Zoom Contact Center pricing (2026)
Zoom Contact Center starts at $69/agent/mo. What you actually pay depends on volume, so this page works the entry price through real support workloads and puts it next to what comparable tools charge.
- Billing model
- Paid
- Published price
- $69/agent/mo
- Per seat
- $69/mo
What Zoom Contact Center costs at real volumes
Modelled from Zoom Contact Center's published rates using the same formula as our cost calculator: each scenario assumes voice calls average 4 minutes. These are estimates from public list prices, not quotes, and they ignore discounts and annual commitments.
| Scenario | Conversations/mo | AI-handled | Seats | Estimated monthly | Per conversation |
|---|---|---|---|---|---|
| Small team | 1,000 | 50% | 3 | $207 | $0.207 |
| Mid-size | 5,000 | 60% | 10 | $690 | $0.138 |
| High volume | 20,000 | 70% | 30 | $2,070 | $0.104 |
Seat pricing in context
Zoom Contact Center charges $69 per agent seat per month. Across the 18 tools we track with published per-seat pricing, seats run from $7 to $180, median $42.50: that puts Zoom Contact Center at number 12 cheapest of 18.
Frequently asked questions
- How much does Zoom Contact Center cost?
- Zoom Contact Center starts at $69/agent/mo. At 5,000 conversations a month with 60% handled by AI and 10 agent seats, that works out to about $690 a month.
- What does a Zoom Contact Center agent seat cost?
- $69 per seat per month. Across the 18 tools we track with published per-seat pricing, seats run from $7 to $180, median $42.50.
- How is Zoom Contact Center billed?
- Paid. There is no free tier; the published figure is the entry plan, and per-seat or usage charges accumulate on top of it.
Prices are the vendor's published list prices as we last verified them (July 2026). Vendors change pricing without notice, so confirm on the vendor's own site before you budget. We never take payment to change a price or a ranking.
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