.50 per resolution
- Siena AI at $0.90 per ticket
Frequently asked questions
- How much does Yuma AI cost?
- Yuma AI starts at $14,400/yr (~$1.20/resolution). At 5,000 conversations a month with 60% handled by AI and 10 agent seats, that works out to about $3,600 a month.
- Is Yuma AI expensive compared with other AI support tools?
- At $1.20 per unit, Yuma AI ranks 10 of 12 cheapest among the tools we track that bill per AI-handled conversation. Those range from $0.20 to $2, with a median of $0.945.
- How is Yuma AI billed?
- Per resolution. You pay for outcomes rather than seats, so the bill tracks how many conversations the AI closes on its own: cheap while volume is low, and it scales with success rather than headcount.
Prices are the vendor's published list prices as we last verified them (October 2026). Vendors change pricing without notice, so confirm on their pricing page before you budget. We never take payment to change a price or a ranking.
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