Comparing Quiq and Voiceflow? Both are AI Agents & Chatbots and Voice & Phone AI tools in the directory, which is why buyers put them on the same shortlist. Below is a side-by-side look at how they price, what they integrate with, and when each is the better fit, so you can pick on the facts rather than either vendor's own sales page.
| Attribute | Quiq | Voiceflow |
|---|---|---|
| Pricing | Per resolution · Custom (per-conversation) | Freemium · Free; $60/mo |
| Founded | 2015 | 2019 |
| Categories | AI Agents & Chatbots Enterprise Voice & Phone AI | AI Agents & Chatbots Voice & Phone AI |
| Integrations | Salesforce Zendesk Microsoft Dynamics 365 Kustomer Five9 Genesys Amazon Connect Shopify | Zendesk Salesforce Twilio HubSpot Shopify Airtable Google Sheets Gmail |
Quiq is an agentic AI platform for enterprise customer experience. Its AI Agents resolve customer questions end to end across messaging channels, its Voice AI handles natural phone conversations, and its AI Assistants coach human agents in real time when a conversation needs a person. Everything runs through a digital contact center workspace, with an AI Studio for building, testing, and monitoring agents. In July 2026 Quiq added Verified Intelligence, a governance layer of guardrails, simulations, and step by step visibility into agent decisions.
CEO Mike Myer founded Quiq in Bozeman, Montana in 2015, which makes it one of the longer running players in AI for CX. The company raised a $25 million Series C led by Baird Capital in 2022, and in May 2026 it rebranded around the shift from isolated AI pilots to production scale deployments, launching Voice AI at the same time. Customers include Roku, IHG Hotels and Resorts, Brex, Panasonic, Lululemon, Terminix, and Brinks Home.
Quiq publishes no prices anywhere on its site. The model is usage based: you pay for the conversations you actually use rather than for seats or feature tiers, so costs scale with volume and can be forecast from it, but every deal starts with a sales conversation and a custom quote. There is no free tier and no self serve signup, and professional managed services, where Quiq's own team builds and tunes your agents, cost extra.
Choose Quiq if you are a consumer brand with real conversation volume that wants one vendor covering autonomous AI agents, voice, and human agent assist, with governance tooling strong enough to satisfy a cautious legal team. It is squarely an enterprise sale with enterprise onboarding, so a small support team that wants self serve signup, a published price list, or a quick weekend deployment should look at lighter helpdesk native AI products instead.
Read the full Quiq listing → · See Quiq alternatives →
Voiceflow is a visual platform for designing, testing, and shipping AI agents across chat and voice. Teams build conversation logic on a collaborative canvas, ground agents in knowledge bases, and deploy to web chat, phone lines via Twilio, and messaging channels. For support work specifically, native integrations let an agent create and update Zendesk tickets, touch Salesforce records, or cancel a Shopify order mid conversation, and anything else is reachable through REST APIs, custom functions, and MCP.
The company was founded in Toronto in 2019, led by CEO Braden Ream, and grew from conversation design tooling into a full agent platform. It has raised $35 million, most recently a $15 million round from OpenView in August 2023 at a $105 million valuation, following a 2021 round led by Felicis. Its own announcements cite more than 130,000 users and customers including The Home Depot, US Bank, BMW, Vodafone, State Farm, and JP Morgan.
Pricing moved to a credit system in April 2025. Third party trackers list a free starter tier, Pro from $60 monthly with 10,000 credits, Business from $150 monthly, and custom Enterprise, with extra editor seats at $50 each. Credits are consumed by every message, call, and model invocation, and reports say agents stop responding when credits run out mid cycle. Note that Voiceflow's own pricing page now steers business buyers toward a sales conversation, so treat published tiers as a floor.
Choose Voiceflow if a mixed team of designers, support leads, and developers needs to own agent behavior together, and you want one canvas covering both chat and voice. Look elsewhere if you want pure per minute phone economics (Retell, Vapi) or a fully managed enterprise deployment; and budget carefully, since seats plus credits add up faster than the sticker price suggests.
Read the full Voiceflow listing → · See Voiceflow alternatives →
Submit your AI customer support software to get listed alongside these tools and show up in head-to-head comparisons.