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Leena AI vs Moveworks (2026)

Comparing Leena AI and Moveworks? Both are AI Agents & Chatbots, Enterprise and Internal IT & Employee Support tools in the directory, which is why buyers put them on the same shortlist. Below is a side-by-side look at pricing and an estimated monthly bill, channels, compliance claims, and integrations, plus when each is the better fit, so you can pick on the facts rather than either vendor's own sales page.

At a glance

Conversations/mo

% handled by AI

Agent seats

Price it at my volume

Estimates assume 5,000 conversations a month, 60% handled by AI and 10 agent seats, at each vendor's published list price (the cost calculator's model); treat them as a floor, not a quote. Compliance rows are what vendors publicly claim, and “Not verified” means we have not confirmed that fact yet, not that the tool lacks it.

Choose Leena AI or Moveworks?

About Leena AI

Leena AI takes a different approach from the build-your-own-agent platforms: it ships pre-built, pre-trained AI Colleagues for specific back-office functions and aims to have them live in 45 days. There are three. Harrison covers HR, handling onboarding, benefits, leave management and payroll questions across HR systems. Iris is the universal IT support assistant. Fiona covers finance. The platform claims more than 70 percent of tickets are auto-resolved, offers voice in over 100 languages, and runs around the clock.

The integration surface is what makes the prebuilt approach viable: more than 200 enterprise integrations, reaching systems like Workday, SAP, ServiceNow, Salesforce and Oracle, plus knowledge repositories including SharePoint and Confluence. Deployment is into Slack and Microsoft Teams, so employees interact with the assistants where they already work rather than in a separate portal.

Adit Jain, Mayank Goyal and Anand Kumar Prajapati founded Leena AI in 2018, took the company through Y Combinator, and moved it to New York. It has raised roughly $40 million, including a $30 million Series B in September 2021 from Bessemer Venture Partners and B Capital. The deployments are large and recognisable: Coca-Cola, Nestlé, H&M, Abbott, MongoDB and Etihad Airways, with the company claiming more than 500 enterprises and 20 million employees covered. It publishes outcome metrics rather than feature lists, citing 4 to 10 times measured ROI, 3,000 to 90,000 hours of tier-2 work removed annually, and eNPS improvements of 7 to 12 points within 12 to 18 months.

Pricing is not published; expect an enterprise quote. Choose Leena AI if you want employee support across HR, IT and finance from one vendor and would rather adopt prebuilt assistants than staff a team to build them. Skip it if you only need IT, where a focused service desk will be cheaper and faster to deploy, or if you want to see a price before talking to sales.

Read the full Leena AI listing →  ·  See Leena AI alternatives →

About Moveworks

Moveworks is an AI assistant platform for an entire workforce, built to search and act across the business applications employees already use. An agentic reasoning engine decides what a request actually needs, a marketplace ships more than 1,000 prebuilt agents, and enterprise search reaches across 50 or more systems including OneDrive, SharePoint, Confluence and Outlook. Agent Studio is the low-code builder for teams that want their own agents, and the assistant answers in more than 100 languages across chat, web, mobile and portals.

The Slack behaviour is the part worth understanding, because it is more aggressive than most. Any employee can DM the assistant directly, but Moveworks also puts a bot in the public IT channel, a feature it calls Channel Resolver. It reads every message posted there, and when it predicts it can remediate the issue it steps in: it DMs the employee to resolve the problem, then updates the channel so the answer is visible to everyone. Moveworks describes the resolvable set as software provisioning, account unlocks, installation instructions and the guest WiFi password, which is to say the bulk of what an ask-IT channel actually receives. The same assistant runs in Microsoft Teams, and since a January 2025 expansion of the Microsoft alliance it is also reachable as an agent inside Microsoft 365 Copilot.

Bhavin Shah, Vaibhav Nivargi, Varun Singh and Jiang Chen founded the company in 2016, and it raised more than $300 million from investors including Tiger Global and Kleiner Perkins. On March 10, 2025 ServiceNow agreed to buy it for $2.85 billion in cash and stock, the largest acquisition in ServiceNow's history, and the deal has since closed. Moveworks says more than 350 large enterprises and over 5 million employees use it, including 10 percent of the Fortune 500. Named customers include CVS Health, Toyota North America, BambooHR, Instacart, Coca-Cola Consolidated, AkzoNobel, Procore and Micron.

Pricing is not published anywhere on the site: this is an enterprise sale with a quote at the end of it. Choose Moveworks if you are a large enterprise with a busy ask-IT channel and you want an assistant that resolves in the channel rather than deflecting to a portal, and doubly so if you are already a ServiceNow shop. Skip it if you are under a few thousand employees, where the deployment effort and the contract size will both outrun the problem you are solving.

Read the full Moveworks listing →  ·  See Moveworks alternatives →

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